Exam 6: Global Information Systems and Market Research

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An ________ system allows a company's business units to submit orders,issue invoices,and conduct business electronically with other company units as well as outside companies.

(Multiple Choice)
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One challenge of using CRM is:

(Multiple Choice)
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When a survey questionnaire in English is translated into Korean for use in South Korea and then translated back into English to check its accuracy,it is described as:

(Multiple Choice)
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One of the key advantages of an EDI (Electronic Data Interchange)system is:

(Multiple Choice)
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Traditional market research is the most effective means for identifying latent markets.

(True/False)
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In Mexico City,only 55-60% of the population owns a telephone.The number drops to less than 50% in Guadalajara and Monterey,and 35% or lower in other cities.This will complicate the task of market researchers hoping to use a telephone survey to obtain a ________ of the Mexican population.

(Multiple Choice)
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The unit of analysis can be a single country or region;however,for all market-entry decisions ________ data are not required.

(Multiple Choice)
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Mattel toys thought that Barbie would be as popular in Japan as it is in the United States.This assumption was due to the self-reference criterion (SRC).

(True/False)
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Although many professional women appreciated the conservative styling of the signature Coach bag,they did not necessarily regard Coach's accessories as must-have fashion items.

(True/False)
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Although environmental scanning is a vital source of information,research has shown that headquarters executives of global companies obtain as much as two-thirds of the information they need from:

(Multiple Choice)
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It is difficult to obtain a representative sample in Brazil since the technological infrastructure for gathering market data is minimal.

(True/False)
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Which of the following is not recommended by expert David Arnold for companies engaged in global market research?

(Multiple Choice)
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If a market researcher would like to know how much the typical Nigerian consumer spends on soft drinks,the information can be obtained from GNP or GDP.

(True/False)
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For consumer products,qualitative research is especially well suited to accomplish all of the following tasks except:

(Multiple Choice)
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Many of the fast food operations are entering markets in Middle Eastern countries.In the United States,breakfast items are very popular and are responsible for a bulk of profit from sales,primarily through drive-in customers.However,to their dismay,managers found that there was practically no demand for breakfast items.Firstly,due to hot weather conditions,people sleep late and wake up late.Secondly,they do not eat burgers,and sausage or bacon is prohibited food.Also,drive-in business is not popular since people go to work at different periods of time.Explain the possible reason(s)behind such a decision and account for its / their failure.

(Essay)
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An ________ is a company's private data network,accessible only by authorized persons inside the organization.

(Multiple Choice)
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Volkswagen,Peugeot,Chrysler,and other global automakers have established manufacturing operations in China since they consider it to be an incipient market.

(True/False)
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Anyone undertaking a market research project should understand that the first step is:

(Multiple Choice)
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Global competition intensifies the need for effective MIS and business intelligence that are accessible throughout the company.How can IT provide valuable tools in fulfilling this need as well as conducting global marketing research?

(Essay)
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Africa represents a huge untapped market for shoes since most people walk barefoot.Thus,it will be easy to alter entrenched consumer behavior pattern if shoes are available.

(True/False)
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