Question 1

Which of the following is the key business metric behind the technologies implemented by Kroger, as discussed in the chapter-opening case?

Accepted Answer

A)  Higher customer satisfaction levels 
B)  Survival 
C)  Improved employee morale 
D)  Improved decision making 
E)  Reduced cost of supplies 
A)  Higher customer satisfaction levels 
B)  Survival 
C)  Improved employee morale 
D)  Improved decision making 
E)  Reduced cost of supplies

Question 2

The enormous volume of data generated by Internet activity, such as web traffic, email, and social media is referred to as:

Accepted Answer

A)  IoT. 
B)  big data. 
C)  the mobile digital platform. 
D)  cloud computing. 
E)  business intelligence. 
A)  IoT. 
B)  big data. 
C)  the mobile digital platform. 
D)  cloud computing. 
E)  business intelligence.

Question 3

Which of the following fields deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm?

Accepted Answer

A)  Information systems literacy 
B)  Information systems architecture 
C)  Management information systems 
D)  Information technology infrastructure 
E)  Computer information systems 
A)  Information systems literacy 
B)  Information systems architecture 
C)  Management information systems 
D)  Information technology infrastructure 
E)  Computer information systems

Question 4

Outdated software is an example of the ________ dimension of business problems.

Accepted Answer

A)  technology 
B)  organizational 
C)  people 
D)  management 
E)  cultural 
A)  technology 
B)  organizational 
C)  people 
D)  management 
E)  cultural

Question 5

Data is information that has been shaped into a form that is meaningful to human beings.

Accepted Answer

A) True 
 B)False

Question 6

Converting raw data into a more meaningful form is called:

Accepted Answer

A)  capturing. 
B)  processing. 
C)  organizing. 
D)  feedback. 
E)  inputting. 
A)  capturing. 
B)  processing. 
C)  organizing. 
D)  feedback. 
E)  inputting.

Question 7

Developing a new product, fulfilling an order, and hiring a new employee are all examples of business processes.

Accepted Answer

A) True 
 B)False

Question 8

As described in the chapter case, which of the following constitutes an organizational element in the UPS tracking system?

Accepted Answer

A)  The specification of procedures for identifying packages with sender and recipient information 
B)  Monitoring service levels 
C)  Promoting the company strategy of low-cost, superior service 
D)  The use of handheld computers and networks for managing package delivery 
E)  Routing software that creates the most efficient delivery route for each driver 
A)  The specification of procedures for identifying packages with sender and recipient information 
B)  Monitoring service levels 
C)  Promoting the company strategy of low-cost, superior service 
D)  The use of handheld computers and networks for managing package delivery 
E)  Routing software that creates the most efficient delivery route for each driver

Question 9

Which of the following would not be considered part of the implementation phase of problem solving?

Accepted Answer

A)  Change management 
B)  Purchasing hardware for an information systems solution 
C)  Training an employee on new systems software 
D)  Evaluating a selection of software packages for implementing a new business process 
E)  Determining the attitude of employees about the solution 
A)  Change management 
B)  Purchasing hardware for an information systems solution 
C)  Training an employee on new systems software 
D)  Evaluating a selection of software packages for implementing a new business process 
E)  Determining the attitude of employees about the solution

Question 10

Approximately how many adult Americans are online?

Accepted Answer

A)  118 million 
B)  173 million 
C)  205 million 
D)  220 million 
E)  273 million 
A)  118 million 
B)  173 million 
C)  205 million 
D)  220 million 
E)  273 million

Question 11

Intranets:

Accepted Answer

A)  are based on mainframe technology. 
B)  are multiple networks joined together. 
C)  are typically used to communicate with the business's trusted vendors. 
D)  use Internet technology for a private company network. 
E)  provide the platform on which a firm builds its information systems. 
A)  are based on mainframe technology. 
B)  are multiple networks joined together. 
C)  are typically used to communicate with the business's trusted vendors. 
D)  use Internet technology for a private company network. 
E)  provide the platform on which a firm builds its information systems.

Question 12

The three activities in an information system that produce the information organizations use to control operations are:

Accepted Answer

A)  information, research, and analysis. 
B)  input, output, and feedback. 
C)  input, processing, and output. 
D)  data analysis, processing, and feedback. 
E)  information, data, and processing. 
A)  information, research, and analysis. 
B)  input, output, and feedback. 
C)  input, processing, and output. 
D)  data analysis, processing, and feedback. 
E)  information, data, and processing.

