Exam 10: Small Group Communication

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Amara owns her own textile company. She makes an effort to lead her employees by being aware of what is going on in the company and fostering teamwork. This includes listening to her employees' concerns and helping them to grow. Amara is exemplifying ________ leadership theory.

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Discuss the three common styles of leadership found within style theory.

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An authoritarian leader takes charge and has a high level of intellect and expertise, making all the decisions and dictating strategies and work tasks Lewin, Lippit, & White,
1939). This type of leadership is appropriate in military, sports, or crisis situations. For example, military organizations have a highly authoritarian structure, and in battle, the chain of command must be rigorously followed because there's no time for discussion or trial and error. Authoritarian leadership is also appropriate in crises. Democratic leadership is the style we are most familiar with, and the one that seems to work best in many group situations. A democratic leader's style is characterized by a great deal of input from group members; the qualities of this leader are best summarized by Lao-tse 550 b.c.e.): "A good leader is one who talks little; when his work is done, his aim fulfilled, they will all say 'We did this ourselves'" cited in Foels, Driskell, Mullen, & Salas, 2000, p. 677). In this style, group discussion determines all policies, strategies, and division of labor. Members are free to assume a variety of roles, to contribute when appropriate, and to share leadership. In contrast, some small group situations call for a laissez-faire style. This style is characterized by complete freedom for the group in making decisions. The leader participates minimally and may supply materials and information when asked, but he or she makes no attempt to evaluate or influence the discussion. The laissez-faire style may work well when little is at stake, as in some social groups like book clubs or gourmet clubs.

Groupthink occurs when all members of the group are thinking freely, independently, and creatively.

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Most experts agree that the fewest number of people that can constitute a small group is ___.

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Sean continues his leadership of the meeting by asking Chloe, the company's accountant, to indicate the areas of loss for the company in the prior quarter. What specific task role is he taking on here?

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Think about your recent group projects. Identify two ways as strategies to improve group communication. Did you do these in your last group? Was your group effective or ineffective as a result? What group role did you take? Would you change it? How?

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While a transformational leader strives to create loyalty to the group and not to the individual leader, an) _____ leader relies on their strong personality and charm to create loyalty to themselves.

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While Sean and Chloe are discussing loss from the prior quarter, Ryder notices that some people are fishing through purses and pockets for pens. He jumps up, grabs a coffee mug full of pens and a stack of legal pads from the cabinet and begins to distribute them. Ryder's role is ________.

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Sean checked his clock and saw that it was 10:00, which was the time the group had agreed upon to start the meeting. Clearing his throat to get the attention of his coworkers, he jumped right into explaining the project. Sean is taking on which type of role?

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Based on functional theory, any group member can serve as a leader at any particular time by filling the required role.

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It has been shown that a group can produce more innovative ideas than individuals working alone. This creativity may be due to social ________.

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What are the ethical relational guidelines to working in a small group? Provide an example for each.

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Wilona continually encourages her team to work independently from her -- the group leader. She does this by encouraging group cohesion. Wilona is an example of a ________ leader.

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Luna hates group projects in school because she always ends up doing most of the work. Luna is experiencing ________.

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Trait theory suggests that leaders are made. The socialization and education of an individual makes them a leader.

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________ groups are groups that provide us with a sense of belonging and affection.

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A major disadvantage to small groups is that they stifle creativity.

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A cancer survivor's support group is an example of a primary group.

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The ____ role in small group communication helps establish a group's social atmosphere.

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According to style theory, an) ________ leader takes charge and has a high level of intellect and expertise.

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