Exam 4: Managing Diversity

The ________ concept of management asserts that management practices should be molded to the different sets of values,beliefs,attitudes,and behaviors exhibited by a diverse workforce.

Diversity is primarily a function of:

Which of the following would most likely improve the effectiveness of a diversity training program?

Thelma is an older worker who has been employed at Hair Stylist,Inc.for over 25 years.Recently,Tracy,a 23-year old college graduate,has been hired as her assistant.Thelma feels slightly threatened by Tracy,who seems to be their immediate supervisor's favorite.Thelma believes that her job may be in danger despite her excellent job performance appraisals.Tracy likes Thelma but believes that her work methods need to change to keep up with the times.This situation is an example of:

Which of the following is LEAST likely to occur in a firm with segmented communication channels?

Men tend to emerge in leadership positions in U.S.culture because they are more likely than women to have a(n)________ orientation.

Diversity,the human characteristics that make people different from one another,consists solely of characteristics that cannot be controlled by the individual.

The number of people over age 55 in the United States will grow by approximately ________ over the next decade.

Which of the following is a true statement regarding family-related benefits?

The average age of American workers is:

________ is human characteristics that make people different from one another.

Changing workforce demographics is exemplified by the fact that,of the 20 million jobs created over the next ten years,women and minorities will fill:

One side effect of EEO law enforcement is the belief among managers and mainstream employees that organizations have had to compromise their standards to comply.

The cultural relativity concept of management encourages flexibility in management practices related to the diversity of the given workforce.

A(n)________ is a group established by an employer to provide a nurturing climate for employees who would otherwise feel isolated or alienated.

During the recession of 2008-2011,the rate of illegal immigrants increased significantly.

A diversity audit can most likely help managers to:

Which of the following best explains why women frequently quit corporations in their late 20s and mid-30s?

Which of the following is the LEAST likely reason for the earnings differential between women and men?

Additional Case 4.3 Your retail company has 80% of its stores located in downtown metropolitan areas. Your biggest stores are in communities where minorities represent 60% of your customers. Your middle-management team has been changing over time so that 50% of your managers are women and about 30% are ethnic minorities. A significant number of your hourly employees, about 35%, have served over 20 years in their respective stores and many are over 40 years of age. Top management feels that African-Americans are under-represented in the hourly workforce and in middle management. They want HR to initiate an aggressive recruitment process to address the situation. Hispanics are the biggest minority group, besides women, in your workforce. In a discussion about where the company should target its diversity program, the CEO explains she wants to implement a training program for managers to raise their sensitivity to minorities, especially Hispanics. She also notes that there are no disabled persons in the workforce and very few Asian-Americans. Carlos, the VP of facilities, notes that he has accommodated all the Asian-American employees he can in his MIS and facility support services. He also argues that he only has about $10,000 in his budget for reorganizing display space in the stores to accommodate disabled employees and that this amount probably isn't sufficient to accommodate a disabled employee. -Refer to Additional Case 4.3.What is a key issue for the CEO in implementing diversity training that would focus on understanding Hispanic culture?