Question 1

Which of the following differentiates short reports from long reports?

Accepted Answer

A)  Short reports often need more elaborate introductory material. 
B)  Short reports are less likely to use a personal style of writing. 
C)  Short reports are more likely to be written in the direct order. 
D)  Short reports, unlike long reports, typically concern complex, nonroutine problems. 
E)  Short reports, unlike long reports, usually present supporting information before the main conclusion. 
A)  Short reports often need more elaborate introductory material. 
B)  Short reports are less likely to use a personal style of writing. 
C)  Short reports are more likely to be written in the direct order. 
D)  Short reports, unlike long reports, typically concern complex, nonroutine problems. 
E)  Short reports, unlike long reports, usually present supporting information before the main conclusion. C

Question 2

Short reports differ from long reports in that short reports _____.

Accepted Answer

A)  are more likely to be written in the indirect order 
B)  have less need for a structured coherence plan 
C)  are more likely to give their readers previews of what they are about to read 
D)  have a greater need for introductory material 
E)  tend to use a more impersonal style of writing 
A)  are more likely to be written in the indirect order 
B)  have less need for a structured coherence plan 
C)  are more likely to give their readers previews of what they are about to read 
D)  have a greater need for introductory material 
E)  tend to use a more impersonal style of writing B

Question 3

What are some forms of written reports other than short reports, letter reports, and email or memo reports?

Accepted Answer

While most written reports in business will take the form of short reports, letter reports, or email or memo reports, they can take a variety of other forms as well. Research can be reported in pamphlets, white papers, online newsletters, and other publications. Many reports are also uploaded to the Web as stand-alone documents in PDF format.

Question 4

Identify the statement that is most applicable to a structured coherence plan.

Accepted Answer

A)  It enables the reader to understand each section's importance relative to the report's overall goal. 
B)  It allows the writer to present the report in a personal, informal manner of communication. 
C)  It reduces the length of the report. 
D)  It enables the writer to present information directly without the use of summaries or introductions. 
E)  It avoids the use of such transitional devices as "second," "next," and references to previous points. 
A)  It enables the reader to understand each section's importance relative to the report's overall goal. 
B)  It allows the writer to present the report in a personal, informal manner of communication. 
C)  It reduces the length of the report. 
D)  It enables the writer to present information directly without the use of summaries or introductions. 
E)  It avoids the use of such transitional devices as "second," "next," and references to previous points.

Question 5

What are letter reports? Give two examples.

Accepted Answer

Examples may vary.
Letter reports are us

Question 6

Kayla is a marketing analyst at Easter Trail, a chain of amusement parks. Following a drastic reduction in business during the holiday season this year, the management commissions Kayla to create a report. Kayla's research reveals that Easter Trail's rides need to be improved and revamped to keep the parks competitive. However, Easter Trail's fragile financial condition does not put it in a position to invest money in revamping its rides. In this scenario, Kayla should _____.

Accepted Answer

A)  state the main conclusion in the opening paragraph 
B)  use the introduction to warn the reader that bad news is coming 
C)  present the information in her report using the direct format 
D)  open the report with a coherent statement of the problem and purpose 
E)  avoid stating the main recommendation at the end of the report 
A)  state the main conclusion in the opening paragraph 
B)  use the introduction to warn the reader that bad news is coming 
C)  present the information in her report using the direct format 
D)  open the report with a coherent statement of the problem and purpose 
E)  avoid stating the main recommendation at the end of the report

Question 7

Define a transmittal message. What are the forms it takes?

Accepted Answer

A transmittal message is a mes

Question 8

Which of the following statements is true about letter reports?

Accepted Answer

A)  Letter reports should avoid headings. 
B)  Indirect-order letter reports open with the main point or recommendation. 
C)  Indirect-order letter reports tend not to use a subject line. 
D)  Direct-order letter reports generally avoid using personal pronouns. 
E)  Direct-order letter reports are generally longer than indirect-order letter reports. 
A)  Letter reports should avoid headings. 
B)  Indirect-order letter reports open with the main point or recommendation. 
C)  Indirect-order letter reports tend not to use a subject line. 
D)  Direct-order letter reports generally avoid using personal pronouns. 
E)  Direct-order letter reports are generally longer than indirect-order letter reports.

