Question 1

The perceptual-motor approach generally increases the job's cognitive demands.

Accepted Answer

A) True 
 B)False

Question 2

A factory manufacturing line was slow to produce products and was failing to meet quotas.The manager recommendation was to do a time-and-motion study.This is a strong first step.

Accepted Answer

A) True 
 B)False

Question 3

Many books have been written about leadership,such as How Successful People Lead,by John Maxwell.The goal of these books is to focus the leader's mind on organizational psychology by explaining the ________ approach.

Accepted Answer

A) motivational 
B) mechanistic 
C) biological 
D) perceptual-motor 
E) cognitive task analysis 
A) motivational 
B) mechanistic 
C) biological 
D) perceptual-motor 
E) cognitive task analysis

Question 4

James,a manager at Brown & Brown (B&B)Inc.,a publisher of academic books,is tasked with identifying the various pieces of work required to edit,typeset,and publish a fictional book prior to allocating and assigning them to his subordinates.Which of the following processes is James expected to perform?

Accepted Answer

A) Job evaluation 
B) Work-flow evaluation 
C) Job performance 
D) Work-flow design 
E) Performance evaluation 
A) Job evaluation 
B) Work-flow evaluation 
C) Job performance 
D) Work-flow design 
E) Performance evaluation

Question 5

Every time a newer version of a product is released,cannibalization of the previous product is likely to happen.For example,when a new iPhone is released,the older versions become obsolete and no longer supported.This self-cannibalization occurs in ________ structures.

Accepted Answer

A) functional 
B) divisional 
C) centralized 
D) bureaucratic 
E) mechanistic 
A) functional 
B) divisional 
C) centralized 
D) bureaucratic 
E) mechanistic

Question 6

Grace has been given the authority to make decisions about how to accomplish her work.The "Job Characteristics Model" classifies this as

Accepted Answer

A) task identity. 
B) task discretion. 
C) skill variety. 
D) autonomy. 
E) task significance. 
A) task identity. 
B) task discretion. 
C) skill variety. 
D) autonomy. 
E) task significance.

Question 7

Which stage in a work-unit activity analysis focuses on the product,information,or service provided?

Accepted Answer

A) Raw inputs 
B) Equipment 
C) Output 
D) Activity 
E) Human resource input 
A) Raw inputs 
B) Equipment 
C) Output 
D) Activity 
E) Human resource input

Question 8

Feng shui can be an argument to examine the ergonomics of an employee's workstation.

Accepted Answer

A) True 
 B)False

Question 9

Units that are a part of the ________ structure act almost as separate,self-sufficient,semi-autonomous organizations.

Accepted Answer

A) mechanistic 
B) divisional 
C) functional 
D) centralized 
E) bureaucratic 
A) mechanistic 
B) divisional 
C) functional 
D) centralized 
E) bureaucratic

Question 10

Discuss the three activities performed as part of a work-flow analysis.

Accepted Answer

The three activities performed as part o

Question 11

How does lean production differ from "batch work" methods?

Accepted Answer

A) It stresses the need for using the maximum number of people for production. 
B) It has fewer employees who are well trained. 
C) It has more opportunity to cut costs by laying off employees. 
D) It emphasizes the use of maximum materials. 
E) It employs a large number of low-skilled workers. 
A) It stresses the need for using the maximum number of people for production. 
B) It has fewer employees who are well trained. 
C) It has more opportunity to cut costs by laying off employees. 
D) It emphasizes the use of maximum materials. 
E) It employs a large number of low-skilled workers.

Question 12

Which of the following is concerned with examining the interface between individuals' physiological characteristics and the physical work environment?

Accepted Answer

A) Task identity 
B) Ergonomics 
C) Job analysis 
D) Task significance 
E) Performance appraisal 
A) Task identity 
B) Ergonomics 
C) Job analysis 
D) Task significance 
E) Performance appraisal

Question 13

In which of the following circumstances will a divisional structure be more appropriate for an organization?

Accepted Answer

A) When the environment is stable 
B) When resources can be well anticipated 
C) When the organization competes on costs 
D) When coordination requirements are consistent 
E) When the organization competes on differentiation 
A) When the environment is stable 
B) When resources can be well anticipated 
C) When the organization competes on costs 
D) When coordination requirements are consistent 
E) When the organization competes on differentiation

Question 14

When it comes to examining and understanding skill levels for a particular job,________ may be the best source.

Accepted Answer

A) external job analysts 
B) supervisors 
C) job incumbents 
D) in-house quality analysts 
E) internal efficiency experts 
A) external job analysts 
B) supervisors 
C) job incumbents 
D) in-house quality analysts 
E) internal efficiency experts

Question 15

Which of the following is true of the perceptual-motor approach to job design?

Accepted Answer

A) The perceptual-motor approach increases the information-processing requirements of incumbents. 
B) The perceptual-motor approach designs jobs based on the most capable worker. 
C) The perceptual-motor approach has its roots in ergonomics. 
D) The perceptual-motor approach has its roots in human-factors literature. 
E) The perceptual-motor approach challenges employees to go beyond their mental abilities. 
A) The perceptual-motor approach increases the information-processing requirements of incumbents. 
B) The perceptual-motor approach designs jobs based on the most capable worker. 
C) The perceptual-motor approach has its roots in ergonomics. 
D) The perceptual-motor approach has its roots in human-factors literature. 
E) The perceptual-motor approach challenges employees to go beyond their mental abilities.

Question 16

The most common source of error in the job analysis process results from job descriptions being

Accepted Answer

A) outdated. 
B) narrow. 
C) untested. 
D) vague. 
E) elaborate. 
A) outdated. 
B) narrow. 
C) untested. 
D) vague. 
E) elaborate.

