Exam 1: Business Information Systems in Your Career

Whereas marketing and financial careers have been transformed by the growth in information systems, thus far managerial positions have remained relatively unaffected.

IT managerial jobs are outsourced easily because of the universal standards used by the Internet.

An understanding of enterprise-wide systems for customer relationship management is one of the skills relevant to careers in marketing.

You are a marketing manager for a national movie theater chain. Give an example of data that your department could use for creating meaningful information. What type of information could that data produce?

To make sure it stocks clothes that its customers will purchase, a department store implements a new application that analyzes spending levels at its stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support?

A firm that must invest in a new information system in order to comply with federal legislation is investing to achieve which of the following business objectives?

Information systems contain information about significant people, places, and things within the organization or in the environment surrounding it.

Firms use extranets to coordinate their activities with other firms for making purchases, collaborating on design, and performing other interorganizational work.

Walmart exemplifies the power of information systems coupled with excellent business practices and supportive management to achieve which of the following?

Define operational excellence. How can information systems help achieve it?

Define a business process. What might be a business process used at a hospital?

Feedback is a specific type of output.

What are the three dimensions of business problems? Give an example of each.

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its:

Which of the following statements is not true?

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives?

You are a new manager at a plumbing supply manufacturer where there are an unusually high number of returns for a new aerator used in the production of high-end faucets. In examining the problem, you determine that the primary cause is the improperly designed die cast for the aerator. Which dimension of a business problem does this reflect?

Perhaps the most frequent error in problem solving is:

The culture of UPS places service to the customer among the company's highest business objectives, which is reflected in its use of information systems to enable customer tracking of their packages. Based on your reading of Chapter 1, why is "culture" an important factor to consider when building information system solutions to business problems?

The failure of NASA's initial solution to preventing the space shuttle shedding foam illustrates the: