Exam 11: Managing Change and Innovation

In a short essay, explain the three types of organizational change.

Which of the following is an internal force that can cause a company to make an organizational change?

Stress in the workplace is an adverse reaction that people have in response to ________.

Kurt Lewin originated some of his most important group dynamics ideas by studying which of the following?

Today's economic climate can be compared to a college class that ________.

In terms of change, Lewin's force field analysis might see ________ as a driving force.

Managers should aspire to eliminate all stress from the work environment.

Today, Lewin's "calm waters" metaphor is increasingly thought to be ________.

Which of the following is an organizational technology change?

The moment when all prior efforts in the creativity process successfully come together is known as ________.

Which of the following is NOT a common reason that people resist change?

Change threatens the investment you've already made in the status quo.

Change is something that managers strive to eliminate completely.

Which of the following is a term borrowed from the physical sciences that accurately describes people's resistance to change?

An actor on stage getting "up" for a performance is an example of which of the following?

Managers typically implement programs to reduce resistance to change when employees ________ in some way.

Which of the following is an organizational "people change"?

Falling interest rates are an example of what kind of external force that causes a company to need to make an organizational change?

Organization development can be viewed as an attempt to change an organization's ________.

Potential stress can become actual stress when the outcome of an event is uncertain and ________.