Question 1

Identify the correct statement about letter reports.

Accepted Answer

A)  Letter reports written in the indirect order begin with the main finding or recommendation. 
B)  Letter reports written in the indirect order should always contain a subject line. 
C)  Letter reports generally do not open with any background information. 
D)  Letter reports generally use personal pronouns such as "I," "we," and "you." 
E)  Letter reports are primarily used to present information to people within an organization. 
A)  Letter reports written in the indirect order begin with the main finding or recommendation. 
B)  Letter reports written in the indirect order should always contain a subject line. 
C)  Letter reports generally do not open with any background information. 
D)  Letter reports generally use personal pronouns such as "I," "we," and "you." 
E)  Letter reports are primarily used to present information to people within an organization.

Question 2

The _____ is the report in miniature.

Accepted Answer

A)  executive summary 
B)  title page 
C)  table of contents 
D)  transmittal message 
E)  title fly 
A)  executive summary 
B)  title page 
C)  table of contents 
D)  transmittal message 
E)  title fly

Question 3

What are the factors that account for the use of a personal writing style in short reports?

Accepted Answer

Several factors account for the tendency

Question 4

Which of the following is the most appropriate opening for a letter of transmittal?

Accepted Answer

A)  It is my pleasure to inform you that the report has finally been completed. 
B)  Thank you for permitting me to work on this report. 
C)  Here is the report on water pollution that you requested on January 3. 
D)  On January 3, you gave me the task of studying the effects of water pollution. 
E)  The effects of water pollution are serious and deserve our attention. 
A)  It is my pleasure to inform you that the report has finally been completed. 
B)  Thank you for permitting me to work on this report. 
C)  Here is the report on water pollution that you requested on January 3. 
D)  On January 3, you gave me the task of studying the effects of water pollution. 
E)  The effects of water pollution are serious and deserve our attention.

Question 5

Which of the following is an appropriate ending for a transmittal message in a report?

Accepted Answer

A)  If you had given me more time, I could've submitted a better report. 
B)  I hope that the management decides to implement my suggestions. 
C)  Thank you for giving me the opportunity to work on this assignment. 
D)  Would it be okay if I cited this report in my list of accomplishments? 
E)  There are several ways in which this report can be utilized. 
A)  If you had given me more time, I could've submitted a better report. 
B)  I hope that the management decides to implement my suggestions. 
C)  Thank you for giving me the opportunity to work on this assignment. 
D)  Would it be okay if I cited this report in my list of accomplishments? 
E)  There are several ways in which this report can be utilized.

Question 6

When using standardized forms for periodic reports, a template merge document _____.

Accepted Answer

A)  fills in all the standard parts for you, pausing to let you fill in the variable information 
B)  prompts you for the variables first, incorporating them into the primary document later 
C)  fills in all the variable information as well as the standard parts of the document 
D)  depends on your input to fill in the variables as well as the standard parts of the document 
E)  will save your reader time 
A)  fills in all the standard parts for you, pausing to let you fill in the variable information 
B)  prompts you for the variables first, incorporating them into the primary document later 
C)  fills in all the variable information as well as the standard parts of the document 
D)  depends on your input to fill in the variables as well as the standard parts of the document 
E)  will save your reader time

Question 7

External problem-solving reports are most often written by consulting companies for their clients.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is true about the use of 5-15 reports in organizations?

Accepted Answer

A)  These reports work best for employees with nonroutinized jobs. 
B)  These reports are typically submitted on a yearly basis. 
C)  These reports are used by most companies. 
D)  These reports are primarily used for communication outside an organization. 
E)  These reports are usually submitted on an as-needed basis and focus on progress toward specific goals. 
A)  These reports work best for employees with nonroutinized jobs. 
B)  These reports are typically submitted on a yearly basis. 
C)  These reports are used by most companies. 
D)  These reports are primarily used for communication outside an organization. 
E)  These reports are usually submitted on an as-needed basis and focus on progress toward specific goals.

Question 9

Differentiate between progress reports and problem-solving reports.

Accepted Answer

A progress report is submitted on an as-

Question 10

Since letters have been used traditionally as a personal form of communication, letter reports tend to use the personal style.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is true about email reports?

Accepted Answer

A)  Email reports directed to readers high in the administration of an organization should be informal. 
B)  As email reports are primarily used to communicate with people outside an organization, they are usually formal. 
C)  Unlike the longer forms, email reports do not use headings or graphics. 
D)  Longer email reports are mailed as attachments, with the email message acting as a transmittal message. 
E)  Email reports are primarily used to address day-to-day, routine matters rather than specific problems. 
A)  Email reports directed to readers high in the administration of an organization should be informal. 
B)  As email reports are primarily used to communicate with people outside an organization, they are usually formal. 
C)  Unlike the longer forms, email reports do not use headings or graphics. 
D)  Longer email reports are mailed as attachments, with the email message acting as a transmittal message. 
E)  Email reports are primarily used to address day-to-day, routine matters rather than specific problems.

