Question 1

Which of the following is true of transformational labor relations?

Accepted Answer

A) It results in lower productivity than does the traditional approach. 
B) Workers have greater autonomy than in the traditional approach. 
C) There is less feedback than in the traditional approach. 
D) The product quality is lower than the quality observed in the traditional approach. 
E) The costs are greater than those involved in the traditional approach. 
A) It results in lower productivity than does the traditional approach. 
B) Workers have greater autonomy than in the traditional approach. 
C) There is less feedback than in the traditional approach. 
D) The product quality is lower than the quality observed in the traditional approach. 
E) The costs are greater than those involved in the traditional approach.

Question 2

Compared to traditional labor relations,transformational labor relations are associated with

Accepted Answer

A) lower productivity. 
B) greater control over workers. 
C) more shop-floor cooperation. 
D) higher costs. 
E) lower product quality. 
A) lower productivity. 
B) greater control over workers. 
C) more shop-floor cooperation. 
D) higher costs. 
E) lower product quality.

Question 3

Arbitrating the enforcement or interpretation of contract terms is called ________ arbitration.

Accepted Answer

A) contract 
B) bracketed 
C) pendulum 
D) rights 
E) interest 
A) contract 
B) bracketed 
C) pendulum 
D) rights 
E) interest

Question 4

A(n)________ typically reports on the reasons for a labor-management dispute and the views and arguments of both sides.

Accepted Answer

A) mediator 
B) fact finder 
C) arbitrator 
D) shop steward 
E) associate union member 
A) mediator 
B) fact finder 
C) arbitrator 
D) shop steward 
E) associate union member

Question 5

Which of the following is likely to be part of a craft union?

Accepted Answer

A) A manager 
B) A salesperson 
C) An autoworker 
D) An electrical worker 
E) A flight attendant 
A) A manager 
B) A salesperson 
C) An autoworker 
D) An electrical worker 
E) A flight attendant

Question 6

Which of the following is an example of a union unfair labor practice?

Accepted Answer

A) Ned refuses to reinstate workers when job openings occur because the workers participated in a lawful strike. 
B) Deion,an operations head,threatens to close down a plant if organized by a union. 
C) Tuan,a new employee,refuses to join a union. 
D) Marisol,a nonunion employee,spies on union meetings. 
E) Abby,a union head,forces an employer to stop doing business with another employer who refused to recognize the union. 
A) Ned refuses to reinstate workers when job openings occur because the workers participated in a lawful strike. 
B) Deion,an operations head,threatens to close down a plant if organized by a union. 
C) Tuan,a new employee,refuses to join a union. 
D) Marisol,a nonunion employee,spies on union meetings. 
E) Abby,a union head,forces an employer to stop doing business with another employer who refused to recognize the union.

Question 7

Most national unions are composed of multiple local units and are affiliated with the

Accepted Answer

A) American Federation of Labor and Congress of Industrial Organizations (AFL-CIO). 
B) National Union of Government Employees. 
C) Public Works and Public Service Workers Trade Union. 
D) American Federation of Government Employees. 
E) Service Employees International Union. 
A) American Federation of Labor and Congress of Industrial Organizations (AFL-CIO). 
B) National Union of Government Employees. 
C) Public Works and Public Service Workers Trade Union. 
D) American Federation of Government Employees. 
E) Service Employees International Union.

Question 8

Because the United States does not have a strong history of deep,class-based divisions in society,the unionization rate and coverage are low when compared to those in Europe.

Accepted Answer

A) True 
 B)False

Question 9

Amy is a shop steward for her union.She is responsible for ensuring the terms of the collective bargaining contract are enforced and

Accepted Answer

A) being the lead in renegotiations. 
B) being a neutral party who assists in negotiations. 
C) representing employees in contract grievances. 
D) being the business representative. 
E) representing the management during conflict resolution. 
A) being the lead in renegotiations. 
B) being a neutral party who assists in negotiations. 
C) representing employees in contract grievances. 
D) being the business representative. 
E) representing the management during conflict resolution.