Question 13

What is the estimated growth rate for information systems managers' jobs through 2024?

Accepted Answer

A)  5% 
B)  8% 
C)  12% 
D)  15% 
E)  17% 
A)  5% 
B)  8% 
C)  12% 
D)  15% 
E)  17%

Question 14

Business processes are logically related tasks for accomplishing work that have been formally encoded by an organization.

Accepted Answer

A) True 
 B)False

Question 15

Work environment is an example of the ________ dimension of business problems.

Accepted Answer

A)  management 
B)  organizational 
C)  people 
D)  technology 
E)  cultural 
A)  management 
B)  organizational 
C)  people 
D)  technology 
E)  cultural

Question 16

Purchase of information systems hardware, software, and telecommunications equipment will constitute more than half of all capital investment in the United States in 2017.

Accepted Answer

A) True 
 B)False

Question 17

Describe at least three of the general information skills essential for all business careers.

Accepted Answer

General information skills essential for

Question 18

Output:

Accepted Answer

A)  is feedback that has been processed to create meaningful information. 
B)  is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C)  transfers raw data to the people who will use it or to the activities for which it will be used. 
D)  transfers processed information to the people who will use it or to the activities for which it will be used. 
E)  is a stream of raw facts representing events occurring in organizations or the physical environment. 
A)  is feedback that has been processed to create meaningful information. 
B)  is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C)  transfers raw data to the people who will use it or to the activities for which it will be used. 
D)  transfers processed information to the people who will use it or to the activities for which it will be used. 
E)  is a stream of raw facts representing events occurring in organizations or the physical environment.

Question 19

An unsupportive culture is an example of the people dimension of business problems.

Accepted Answer

A) True 
 B)False

Question 20

The average number of baseball tickets sold at a particular price is an example of:

Accepted Answer

A)  input. 
B)  raw data. 
C)  meaningful information. 
D)  output. 
E)  feedback. 
A)  input. 
B)  raw data. 
C)  meaningful information. 
D)  output. 
E)  feedback.

Which of the following is the key business metric behind the technologies implemented by Kroger, as discussed in the chapter-opening case?

The enormous volume of data generated by Internet activity, such as web traffic, email, and social media is referred to as:

Which of the following fields deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm?

Outdated software is an example of the ________ dimension of business problems.

Data is information that has been shaped into a form that is meaningful to human beings.

Converting raw data into a more meaningful form is called:

Developing a new product, fulfilling an order, and hiring a new employee are all examples of business processes.

As described in the chapter case, which of the following constitutes an organizational element in the UPS tracking system?

Which of the following would not be considered part of the implementation phase of problem solving?

Approximately how many adult Americans are online?

Intranets:

The three activities in an information system that produce the information organizations use to control operations are:

What is the estimated growth rate for information systems managers' jobs through 2024?

Business processes are logically related tasks for accomplishing work that have been formally encoded by an organization.

Work environment is an example of the ________ dimension of business problems.

Purchase of information systems hardware, software, and telecommunications equipment will constitute more than half of all capital investment in the United States in 2017.

Describe at least three of the general information skills essential for all business careers.

Output:

An unsupportive culture is an example of the people dimension of business problems.

The average number of baseball tickets sold at a particular price is an example of:

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Filters

Exam 1: Business Information Systems in Your Career

Which of the following is the key business metric behind the technologies implemented by Kroger, as discussed in the chapter-opening case?

The enormous volume of data generated by Internet activity, such as web traffic, email, and social media is referred to as:

Which of the following fields deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm?

Outdated software is an example of the ________ dimension of business problems.

Data is information that has been shaped into a form that is meaningful to human beings.

Converting raw data into a more meaningful form is called:

Developing a new product, fulfilling an order, and hiring a new employee are all examples of business processes.

As described in the chapter case, which of the following constitutes an organizational element in the UPS tracking system?

Which of the following would not be considered part of the implementation phase of problem solving?

Approximately how many adult Americans are online?

Intranets:

The three activities in an information system that produce the information organizations use to control operations are:

What is the estimated growth rate for information systems managers' jobs through 2024?

Business processes are logically related tasks for accomplishing work that have been formally encoded by an organization.

Work environment is an example of the ________ dimension of business problems.

Purchase of information systems hardware, software, and telecommunications equipment will constitute more than half of all capital investment in the United States in 2017.

Describe at least three of the general information skills essential for all business careers.

Output:

An unsupportive culture is an example of the people dimension of business problems.

The average number of baseball tickets sold at a particular price is an example of:

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Filters