Question 12

The first two pages of a long, formal report contain identification information.

Accepted Answer

A) True 
 B)False

Question 13

Direct-order letters tend not to use a subject line, and they open with brief background information, such as who authorized the report and the topic.

Accepted Answer

A) True 
 B)False

Question 14

The more informal the situation, the more elaborate a report is likely to be.

Accepted Answer

A) True 
 B)False

Question 15

A weekly sales report requires elaborate introductory material.

Accepted Answer

A) True 
 B)False

Question 16

Since readers of the shorter, informal reports are not likely to understand their context and purpose, the reports require substantial introductory material.

Accepted Answer

A) True 
 B)False

Question 17

List the four main ways in which short reports differ from long ones.

Accepted Answer

Apart from their makeup, short reports d

Question 18

For a feasibility report _____.

Accepted Answer

A)  a writer should consider developing a template macro or merge document 
B)  a writer does not have a choice regarding the tone to use when presenting the information 
C)  a writer studies several courses of action and then proposes the most desirable one 
D)  a writer should follow a standardized form 
E)  a writer should focus on the progress toward a particular goal 
A)  a writer should consider developing a template macro or merge document 
B)  a writer does not have a choice regarding the tone to use when presenting the information 
C)  a writer studies several courses of action and then proposes the most desirable one 
D)  a writer should follow a standardized form 
E)  a writer should focus on the progress toward a particular goal

Question 19

In which of the following situations is it prudent to conduct a feasibility study?

Accepted Answer

A)  When asked to appraise the performance of a non-performing employee 
B)  When asked to create an inventory report for the previous quarter 
C)  When asked to present the sales reports of previous years 
D)  When asked to determine the cause of failure of a newly launched product 
E)  When asked to determine if the company should replace its five-day, 40-hour work week with a different schedule 
A)  When asked to appraise the performance of a non-performing employee 
B)  When asked to create an inventory report for the previous quarter 
C)  When asked to present the sales reports of previous years 
D)  When asked to determine the cause of failure of a newly launched product 
E)  When asked to determine if the company should replace its five-day, 40-hour work week with a different schedule

Question 20

All feasibility studies must end with a recommendation.

Accepted Answer

A) True 
 B)False

Identify the correct statement about letter reports.

The _____ is the report in miniature.

What are the factors that account for the use of a personal writing style in short reports?

Which of the following is the most appropriate opening for a letter of transmittal?

Which of the following is an appropriate ending for a transmittal message in a report?

When using standardized forms for periodic reports, a template merge document _____.

External problem-solving reports are most often written by consulting companies for their clients.

Which of the following is true about the use of 5-15 reports in organizations?

Differentiate between progress reports and problem-solving reports.

Since letters have been used traditionally as a personal form of communication, letter reports tend to use the personal style.

Which of the following is true about email reports?

The first two pages of a long, formal report contain identification information.

Direct-order letters tend not to use a subject line, and they open with brief background information, such as who authorized the report and the topic.

The more informal the situation, the more elaborate a report is likely to be.

A weekly sales report requires elaborate introductory material.

Since readers of the shorter, informal reports are not likely to understand their context and purpose, the reports require substantial introductory material.

List the four main ways in which short reports differ from long ones.

For a feasibility report _____.

In which of the following situations is it prudent to conduct a feasibility study?

All feasibility studies must end with a recommendation.

Communicating in the Workplace

Understanding the Writing Process and the Main Forms of Business Messages

Using Visuals in Written and Oral Communication

Using an Appropriate Style

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages Proposals

Researching Writing Reports

Communicating Orally

Communicating in the Job Search

Filters

Exam 9: Writing Short Reports

Identify the correct statement about letter reports.

The _____ is the report in miniature.

What are the factors that account for the use of a personal writing style in short reports?

Which of the following is the most appropriate opening for a letter of transmittal?

Which of the following is an appropriate ending for a transmittal message in a report?

When using standardized forms for periodic reports, a template merge document _____.

External problem-solving reports are most often written by consulting companies for their clients.

Which of the following is true about the use of 5-15 reports in organizations?

Differentiate between progress reports and problem-solving reports.

Since letters have been used traditionally as a personal form of communication, letter reports tend to use the personal style.

Which of the following is true about email reports?

The first two pages of a long, formal report contain identification information.

Direct-order letters tend not to use a subject line, and they open with brief background information, such as who authorized the report and the topic.

The more informal the situation, the more elaborate a report is likely to be.

A weekly sales report requires elaborate introductory material.

Since readers of the shorter, informal reports are not likely to understand their context and purpose, the reports require substantial introductory material.

List the four main ways in which short reports differ from long ones.

For a feasibility report _____.

In which of the following situations is it prudent to conduct a feasibility study?

All feasibility studies must end with a recommendation.

Communicating in the Workplace

Understanding the Writing Process and the Main Forms of Business Messages

Using Visuals in Written and Oral Communication

Using an Appropriate Style

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages Proposals

Researching Writing Reports

Communicating Orally

Communicating in the Job Search

Filters