Question 10

A list of unfair labor practices was added to the National Labor Relations Act (NLRA)through the

Accepted Answer

A) Wagner Act. 
B) Walsh-Healey Act. 
C) Smith-Connally Act. 
D) Taft-Hartley Act. 
E) Norris-La Guardia Act. 
A) Wagner Act. 
B) Walsh-Healey Act. 
C) Smith-Connally Act. 
D) Taft-Hartley Act. 
E) Norris-La Guardia Act.

Question 11

Sophie is not sure if her union is a union shop or an agency shop.What would an agency shop do that a union shop would not?

Accepted Answer

A) It would require a person to be a union member before being hired. 
B) It would require a person to join the union after a certain amount of time of employment. 
C) It would require an employer to deduct union dues from employees' paychecks. 
D) It would not require a membership but would require that dues be paid. 
E) It would prohibit an employer from deducting union dues from employees' paychecks. 
A) It would require a person to be a union member before being hired. 
B) It would require a person to join the union after a certain amount of time of employment. 
C) It would require an employer to deduct union dues from employees' paychecks. 
D) It would not require a membership but would require that dues be paid. 
E) It would prohibit an employer from deducting union dues from employees' paychecks.

Question 12

Which of the following is true of the Taft-Hartley Act?

Accepted Answer

A) It impedes collective bargaining rather than supporting it. 
B) It prohibits union members from going out on strikes. 
C) It permits employers to spy on union meetings. 
D) It outlaws union operations that threaten an employee's life and job. 
E) It prohibits employees from refraining from taking part in union activities. 
A) It impedes collective bargaining rather than supporting it. 
B) It prohibits union members from going out on strikes. 
C) It permits employers to spy on union meetings. 
D) It outlaws union operations that threaten an employee's life and job. 
E) It prohibits employees from refraining from taking part in union activities.

Question 13

The management of an organization is less able to afford a strike when

Accepted Answer

A) the product is nonperishable. 
B) the organization is capital intensive. 
C) replacement workers are scarce. 
D) the company has more than one production unit. 
E) the demand for its product is strong. 
A) the product is nonperishable. 
B) the organization is capital intensive. 
C) replacement workers are scarce. 
D) the company has more than one production unit. 
E) the demand for its product is strong.

Question 14

What is the difference between a craft union and an industrial union?

Accepted Answer

Craft union members have a particular sk

Question 15

When an employee chooses to communicate a concern to management without necessarily leaving the company,he or she is following the ________ mechanism.

Accepted Answer

A) checkoff 
B) closed shop 
C) withdrawal 
D) exit 
E) voice 
A) checkoff 
B) closed shop 
C) withdrawal 
D) exit 
E) voice

Question 16

Labor unions' major benefit to society is the institutionalization of industrial conflict.

Accepted Answer

A) True 
 B)False

Question 17

Describe the industrial relations model developed by Harry Katz and Thomas Kochan.

Accepted Answer

The industrial relations model developed

Question 18

Which of the following acts was an addition to the Taft-Hartley Act that further regulated unions' actions and their internal affairs,such as financial disclosure and conduct of elections?

Accepted Answer

A) Taylor Act 
B) Chamberlain-Ferris Act 
C) Keating-Owen Act 
D) Bagley-Keene Act 
E) Landrum-Griffin Act 
A) Taylor Act 
B) Chamberlain-Ferris Act 
C) Keating-Owen Act 
D) Bagley-Keene Act 
E) Landrum-Griffin Act

Question 19

Over half of all the unfair labor practice charges are filed against employers who

Accepted Answer

A) refuse to bargain. 
B) retaliate against employees who have filed other charges. 
C) interfere with union activities. 
D) bribe union negotiators. 
E) fire employees for organizing unions. 
A) refuse to bargain. 
B) retaliate against employees who have filed other charges. 
C) interfere with union activities. 
D) bribe union negotiators. 
E) fire employees for organizing unions.

Question 20

Which of the following is true of union actions across industries and states?

