Question 1

The percentage of minorities in the workforce has declined 20% over the last ten years because of immigration laws,while the number of women in the workforce has doubled.

Accepted Answer

A) True 
 B)False

Question 2

Additional Case 4.1
As the Director of HR, David is leading a management discussion to plan and implement a diversity management program. David is concerned that management, while tolerant, tends to stereotype minorities and this will eventually lead to difficulties for the firm. The company's top three markets are in Los Angeles, Chicago, and Miami. All three markets are heavily Latino in make-up. The senior management team is all male. The youngest member is 58 years of age.
Martinez, the VP of Operations, feels that people should blend together and that focusing on differences merely creates divisions. He thinks that you should have a common training program to create a unified "American" company culture. Patrick, VP of Finance, doesn't see the need for a program. He respects that people are different, but he feels that once you get to know a Hispanic, African-American, or Asian-American, you know how to work with any Hispanic, African-American, or Asian-American. Moreover, Patrick doesn't believe the company should get into affirmative action programs. The firm tried it ten years ago, and it created many problems.
-Refer to Additional Case 4.1.Which of the following can most likely be inferred from Simon's attitude?

Accepted Answer

A)  The needs of minority markets are difficult to assess. 
B)  The firm's previous attempts at affirmative action were costly. 
C)  The concept of the melting pot in American culture is no longer achievable. 
D)  The company make-up should reflect its market to gain a competitive advantage. 
A)  The needs of minority markets are difficult to assess. 
B)  The firm's previous attempts at affirmative action were costly. 
C)  The concept of the melting pot in American culture is no longer achievable. 
D)  The company make-up should reflect its market to gain a competitive advantage.

Question 3

Generally speaking,in many organizations,Asian-Americans are:

Accepted Answer

A)  underrepresented in technical fields. 
B)  over-represented in academic institutions. 
C)  considered an advantaged group and therefore not eligible for special consideration. 
D)  the only minority group appropriately represented numerically in top corporate positions. 
A)  underrepresented in technical fields. 
B)  over-represented in academic institutions. 
C)  considered an advantaged group and therefore not eligible for special consideration. 
D)  the only minority group appropriately represented numerically in top corporate positions.

Question 4

Improving diversity management is an important challenge for companies.Explain at least five strategies for improving the management of diversity.

Accepted Answer

Summary of suggested answer - Students s

Question 5

Which term refers to the activities involved in integrating nontraditional employees into the workforce and using their diversity as a competitive advantage?

Accepted Answer

A)  Equal employment opportunity 
B)  Affirmative action 
C)  Diversity training 
D)  Diversity management 
A)  Equal employment opportunity 
B)  Affirmative action 
C)  Diversity training 
D)  Diversity management

Question 6

One way to guarantee managers' buy-in and reinforcement of diversity efforts is to:

Accepted Answer

A)  require managers to participate in annual diversity seminars. 
B)  hold mangers accountable for fulfilling diversity objectives. 
C)  create manager-led minority support groups. 
D)  conduct an official diversity audit. 
A)  require managers to participate in annual diversity seminars. 
B)  hold mangers accountable for fulfilling diversity objectives. 
C)  create manager-led minority support groups. 
D)  conduct an official diversity audit.

Question 7

Firms are most likely hesitant to perform official diversity audits because they:

Accepted Answer

A)  worry about offending minority employees. 
B)  develop HR policies based on EEOC guidelines. 
C)  fear the information could be used in a lawsuit. 
D)  doubt the soundness and relevancy of any data. 
A)  worry about offending minority employees. 
B)  develop HR policies based on EEOC guidelines. 
C)  fear the information could be used in a lawsuit. 
D)  doubt the soundness and relevancy of any data.

Question 8

Approximately 55% of employed women earn at least half of their total household income.

Accepted Answer

A) True 
 B)False

Question 9

Approximately one in ________ civil suits is based on harassment or discrimination complaints.

Accepted Answer

A)  5 
B)  10 
C)  15 
D)  20 
A)  5 
B)  10 
C)  15 
D)  20

Question 10

A strategy to improve diversity management in a company which can be implemented before an individual becomes a permanent employee is:

Accepted Answer

A)  senior mentoring. 
B)  diversity training. 
C)  apprenticeships. 
D)  recruiting quotas. 
A)  senior mentoring. 
B)  diversity training. 
C)  apprenticeships. 
D)  recruiting quotas.

Question 11

According to the universal concept of management,management practices should be ________.

