Exam 7: Listening and Responding

In addition to the four basic stages of listening, some communication experts now have expanded the definition to include _____.

When Jerome and Kylie finished listening to the President's speech, they immediately began discussing the details of the speech, critically analyzing its messages. Jerome and Kylie have which of the following listening styles?

Sensing is the stage of listening that most people refer to as _____.

The moment Rodrigo's professor mentioned that the material covered next was not going to be on the final exam, Rodrigo tuned him out and pulled out his phone to text his friend instead. Which listening barrier may impede this interaction?

The four stages of listening include hearing, understanding, ________, and responding.

Mindful listening is considered unethical and should be avoided.

What are two ethical issues involved with listening? Give examples of both.

An individual's listening style is based on a set of attitudes, beliefs, and predispositions regarding the information he or she receives.

Explain the four stages of listening.

Close relationships include rapport, empathy, and authenticity, all of which are built by active listening.

Supportive listening can be developed by eliminating distractions, such as cell phones, music, or television, in an interpersonal interaction.

Evaluating is the stage of listening in which the listener interprets messages associated with sounds.