Accepted Answer

A) The employee groups and economic sectors with the fastest growth rates tend to have the highest rates of unionization. 
B) Women and men have equal representation in unions. 
C) One reason for the smaller union presence in southern states is the existence of right-to-work laws. 
D) Nonmanufacturing industries such as finance,insurance,and real estate have a higher union representation than manufacturing industries. 
E) The southern United States is more heavily organized than the rest of the country in terms of unionization. 
A) The employee groups and economic sectors with the fastest growth rates tend to have the highest rates of unionization. 
B) Women and men have equal representation in unions. 
C) One reason for the smaller union presence in southern states is the existence of right-to-work laws. 
D) Nonmanufacturing industries such as finance,insurance,and real estate have a higher union representation than manufacturing industries. 
E) The southern United States is more heavily organized than the rest of the country in terms of unionization.

Which of the following is true of transformational labor relations?

Compared to traditional labor relations,transformational labor relations are associated with

Arbitrating the enforcement or interpretation of contract terms is called ________ arbitration.

A(n)________ typically reports on the reasons for a labor-management dispute and the views and arguments of both sides.

Which of the following is likely to be part of a craft union?

Which of the following is an example of a union unfair labor practice?

Most national unions are composed of multiple local units and are affiliated with the

Because the United States does not have a strong history of deep,class-based divisions in society,the unionization rate and coverage are low when compared to those in Europe.

Amy is a shop steward for her union.She is responsible for ensuring the terms of the collective bargaining contract are enforced and

A list of unfair labor practices was added to the National Labor Relations Act (NLRA)through the

Sophie is not sure if her union is a union shop or an agency shop.What would an agency shop do that a union shop would not?

Which of the following is true of the Taft-Hartley Act?

The management of an organization is less able to afford a strike when

What is the difference between a craft union and an industrial union?

When an employee chooses to communicate a concern to management without necessarily leaving the company,he or she is following the ________ mechanism.

Labor unions' major benefit to society is the institutionalization of industrial conflict.

Describe the industrial relations model developed by Harry Katz and Thomas Kochan.

Which of the following acts was an addition to the Taft-Hartley Act that further regulated unions' actions and their internal affairs,such as financial disclosure and conduct of elections?

Over half of all the unfair labor practice charges are filed against employers who

Which of the following is true of union actions across industries and states?

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters

Exam 14: Collective Bargaining and Labor Relations

Which of the following is true of transformational labor relations?

Compared to traditional labor relations,transformational labor relations are associated with

Arbitrating the enforcement or interpretation of contract terms is called ________ arbitration.

A(n)________ typically reports on the reasons for a labor-management dispute and the views and arguments of both sides.

Which of the following is likely to be part of a craft union?

Which of the following is an example of a union unfair labor practice?

Most national unions are composed of multiple local units and are affiliated with the

Because the United States does not have a strong history of deep,class-based divisions in society,the unionization rate and coverage are low when compared to those in Europe.

Amy is a shop steward for her union.She is responsible for ensuring the terms of the collective bargaining contract are enforced and

A list of unfair labor practices was added to the National Labor Relations Act (NLRA)through the

Sophie is not sure if her union is a union shop or an agency shop.What would an agency shop do that a union shop would not?

Which of the following is true of the Taft-Hartley Act?

The management of an organization is less able to afford a strike when

What is the difference between a craft union and an industrial union?

When an employee chooses to communicate a concern to management without necessarily leaving the company,he or she is following the ________ mechanism.

Labor unions' major benefit to society is the institutionalization of industrial conflict.

Describe the industrial relations model developed by Harry Katz and Thomas Kochan.

Which of the following acts was an addition to the Taft-Hartley Act that further regulated unions' actions and their internal affairs,such as financial disclosure and conduct of elections?

Over half of all the unfair labor practice charges are filed against employers who

Which of the following is true of union actions across industries and states?

Human Resource Management: Gaining a Competitive Advantage

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Managing Human Resources Globally

Strategically Managing the Hrm Function

Filters