Question 17

In a large,multinational company,several of the tasks are split out across several states and countries.Each location has a specific component of the overall product.An employee survey recently revealed that employees had a weak conceptualization of the company's overall mission.This company has a

Accepted Answer

A) mechanistic structure. 
B) divisional structure. 
C) modular structure. 
D) network structure. 
E) functional structure. 
A) mechanistic structure. 
B) divisional structure. 
C) modular structure. 
D) network structure. 
E) functional structure.

Question 18

The goal of the biological approach to job design is to

Accepted Answer

A) make the work simple so that anyone can be trained quickly and easily to perform it. 
B) reduce the physical demands of certain jobs by improving the physical work environment. 
C) increase the meaningfulness of jobs so that only specialized individuals can work on them. 
D) improve employees' physical capabilities so that they can perform demanding tasks. 
E) distribute jobs only to specialized individuals who have the physical abilities for those tasks. 
A) make the work simple so that anyone can be trained quickly and easily to perform it. 
B) reduce the physical demands of certain jobs by improving the physical work environment. 
C) increase the meaningfulness of jobs so that only specialized individuals can work on them. 
D) improve employees' physical capabilities so that they can perform demanding tasks. 
E) distribute jobs only to specialized individuals who have the physical abilities for those tasks.

Question 19

Which of the following is true of an organization that follows the mechanistic approach?

Accepted Answer

A) The jobs are complex and meaningful. 
B) The job design is such that only highly skilled workers can work on the tasks. 
C) The job design makes the organization dependent on individual workers. 
D) Individual workers are viewed as irreplaceable. 
E) New employees can be quickly and inexpensively trained for the job. 
A) The jobs are complex and meaningful. 
B) The job design is such that only highly skilled workers can work on the tasks. 
C) The job design makes the organization dependent on individual workers. 
D) Individual workers are viewed as irreplaceable. 
E) New employees can be quickly and inexpensively trained for the job.

Question 20

All efficiency-producing changes result in dissatisfying work,and all changes that promote satisfaction create inevitable inefficiencies.

Accepted Answer

A) True 
 B)False

The perceptual-motor approach generally increases the job's cognitive demands.

A factory manufacturing line was slow to produce products and was failing to meet quotas.The manager recommendation was to do a time-and-motion study.This is a strong first step.

Many books have been written about leadership,such as How Successful People Lead,by John Maxwell.The goal of these books is to focus the leader's mind on organizational psychology by explaining the ________ approach.

Every time a newer version of a product is released,cannibalization of the previous product is likely to happen.For example,when a new iPhone is released,the older versions become obsolete and no longer supported.This self-cannibalization occurs in ________ structures.

Grace has been given the authority to make decisions about how to accomplish her work.The "Job Characteristics Model" classifies this as

Which stage in a work-unit activity analysis focuses on the product,information,or service provided?

Feng shui can be an argument to examine the ergonomics of an employee's workstation.

Units that are a part of the ________ structure act almost as separate,self-sufficient,semi-autonomous organizations.

Discuss the three activities performed as part of a work-flow analysis.

How does lean production differ from "batch work" methods?

Which of the following is concerned with examining the interface between individuals' physiological characteristics and the physical work environment?

In which of the following circumstances will a divisional structure be more appropriate for an organization?

When it comes to examining and understanding skill levels for a particular job,________ may be the best source.

Which of the following is true of the perceptual-motor approach to job design?

The most common source of error in the job analysis process results from job descriptions being

In a large,multinational company,several of the tasks are split out across several states and countries.Each location has a specific component of the overall product.An employee survey recently revealed that employees had a weak conceptualization of the company's overall mission.This company has a

The goal of the biological approach to job design is to

Which of the following is true of an organization that follows the mechanistic approach?

All efficiency-producing changes result in dissatisfying work,and all changes that promote satisfaction create inevitable inefficiencies.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters

Exam 4: The Analysis and Design of Work

The perceptual-motor approach generally increases the job's cognitive demands.

A factory manufacturing line was slow to produce products and was failing to meet quotas.The manager recommendation was to do a time-and-motion study.This is a strong first step.

Many books have been written about leadership,such as How Successful People Lead,by John Maxwell.The goal of these books is to focus the leader's mind on organizational psychology by explaining the ________ approach.

Every time a newer version of a product is released,cannibalization of the previous product is likely to happen.For example,when a new iPhone is released,the older versions become obsolete and no longer supported.This self-cannibalization occurs in ________ structures.

Grace has been given the authority to make decisions about how to accomplish her work.The "Job Characteristics Model" classifies this as

Which stage in a work-unit activity analysis focuses on the product,information,or service provided?

Feng shui can be an argument to examine the ergonomics of an employee's workstation.

Units that are a part of the ________ structure act almost as separate,self-sufficient,semi-autonomous organizations.

Discuss the three activities performed as part of a work-flow analysis.

How does lean production differ from "batch work" methods?

Which of the following is concerned with examining the interface between individuals' physiological characteristics and the physical work environment?

In which of the following circumstances will a divisional structure be more appropriate for an organization?

When it comes to examining and understanding skill levels for a particular job,________ may be the best source.

Which of the following is true of the perceptual-motor approach to job design?

The most common source of error in the job analysis process results from job descriptions being

In a large,multinational company,several of the tasks are split out across several states and countries.Each location has a specific component of the overall product.An employee survey recently revealed that employees had a weak conceptualization of the company's overall mission.This company has a

The goal of the biological approach to job design is to

Which of the following is true of an organization that follows the mechanistic approach?

All efficiency-producing changes result in dissatisfying work,and all changes that promote satisfaction create inevitable inefficiencies.

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters