Exam 9: Managing Human Resources

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Employees in Mexico are less likely to belong to a union than employees in the United States.

(True/False)
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In a short essay, discuss how workforce diversity is directly affected by recruitment, selection, orientation, and training.

(Essay)
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The lengthy process by which a job is examined in detail in order to identify the skills, knowledge and behaviors necessary to perform the job is known as a ________.

(Multiple Choice)
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Which form of on-the-job training might have a trainee working with a single mentor from the organization?

(Multiple Choice)
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To use a physical test as a selection device, a company must demonstrate that ________.

(Multiple Choice)
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If an employee rebuffs inappropriate sexual advances from her boss but still receives a promotion, ________.

(Multiple Choice)
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Affirmative action programs seek to make sure that employers ________ minority groups.

(Multiple Choice)
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Although most sexual harassment complaints are filed by women, a significant number of complaints are filed by men.

(True/False)
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During an interview, an applicant for a managerial job is confronted with role players who make the claim that they have been "harassed on the job." The applicant is then asked to deal with the complaints. What kind of selection device is being used?

(Multiple Choice)
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Human resource management is concerned with ________ competent employees.

(Multiple Choice)
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The most popular and effective employee appraisal device is the graphic rating scale approach.

(True/False)
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To improve workplace diversity, a manager might ________.

(Multiple Choice)
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If employment planning shows a large surplus of employees, management may want to ________.

(Multiple Choice)
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Which of the following is NOT a reason that managers put a lot of importance into developing a good compensation system?

(Multiple Choice)
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Which of the following is an example of selection device reliability?

(Multiple Choice)
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Most organizations are not legally required to provide benefits of any type for employees.

(True/False)
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While ________ can reach the greatest number of applicants for a job, many of those candidates may be unqualified for the job itself.

(Multiple Choice)
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Written tests fell into disfavor in the late 1960s and are now rarely used in the selection process.

(True/False)
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The key to most sexual harassment cases against an organization is whether the organization ________.

(Multiple Choice)
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The best way to measure the effectiveness of job training is to find out how stressful the process was for trainees.

(True/False)
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