Question 1

Which of the following is the best way to evaluate a training program?

Accepted Answer

A)  how much trainees say they learned 
B)  how costly the method is 
C)  how much information trainees retain 
D)  actual job performance of trainees 
A)  how much trainees say they learned 
B)  how costly the method is 
C)  how much information trainees retain 
D)  actual job performance of trainees

Question 2

In a short essay, discuss why sexual harassment is such a difficult problem in today's workplace.

Accepted Answer

First, sexual harassment is widespread.

Question 3

Which of the following would be most likely to result in a manager recommending counseling for an employee?

Accepted Answer

A)  The employee and the job are mismatched. 
B)  The employee isn't putting out enough effort. 
C)  The employee does not have the skills required for the job. 
D)  The employee has not been adequately trained. 
A)  The employee and the job are mismatched. 
B)  The employee isn't putting out enough effort. 
C)  The employee does not have the skills required for the job. 
D)  The employee has not been adequately trained.

Question 4

Separate HRM specialists are least common in these types of organizations.

Accepted Answer

A)  small 
B)  large 
C)  multinational corporations 
D)  non-profit 
A)  small 
B)  large 
C)  multinational corporations 
D)  non-profit

Question 5

The ________ prohibits discrimination based on race, color, religion, national origin, or sex.

Accepted Answer

A)  Privacy Act 
B)  Title VII of the Civil Rights Act 
C)  Equal Pay Act 
D)  Sarbanes-Oxley Act 
A)  Privacy Act 
B)  Title VII of the Civil Rights Act 
C)  Equal Pay Act 
D)  Sarbanes-Oxley Act

Question 6

HR managers can estimate human resource needs by evaluating which of the following?

Accepted Answer

A)  employment and unemployment statistics 
B)  the general state of the economy 
C)  demand for the organization's product 
D)  how competitors are performing 
A)  employment and unemployment statistics 
B)  the general state of the economy 
C)  demand for the organization's product 
D)  how competitors are performing

Question 7

Asking a candidate for an automotive mechanic's position to deconstruct and reconstruct part of an engine motor would be an example of what kind of selection device?

Accepted Answer

A)  spatial ability test 
B)  performance-simulation test 
C)  mechanical ability test 
D)  perceptual accuracy test 
A)  spatial ability test 
B)  performance-simulation test 
C)  mechanical ability test 
D)  perceptual accuracy test

Question 8

Using individual ranking as an employee appraisal device, two employees might be named "best" in the group.

Accepted Answer

A) True 
 B)False

Question 9

How would the individual ranking method rank a group of 30 employees?

Accepted Answer

A)  All 30 employees would be given a letter grade from A to F. 
B)  Employees would be ranked in quintiles, e.g., the top fifth, the second fifth, and so on. 
C)  Employees would be ranked against one another in pairs. 
D)  Each employee would be ranked by number from 1 to 30. 
A)  All 30 employees would be given a letter grade from A to F. 
B)  Employees would be ranked in quintiles, e.g., the top fifth, the second fifth, and so on. 
C)  Employees would be ranked against one another in pairs. 
D)  Each employee would be ranked by number from 1 to 30.

Question 10

Recruitment (Scenario)
Keena's company was expanding. After a period of downsizing, the company had decided to increase organizational profitability by gaining market share, which meant a need for more people. As assistant manager of human resources, she was in the process of evaluating what would be the most effective means of gaining new employees who were qualified, were cost efficient, and could help maintain the company's commitment to a diversified workforce.
-With regard to costs to HRM, which choice would probably be best for Keena?

Accepted Answer

A)  advertisement 
B)  employee leasing 
C)  private employment agency 
D)  internal search 
A)  advertisement 
B)  employee leasing 
C)  private employment agency 
D)  internal search

Question 11

What do the written essay, critical incidents, graphic rating scales, and BARS evaluation methods have in common?

Accepted Answer

A)  They compare individuals against standards. 
B)  They are multiperson comparisons. 
C)  They compare one employee to his or her peers. 
D)  They rank employees by performance. 
A)  They compare individuals against standards. 
B)  They are multiperson comparisons. 
C)  They compare one employee to his or her peers. 
D)  They rank employees by performance.

Question 12

According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person's work or diminishes the person's employment opportunities.

