Exam 8: Leadership

Which type of theory is designed to identify characteristics that differentiate leaders from nonleaders?

Leaders,such as Bill Gates of Microsoft,who inspire followers above their own self-interest and can have a profound effect on their performance are known as ________ leaders.

The dimension of trust that is used to describe reliability,predictability,and good judgement in handling situations is ________.

In a highly mechanistic organization,which leadership approach seems to work best?

Because leading is one of the four basic managerial functions,________ leaders.

Jane is known to occasionally threaten her subordinates to get them to perform their work duties at a higher level.Her behaviour is a classic example of coercive power.

Your boss has total control over hiring,firing,and promotions in your department.He has ________.

According to Hersey and Blanchard,which leadership style is best if a follower is both able and willing to do a job (R4)?

A ________ leader is an enthusiastic,self-confident individual whose personality and actions influence people to behave in certain ways.

Hersey and Blanchard's situational leadership theory focuses on the readiness of the follower.

According to Hersey and Blanchard,which leadership style is best if a follower is unable but willing to do a job (R2)?

Research has shown that ________.

Which of the following is the dimension of trust that includes technical skills?

According to Hersey and Blanchard,________ refers to the extent to which followers have the ability and the willingness to accomplish a specific task.

Refer to the Scenario below to answer the questions that follow. Sources of Leader Power (Scenario) Rachel is confused.As the new department manager,she had hoped that everyone would acknowledge her authority and respect her decisions.However,she has noticed that some of her employees seem to have nearly as much power as she does.For example,everyone seems to go to Helen whenever they have a question about the computer system.Helen helped with the design and implementation of the system,and employees find that she can usually correct problems faster than the system support staff.Then there is a sales representative named Joe who has a remarkable amount of charm and charisma.He is liked and admired by everyone,and seems to have a power based simply upon "being himself." Then there is Jill,her secretary,who also seems to have a lot of power.All employees have to record timecards,and it is Jill's responsibility to turn in the timecards every week.Occasionally,Rachel has seen Jill override the time clock to record an employee in earlier than they actually arrived or out later than they actually left.When Rachel questioned her about it,Jill just laughed and said it had been a common practice for years.Since the company did not pay overtime,she was merely adjusting the time cards to informally compensate those who put in extra time.Although Rachel was skeptical about this practice,Jill insisted that it was all right because the timecards always averaged out.As Rachel considered these and other events in her department,she began to wonder if she had any power at all! -Rachel's position as department manager gives her ________.

Monica's boss allows her to make any decision she thinks is important on the spot without consulting anyone.What kind of leadership style does Monica's boss have?

Fiedler assumed a person's leadership style was ________.

Of the five dimensions that make up the concept of trust,loyalty seems to be the most critical.

Dawn is a very assertive leader that makes decisions without consultation and expects her subordinates to follow orders.Dawn is an autocratic leader.

Refer to the Scenario below to answer the questions that follow. Path-Goal Leadership (Scenario) Harry knows that there are many different models of leadership.He wants to become more effective at his job and also to assist his first-line managers in becoming more effective leaders.As he thinks about his first-line managers,he realizes that they each demonstrate a different leadership style.Jenna lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished.Jack,on the other hand,always solicits information and suggestions from his employees before making a decision.Then there is Kate,who demands a lot from her employees.She sets challenging goals and expects all of her workers to try their best to achieve them.Finally,there is Frank,who is very friendly and shows constant concern for his employees and their welfare.Harry decides to use House's path-goal theory to further analyze his situation. -According to the predictions from path-goal theory,Frank's leadership style will most likely result in high employee performance and satisfaction when ________.