Question 1

As the need for formality decreases, which of the following is usually the last component to be omitted from the prefatory pages of a formal report?

Accepted Answer

A)  The title fly 
B)  The title page 
C)  The table of contents 
D)  The letter of transmittal 
E)  The executive summary 
A)  The title fly 
B)  The title page 
C)  The table of contents 
D)  The letter of transmittal 
E)  The executive summary

Question 2

Dario Alcalca's work involves creating and submitting sales reports every week. The sales reports have a standardized form and format. Dario should use a(n) _____ to increase the efficiency of his task.

Accepted Answer

A)  structured coherence plan 
B)  informal structure 
C)  template macro or merge document 
D)  title fly and table of contents 
E)  theme 
A)  structured coherence plan 
B)  informal structure 
C)  template macro or merge document 
D)  title fly and table of contents 
E)  theme

Question 3

Instead of using a structured coherence plan to guide readers through a short report, the writer can _____.

Accepted Answer

A)  give a preview of the report in an executive summary or transmittal message 
B)  give a preview of the report, informally, in an email or orally 
C)  depend on an impersonal style of writing that utilizes such personal pronouns as "I," "we," and "you" 
D)  give the reader a detailed reminder of what he or she just read 
E)  use a report introduction, clear headings, and brief transitional devices 
A)  give a preview of the report in an executive summary or transmittal message 
B)  give a preview of the report, informally, in an email or orally 
C)  depend on an impersonal style of writing that utilizes such personal pronouns as "I," "we," and "you" 
D)  give the reader a detailed reminder of what he or she just read 
E)  use a report introduction, clear headings, and brief transitional devices

Question 4

When one moves to the bottom of the structural ladder of writing reports, the _____.

Accepted Answer

A)  direct order is more the rule than the exception 
B)  report conclusion must not present a recommendation 
C)  need to use an introduction gains more importance 
D)  report is structured more formally, using objective language 
E)  focus shifts from the reader to the writer's findings 
A)  direct order is more the rule than the exception 
B)  report conclusion must not present a recommendation 
C)  need to use an introduction gains more importance 
D)  report is structured more formally, using objective language 
E)  focus shifts from the reader to the writer's findings

Question 5

The majority of the reports written within companies are routine operational reports.

Accepted Answer

A) True 
 B)False

Question 6

Marco is in the process of preparing an internal report to explain the recent increase in the number of product returns at ZenMark Fashions. Marco's survey reveals that the returned products are of inferior quality and do not meet ZenMark's regular standards. This increase in product returns is found to coincide with the switch to a different raw materials supplier. Marco's suggestion is to revert to the original raw material supplier despite the costs involved being 30% higher. In this scenario, Marco should probably _____.

Accepted Answer

A)  present the report in casual or informal language 
B)  include all the prefatory elements in his report 
C)  write his report in the indirect order 
D)  write his report in the direct order 
E)  place the recommendations and conclusions at the beginning of the report 
A)  present the report in casual or informal language 
B)  include all the prefatory elements in his report 
C)  write his report in the indirect order 
D)  write his report in the direct order 
E)  place the recommendations and conclusions at the beginning of the report

Question 7

A report written in the direct order presents the supporting information before stating its main conclusion or recommendation.

Accepted Answer

A) True 
 B)False

Question 8

Explain the predominance of the direct order in the shorter reports.

Accepted Answer

Because shorter reports usually solve ro

Question 9

As the need for formality decreases, the _____ is the first component to be omitted from a report.

Accepted Answer

A)  title page 
B)  letter of transmittal 
C)  table of contents 
D)  executive summary 
E)  title fly 
A)  title page 
B)  letter of transmittal 
C)  table of contents 
D)  executive summary 
E)  title fly

Question 10

When composing a transmittal letter, you should begin the message by _____.

Accepted Answer

A)  stating the attached report's topic and purpose 
B)  emphasizing the key points of the report 
C)  highlighting the findings presented in the report 
D)  providing a friendly or forward-looking comment 
E)  reiterating the recommendations in your report 
A)  stating the attached report's topic and purpose 
B)  emphasizing the key points of the report 
C)  highlighting the findings presented in the report 
D)  providing a friendly or forward-looking comment 
E)  reiterating the recommendations in your report

Question 11

What are routine operational reports?

Accepted Answer

The majority of the reports written with

Question 12

Which of the following parts of the prefatory pages are sometimes combined in a report?

Accepted Answer

A)  The table of contents and the title fly 
B)  The executive summary and the letter of transmittal 
C)  The table of contents and the letter of transmittal 
D)  The title page and table of contents 
E)  The executive summary and the title page 
A)  The table of contents and the title fly 
B)  The executive summary and the letter of transmittal 
C)  The table of contents and the letter of transmittal 
D)  The title page and table of contents 
E)  The executive summary and the title page

Question 13

The writing in shorter reports tends to be more personal than in long reports.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is true of short reports?

Accepted Answer

A)  Short reports such as inventory reports do not require introductory material. 
B)  Short reports are intended for relatively large audiences. 
C)  Short reports are intended for people who aren't likely to understand their context and purpose. 
D)  Short reports tend to deal with complex, non-routine problems. 
E)  Short reports are likely to use only the third person rather than personal pronouns. 
A)  Short reports such as inventory reports do not require introductory material. 
B)  Short reports are intended for relatively large audiences. 
C)  Short reports are intended for people who aren't likely to understand their context and purpose. 
D)  Short reports tend to deal with complex, non-routine problems. 
E)  Short reports are likely to use only the third person rather than personal pronouns.