Accepted Answer

A)  culturally-based 
B)  standardized 
C)  flexible 
D)  diverse 
A)  culturally-based 
B)  standardized 
C)  flexible 
D)  diverse

Question 12

African-Americans,as a group,tend to face two major problems in organizations.The first is intentional racism.The second is:

Accepted Answer

A)  resentment due to preferential treatment. 
B)  inadequate educational preparation for the workplace. 
C)  failure of civil rights laws to improve employment opportunities. 
D)  a general lack of experience in higher level jobs due to past discrimination. 
A)  resentment due to preferential treatment. 
B)  inadequate educational preparation for the workplace. 
C)  failure of civil rights laws to improve employment opportunities. 
D)  a general lack of experience in higher level jobs due to past discrimination.

Question 13

Jorge is from Guatemala.Amanda,an American co-worker,assumes that Jorge,(and all Guatemalans)are just like her two Latina friends,and that the three share the same abilities,likes,and dislikes.Amanda is guilty of:

Accepted Answer

A)  discrimination. 
B)  stereotyping. 
C)  harassment. 
D)  inclusiveness. 
A)  discrimination. 
B)  stereotyping. 
C)  harassment. 
D)  inclusiveness.

Question 14

Additional Case 4.4
Xavier has just become the head of HR at Hot Rods, Inc. He notices that the company is very homogenous, especially in light of the very diverse community in which it is located. He is surprised to find that the number of women and other minorities is quite low in all positions. As one of his first responsibilities, Xavier wants to implement a diversity program at Hot Rods.
-Refer to Additional Case 4.4.Xavier most likely realizes that more men than women hold leadership positions at Hot Rods,Inc.because:

Accepted Answer

A)  men are more likely to exhibit aggressive behaviors and tendencies in the workplace. 
B)  women lack the desire to gain executive positions because of family stress. 
C)  men are more technologically skilled than women. 
D)  women focus too much on output issues. 
A)  men are more likely to exhibit aggressive behaviors and tendencies in the workplace. 
B)  women lack the desire to gain executive positions because of family stress. 
C)  men are more technologically skilled than women. 
D)  women focus too much on output issues.

Question 15

Which of the following is LEAST likely to occur in a firm with a glass ceiling?

Accepted Answer

A)  Low job satisfaction among minorities 
B)  Low retention rates among women 
C)  High group cohesiveness 
D)  High training costs 
A)  Low job satisfaction among minorities 
B)  Low retention rates among women 
C)  High group cohesiveness 
D)  High training costs

Question 16

Shakil is a computer programmer confined to a wheelchair due to a spinal injury.He's been on the job for about six weeks.None of his co-workers have invited him to lunch,offered to car pool,or stopped by to visit.Shakil is facing a problem common among the disabled,which is:

Accepted Answer

A)  being viewed as less competent than his able-bodied co-workers. 
B)  being educationally disadvantaged because of his disability. 
C)  experiencing a lack of social acceptance for his disability. 
D)  competing for job opportunities with disabled minorities. 
A)  being viewed as less competent than his able-bodied co-workers. 
B)  being educationally disadvantaged because of his disability. 
C)  experiencing a lack of social acceptance for his disability. 
D)  competing for job opportunities with disabled minorities.

Question 17

According to the ADA,the estimated costs of accommodating disabled employees:

Accepted Answer

A)  are usually between $200 and $500. 
B)  are usually between $750 and $1,000. 
C)  have been grossly underestimated. 
D)  increase the cost of doing business by 15%. 
A)  are usually between $200 and $500. 
B)  are usually between $750 and $1,000. 
C)  have been grossly underestimated. 
D)  increase the cost of doing business by 15%.

Question 18

Additional Case 4.4
Xavier has just become the head of HR at Hot Rods, Inc. He notices that the company is very homogenous, especially in light of the very diverse community in which it is located. He is surprised to find that the number of women and other minorities is quite low in all positions. As one of his first responsibilities, Xavier wants to implement a diversity program at Hot Rods.
-Refer to Additional Case 4.4.Which of the following is the most important step for Xavier as he institutes a diversity program at Hot Rods?

Accepted Answer

A)  Adopting a narrow definition of diversity in order to not let the term become overly-inclusive 
B)  Creating a two-day training program and requiring all employees to attend 
C)  Involving a cross-section of employees in designing the program 
D)  Focusing the program solely on top management 
A)  Adopting a narrow definition of diversity in order to not let the term become overly-inclusive 
B)  Creating a two-day training program and requiring all employees to attend 
C)  Involving a cross-section of employees in designing the program 
D)  Focusing the program solely on top management

Question 19

The percentage of women in the workforce is increasing,while the number of men in the workforce is decreasing.