Question 9

Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Accepted Answer

A) True 
 B)False

Question 10

Because shorter reports usually solve nonroutine, complex problems, such reports are organized indirectly.

Accepted Answer

A) True 
 B)False

Question 11

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

Accepted Answer

A)  indirect order 
B)  direct order 
C)  formal order 
D)  informal order 
E)  personal order 
A)  indirect order 
B)  direct order 
C)  formal order 
D)  informal order 
E)  personal order

Question 12

Which of the following is true of problem-solving reports?

Accepted Answer

A)  They are written regularly about routine operations. 
B)  Internal problem-solving reports are usually assigned to employees. 
C)  They always end with a recommended solution. 
D)  They focus on employees' progress toward particular goals. 
E)  Standardized forms and template merge documents are used to present problem-solving reports. 
A)  They are written regularly about routine operations. 
B)  Internal problem-solving reports are usually assigned to employees. 
C)  They always end with a recommended solution. 
D)  They focus on employees' progress toward particular goals. 
E)  Standardized forms and template merge documents are used to present problem-solving reports.

Question 13

Carol Elling, a newly recruited sales analyst at Luiz Martines, Wyoming, has been given the responsibility of creating a weekly sales report. Like the previous analyst, Carol has to send the finished report to the sales manager at Luiz. In this scenario, Carol should _____.

Accepted Answer

A)  create multiple sections in her report and bridge each section with transitional summaries 
B)  place an elaborate introduction at the beginning of her report 
C)  write her report in the indirect order 
D)  draft her report using a structured coherence plan 
E)  use the direct order to present the information in her report 
A)  create multiple sections in her report and bridge each section with transitional summaries 
B)  place an elaborate introduction at the beginning of her report 
C)  write her report in the indirect order 
D)  draft her report using a structured coherence plan 
E)  use the direct order to present the information in her report

Question 14

Which of the following is true of reports?

Accepted Answer

A)  All reports have a consistent format and an equal number of components. 
B)  As the need for formality decreases, the number of components in a report increases. 
C)  When the situation is informal and the report is short, prefatory pages are included. 
D)  A business writer should decide the makeup of a report on the basis of its topic and cost. 
E)  Less complex problems and less formal situations will require less elaborate reports. 
A)  All reports have a consistent format and an equal number of components. 
B)  As the need for formality decreases, the number of components in a report increases. 
C)  When the situation is informal and the report is short, prefatory pages are included. 
D)  A business writer should decide the makeup of a report on the basis of its topic and cost. 
E)  Less complex problems and less formal situations will require less elaborate reports.

Question 15

Which of the following is true of transmittal messages?

Accepted Answer

A)  A transmittal message should be highly formal and not personalized. 
B)  One should avoid using personal pronouns and conversational language when writing a transmittal message. 
C)  The transmittal message and the executive summary should be presented separately in an informal report. 
D)  A transmittal message should end with a pleasant, forward-looking comment. 
E)  In informal situations, the transmittal message usually takes letter form. 
A)  A transmittal message should be highly formal and not personalized. 
B)  One should avoid using personal pronouns and conversational language when writing a transmittal message. 
C)  The transmittal message and the executive summary should be presented separately in an informal report. 
D)  A transmittal message should end with a pleasant, forward-looking comment. 
E)  In informal situations, the transmittal message usually takes letter form.

Question 16

In addition to displaying the report title, the title page of a formal report identifies the recipient and the writer.

Accepted Answer

A) True 
 B)False

Question 17

In the context of the levels of report formality, below the short-report form is a form that presents the information as a letter report.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is true of routine operational reports?

Accepted Answer

A)  Routine operational reports constitute the majority of the reports written within companies. 
B)  Routine operational reports are generally longer than problem-solving reports. 
C)  Routine operational reports are more difficult to prepare than nonroutine reports. 
D)  Routine operational reports are not influenced by organizational culture. 
E)  Routine operational reports cannot be created using standardized forms or template macros. 
A)  Routine operational reports constitute the majority of the reports written within companies. 
B)  Routine operational reports are generally longer than problem-solving reports. 
C)  Routine operational reports are more difficult to prepare than nonroutine reports. 
D)  Routine operational reports are not influenced by organizational culture. 
E)  Routine operational reports cannot be created using standardized forms or template macros.

Question 19

Short reports differ from long reports in that short reports _____.