Question 15

What are feasibility studies? Provide an example.

Accepted Answer

Examples may vary.
A type of problem-sol

Question 16

Problem-solving reports are true persuasive messages.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true about meeting minutes?

Accepted Answer

A)  Minutes include only subjective data. 
B)  Minutes are primarily verbatim transcripts. 
C)  Minutes include only descriptive data. 
D)  Minutes vary in format across organizations. 
E)  Minutes do not have any legal significance. 
A)  Minutes include only subjective data. 
B)  Minutes are primarily verbatim transcripts. 
C)  Minutes include only descriptive data. 
D)  Minutes vary in format across organizations. 
E)  Minutes do not have any legal significance.

Question 18

A report written in the indirect order _____.

Accepted Answer

A)  first states its main point and then supplies the supporting information 
B)  is especially beneficial for readers who are in a hurry to receive the most important information first 
C)  is more likely to use personal pronouns than a report written in the direct order 
D)  presents the main findings, recommendations, and conclusion in the executive summary 
E)  begins with whatever introductory material is needed to prepare the reader for the report 
A)  first states its main point and then supplies the supporting information 
B)  is especially beneficial for readers who are in a hurry to receive the most important information first 
C)  is more likely to use personal pronouns than a report written in the direct order 
D)  presents the main findings, recommendations, and conclusion in the executive summary 
E)  begins with whatever introductory material is needed to prepare the reader for the report

Question 19

_____ refer to a number of pages that come before the actual report itself and are included when the situation is formal and the report is long.

Accepted Answer

A)  Appendices 
B)  Prefatory pages 
C)  Proposal notes 
D)  First-pass pages 
E)  Supplements 
A)  Appendices 
B)  Prefatory pages 
C)  Proposal notes 
D)  First-pass pages 
E)  Supplements

Question 20

A short report should be written in the indirect order when _____.

Accepted Answer

A)  the reader and the writer share a personal relationship 
B)  the reader expects the use of such personal pronouns as "I," "we," and "you" 
C)  the reader is not likely to favor the recommendation in the report 
D)  the reader needs the report conclusion or recommendation as a basis for a quick action 
E)  the reader is to use the report to solve day-to-day problems 
A)  the reader and the writer share a personal relationship 
B)  the reader expects the use of such personal pronouns as "I," "we," and "you" 
C)  the reader is not likely to favor the recommendation in the report 
D)  the reader needs the report conclusion or recommendation as a basis for a quick action 
E)  the reader is to use the report to solve day-to-day problems

As the need for formality decreases, which of the following is usually the last component to be omitted from the prefatory pages of a formal report?

Dario Alcalca's work involves creating and submitting sales reports every week. The sales reports have a standardized form and format. Dario should use a(n) _____ to increase the efficiency of his task.

Instead of using a structured coherence plan to guide readers through a short report, the writer can _____.

When one moves to the bottom of the structural ladder of writing reports, the _____.

The majority of the reports written within companies are routine operational reports.

A report written in the direct order presents the supporting information before stating its main conclusion or recommendation.

Explain the predominance of the direct order in the shorter reports.

As the need for formality decreases, the _____ is the first component to be omitted from a report.

When composing a transmittal letter, you should begin the message by _____.

What are routine operational reports?

Which of the following parts of the prefatory pages are sometimes combined in a report?

The writing in shorter reports tends to be more personal than in long reports.

Which of the following is true of short reports?

What are feasibility studies? Provide an example.

Problem-solving reports are true persuasive messages.

Which of the following is true about meeting minutes?

A report written in the indirect order _____.

_____ refer to a number of pages that come before the actual report itself and are included when the situation is formal and the report is long.

A short report should be written in the indirect order when _____.

Communicating in the Workplace

Understanding the Writing Process and the Main Forms of Business Messages

Using Visuals in Written and Oral Communication

Using an Appropriate Style

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages Proposals

Researching Writing Reports

Communicating Orally

Communicating in the Job Search

Filters

Exam 9: Writing Short Reports

As the need for formality decreases, which of the following is usually the last component to be omitted from the prefatory pages of a formal report?

Dario Alcalca's work involves creating and submitting sales reports every week. The sales reports have a standardized form and format. Dario should use a(n) _____ to increase the efficiency of his task.

Instead of using a structured coherence plan to guide readers through a short report, the writer can _____.

When one moves to the bottom of the structural ladder of writing reports, the _____.

The majority of the reports written within companies are routine operational reports.

A report written in the direct order presents the supporting information before stating its main conclusion or recommendation.

Explain the predominance of the direct order in the shorter reports.

As the need for formality decreases, the _____ is the first component to be omitted from a report.

When composing a transmittal letter, you should begin the message by _____.

What are routine operational reports?

Which of the following parts of the prefatory pages are sometimes combined in a report?

The writing in shorter reports tends to be more personal than in long reports.

Which of the following is true of short reports?

What are feasibility studies? Provide an example.

Problem-solving reports are true persuasive messages.

Which of the following is true about meeting minutes?

A report written in the indirect order _____.

_____ refer to a number of pages that come before the actual report itself and are included when the situation is formal and the report is long.

A short report should be written in the indirect order when _____.

Communicating in the Workplace

Understanding the Writing Process and the Main Forms of Business Messages

Using Visuals in Written and Oral Communication

Using an Appropriate Style

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages Proposals

Researching Writing Reports

Communicating Orally

Communicating in the Job Search

Filters