Accepted Answer

A) True 
 B)False

Question 20

What are some of the problems faced by disabled employees?

Accepted Answer

Summary of suggested answer - Nearly 43

The percentage of minorities in the workforce has declined 20% over the last ten years because of immigration laws,while the number of women in the workforce has doubled.

Generally speaking,in many organizations,Asian-Americans are:

Improving diversity management is an important challenge for companies.Explain at least five strategies for improving the management of diversity.

Which term refers to the activities involved in integrating nontraditional employees into the workforce and using their diversity as a competitive advantage?

One way to guarantee managers' buy-in and reinforcement of diversity efforts is to:

Firms are most likely hesitant to perform official diversity audits because they:

Approximately 55% of employed women earn at least half of their total household income.

Approximately one in ________ civil suits is based on harassment or discrimination complaints.

A strategy to improve diversity management in a company which can be implemented before an individual becomes a permanent employee is:

According to the universal concept of management,management practices should be ________.

African-Americans,as a group,tend to face two major problems in organizations.The first is intentional racism.The second is:

Jorge is from Guatemala.Amanda,an American co-worker,assumes that Jorge,(and all Guatemalans)are just like her two Latina friends,and that the three share the same abilities,likes,and dislikes.Amanda is guilty of:

Which of the following is LEAST likely to occur in a firm with a glass ceiling?

Shakil is a computer programmer confined to a wheelchair due to a spinal injury.He's been on the job for about six weeks.None of his co-workers have invited him to lunch,offered to car pool,or stopped by to visit.Shakil is facing a problem common among the disabled,which is:

According to the ADA,the estimated costs of accommodating disabled employees:

The percentage of women in the workforce is increasing,while the number of men in the workforce is decreasing.

What are some of the problems faced by disabled employees?

Meeting Present and Emerging Strategic Human Resource Challenges

Managing Work Flows and Conducting Job Analysis

Understanding Equal Opportunity and the Legal Environment

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

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Exam 4: Managing Diversity

The percentage of minorities in the workforce has declined 20% over the last ten years because of immigration laws,while the number of women in the workforce has doubled.

Generally speaking,in many organizations,Asian-Americans are:

Improving diversity management is an important challenge for companies.Explain at least five strategies for improving the management of diversity.

Which term refers to the activities involved in integrating nontraditional employees into the workforce and using their diversity as a competitive advantage?

One way to guarantee managers' buy-in and reinforcement of diversity efforts is to:

Firms are most likely hesitant to perform official diversity audits because they:

Approximately 55% of employed women earn at least half of their total household income.

Approximately one in ________ civil suits is based on harassment or discrimination complaints.

A strategy to improve diversity management in a company which can be implemented before an individual becomes a permanent employee is:

According to the universal concept of management,management practices should be ________.

African-Americans,as a group,tend to face two major problems in organizations.The first is intentional racism.The second is:

Jorge is from Guatemala.Amanda,an American co-worker,assumes that Jorge,(and all Guatemalans)are just like her two Latina friends,and that the three share the same abilities,likes,and dislikes.Amanda is guilty of:

Which of the following is LEAST likely to occur in a firm with a glass ceiling?

Shakil is a computer programmer confined to a wheelchair due to a spinal injury.He's been on the job for about six weeks.None of his co-workers have invited him to lunch,offered to car pool,or stopped by to visit.Shakil is facing a problem common among the disabled,which is:

According to the ADA,the estimated costs of accommodating disabled employees:

The percentage of women in the workforce is increasing,while the number of men in the workforce is decreasing.

What are some of the problems faced by disabled employees?

Meeting Present and Emerging Strategic Human Resource Challenges

Managing Work Flows and Conducting Job Analysis

Understanding Equal Opportunity and the Legal Environment

Recruiting and Selecting Employees

Managing Employee Separations, Downsizing, and Outplacement

Appraising and Managing Performance

Training the Workforce

Developing Careers

Managing Compensation

Rewarding Performance

Designing and Administering Benefits

Developing Employee Relations

Respecting Employee Rights and Managing Discipline

Working With Organized Labor

Managing Workplace Safety and Health

International HRM Challenge

Filters