Accepted Answer

A)  tend to use a more impersonal style of writing 
B)  generally require a more elaborate coherence plan 
C)  are less likely to use the personal pronouns "I," "we," and "you" 
D)  have less need for introductory material 
E)  are more likely to be written in the indirect order 
A)  tend to use a more impersonal style of writing 
B)  generally require a more elaborate coherence plan 
C)  are less likely to use the personal pronouns "I," "we," and "you" 
D)  have less need for introductory material 
E)  are more likely to be written in the indirect order

Question 20

Which of the following is true of short reports?

Accepted Answer

A)  Shorter reports addressed to internal audiences are less likely to use the direct order. 
B)  Shorter reports are constructed using mechanics that are very different from the mechanics used to construct the more formal, longer types. 
C)  Unlike longer reports, shorter reports have a great need for introductory information. 
D)  Unlike longer reports, a shorter report does not include graphics, an appendix, and a bibliography. 
E)  Shorter reports, like longer reports, use headings, though usually only one or two levels because of their brevity. 
A)  Shorter reports addressed to internal audiences are less likely to use the direct order. 
B)  Shorter reports are constructed using mechanics that are very different from the mechanics used to construct the more formal, longer types. 
C)  Unlike longer reports, shorter reports have a great need for introductory information. 
D)  Unlike longer reports, a shorter report does not include graphics, an appendix, and a bibliography. 
E)  Shorter reports, like longer reports, use headings, though usually only one or two levels because of their brevity.

Which of the following differentiates short reports from long reports?

Short reports differ from long reports in that short reports _____.

What are some forms of written reports other than short reports, letter reports, and email or memo reports?

Identify the statement that is most applicable to a structured coherence plan.

What are letter reports? Give two examples.

Define a transmittal message. What are the forms it takes?

Which of the following statements is true about letter reports?

Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Because shorter reports usually solve nonroutine, complex problems, such reports are organized indirectly.

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

Which of the following is true of problem-solving reports?

Carol Elling, a newly recruited sales analyst at Luiz Martines, Wyoming, has been given the responsibility of creating a weekly sales report. Like the previous analyst, Carol has to send the finished report to the sales manager at Luiz. In this scenario, Carol should _____.

Which of the following is true of reports?

Which of the following is true of transmittal messages?

In addition to displaying the report title, the title page of a formal report identifies the recipient and the writer.

In the context of the levels of report formality, below the short-report form is a form that presents the information as a letter report.

Which of the following is true of routine operational reports?

Short reports differ from long reports in that short reports _____.

Which of the following is true of short reports?

Communicating in the Workplace

Understanding the Writing Process and the Main Forms of Business Messages

Using Visuals in Written and Oral Communication

Using an Appropriate Style

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages Proposals

Researching Writing Reports

Communicating Orally

Communicating in the Job Search

Filters

Exam 9: Writing Short Reports

Which of the following differentiates short reports from long reports?

Short reports differ from long reports in that short reports _____.

What are some forms of written reports other than short reports, letter reports, and email or memo reports?

Identify the statement that is most applicable to a structured coherence plan.

What are letter reports? Give two examples.

Define a transmittal message. What are the forms it takes?

Which of the following statements is true about letter reports?

Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Because shorter reports usually solve nonroutine, complex problems, such reports are organized indirectly.

Business writers use the _____ in short reports when the readers' main concern is to get the information needed to make a decision.

Which of the following is true of problem-solving reports?

Carol Elling, a newly recruited sales analyst at Luiz Martines, Wyoming, has been given the responsibility of creating a weekly sales report. Like the previous analyst, Carol has to send the finished report to the sales manager at Luiz. In this scenario, Carol should _____.

Which of the following is true of reports?

Which of the following is true of transmittal messages?

In addition to displaying the report title, the title page of a formal report identifies the recipient and the writer.

In the context of the levels of report formality, below the short-report form is a form that presents the information as a letter report.

Which of the following is true of routine operational reports?

Short reports differ from long reports in that short reports _____.

Which of the following is true of short reports?

Communicating in the Workplace

Understanding the Writing Process and the Main Forms of Business Messages

Using Visuals in Written and Oral Communication

Using an Appropriate Style

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages Proposals

Researching Writing Reports

Communicating Orally

Communicating in the Job Search

Filters