Accepted Answer

A)  any speech 
B)  any unwanted or unsolicited speech or physical conduct 
C)  any speech of a sexual nature 
D)  any speech or physical conduct of a sexual nature 
A)  any speech 
B)  any unwanted or unsolicited speech or physical conduct 
C)  any speech of a sexual nature 
D)  any speech or physical conduct of a sexual nature

Question 13

Most job training does not take place on the job.

Accepted Answer

A) True 
 B)False

Question 14

Western European countries differ from U.S. companies in that they have work councils that must be consulted on personnel decisions.

Accepted Answer

A) True 
 B)False

Question 15

Which benefit cost do companies see as their biggest worry?

Accepted Answer

A)  health care 
B)  retirement plans 
C)  unemployment insurance 
D)  Social Security 
A)  health care 
B)  retirement plans 
C)  unemployment insurance 
D)  Social Security

Question 16

A selection device is valid if it can be proven to accurately measure the abilities of job applicants.

Accepted Answer

A) True 
 B)False

Question 17

Firing, layoffs, furloughs, and early retirements are the only three downsizing options.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is an advantage of using private employment agencies for recruiting?

Accepted Answer

A)  low cost 
B)  candidates who are familiar with the organization 
C)  improves employee morale 
D)  careful screening of applicants 
A)  low cost 
B)  candidates who are familiar with the organization 
C)  improves employee morale 
D)  careful screening of applicants

Question 19

This is the most important factor in determining how much pay an employee receives.

Accepted Answer

A)  education level 
B)  experience 
C)  the type of job the employee has 
D)  the amount of time and effort the employee puts into the job 
A)  education level 
B)  experience 
C)  the type of job the employee has 
D)  the amount of time and effort the employee puts into the job

Question 20

An accept error involves not hiring an employee who could have performed well in a job.

Accepted Answer

A) True 
 B)False

Which of the following is the best way to evaluate a training program?

In a short essay, discuss why sexual harassment is such a difficult problem in today's workplace.

Which of the following would be most likely to result in a manager recommending counseling for an employee?

Separate HRM specialists are least common in these types of organizations.

The ________ prohibits discrimination based on race, color, religion, national origin, or sex.

HR managers can estimate human resource needs by evaluating which of the following?

Asking a candidate for an automotive mechanic's position to deconstruct and reconstruct part of an engine motor would be an example of what kind of selection device?

Using individual ranking as an employee appraisal device, two employees might be named "best" in the group.

How would the individual ranking method rank a group of 30 employees?

What do the written essay, critical incidents, graphic rating scales, and BARS evaluation methods have in common?

According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person's work or diminishes the person's employment opportunities.

Most job training does not take place on the job.

Western European countries differ from U.S. companies in that they have work councils that must be consulted on personnel decisions.

Which benefit cost do companies see as their biggest worry?

A selection device is valid if it can be proven to accurately measure the abilities of job applicants.

Firing, layoffs, furloughs, and early retirements are the only three downsizing options.

Which of the following is an advantage of using private employment agencies for recruiting?

This is the most important factor in determining how much pay an employee receives.

An accept error involves not hiring an employee who could have performed well in a job.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters

Exam 9: Managing Human Resources

Which of the following is the best way to evaluate a training program?

In a short essay, discuss why sexual harassment is such a difficult problem in today's workplace.

Which of the following would be most likely to result in a manager recommending counseling for an employee?

Separate HRM specialists are least common in these types of organizations.

The ________ prohibits discrimination based on race, color, religion, national origin, or sex.

HR managers can estimate human resource needs by evaluating which of the following?

Asking a candidate for an automotive mechanic's position to deconstruct and reconstruct part of an engine motor would be an example of what kind of selection device?

Using individual ranking as an employee appraisal device, two employees might be named "best" in the group.

How would the individual ranking method rank a group of 30 employees?

What do the written essay, critical incidents, graphic rating scales, and BARS evaluation methods have in common?

According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person's work or diminishes the person's employment opportunities.

Most job training does not take place on the job.

Western European countries differ from U.S. companies in that they have work councils that must be consulted on personnel decisions.

Which benefit cost do companies see as their biggest worry?

A selection device is valid if it can be proven to accurately measure the abilities of job applicants.

Firing, layoffs, furloughs, and early retirements are the only three downsizing options.

Which of the following is an advantage of using private employment agencies for recruiting?

This is the most important factor in determining how much pay an employee receives.

An accept error involves not hiring an employee who could have performed well in a job.

Managers and Management

A History Module

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters