Question 1

A nurse manager is educating a new nurse on how to prevent back injuries in the workplace.The teaching has been effective when the new nurse states: (Select all that apply.)

Accepted Answer

A)  "Back injuries can be caused by lifting." 
B)  "Back injuries can be caused by transferring." 
C)  "Back injuries are not common in the workplace." 
D)  "Back injuries can occur when reaching for something." 
E)  "Back injuries only occur when performing work incorrectly." 
A)  "Back injuries can be caused by lifting." 
B)  "Back injuries can be caused by transferring." 
C)  "Back injuries are not common in the workplace." 
D)  "Back injuries can occur when reaching for something." 
E)  "Back injuries only occur when performing work incorrectly." A,B,D

Question 2

A nurse feels bullied at work.Which of the following actions should the nurse take first?

Accepted Answer

A)  Ignore the bullying. 
B)  Report the bullying. 
C)  Take action against the bully themself. 
D)  Take time off from work. 
A)  Ignore the bullying. 
B)  Report the bullying. 
C)  Take action against the bully themself. 
D)  Take time off from work. B

Question 3

A nurse is working on a unit with short staffing.The nurse has voiced concerns to the charge nurse,who appears to brush them off.Which action would be the most appropriate for the nurse to take?

Accepted Answer

A)  Document the concerns. 
B)  Raise a voice to get the point across. 
C)  Talk about the charge nurse to coworkers. 
D)  Keep the issues to themself. 
A)  Document the concerns. 
B)  Raise a voice to get the point across. 
C)  Talk about the charge nurse to coworkers. 
D)  Keep the issues to themself. A

Question 4

After completing a crisis intervention course,the nurse recognizes the signs of escalating violence as:\

Accepted Answer

A)  pacing and cursing. 
B)  repeatedly pushing the call bell. 
C)  crying and complaining of no pain relief. 
D)  staring out the window and not responding to questions. 
A)  pacing and cursing. 
B)  repeatedly pushing the call bell. 
C)  crying and complaining of no pain relief. 
D)  staring out the window and not responding to questions.

Question 5

What action can the nurse take to reduce the risk of repetitive motion disorders? (Select all that apply.)

Accepted Answer

A)  Avoid frequent position changes. 
B)  Frequently alternate between standing and sitting. 
C)  Have a good understanding of ergonomic principles. 
D)  Engage in routine stretching of shoulders,neck,arms,hands,and fingers. 
E)  Attend training on how to reduce injury. 
A)  Avoid frequent position changes. 
B)  Frequently alternate between standing and sitting. 
C)  Have a good understanding of ergonomic principles. 
D)  Engage in routine stretching of shoulders,neck,arms,hands,and fingers. 
E)  Attend training on how to reduce injury.

Question 6

A new nurse is preparing to start a new job.What actions should the nurse take to be prepared in case workplace violence occurs? (Select all that apply.)

Accepted Answer

A)  Take a crisis intervention course to understand signs of escalating violence. 
B)  Become familiar with the organization's policy regarding violence. 
C)  Be prepared to handle any violent situation alone. 
D)  Be aware of procedures that can be used to defuse situations. 
E)  Appear intimidating so that the violent person will back down. 
A)  Take a crisis intervention course to understand signs of escalating violence. 
B)  Become familiar with the organization's policy regarding violence. 
C)  Be prepared to handle any violent situation alone. 
D)  Be aware of procedures that can be used to defuse situations. 
E)  Appear intimidating so that the violent person will back down.

Question 7

A nurse manager is evaluating her computer chair.What should the nurse manager look for to make sure the chair is a good ergonomic design? (Select all that apply.)

Accepted Answer

A)  Appropriate padding 
B)  Arm rests that are locked into place 
C)  Strong lumbar support 
D)  Easily adjustable 
E)  Wheels that allow easy movement 
A)  Appropriate padding 
B)  Arm rests that are locked into place 
C)  Strong lumbar support 
D)  Easily adjustable 
E)  Wheels that allow easy movement

Question 8

How does the federal government affect environmental safety in the hospital setting?

Accepted Answer

A)  Requires employers to provide a safe working environment 
B)  Identifies those nurses who are not implementing standard precautions 
C)  Works with the state boards of nursing in disciplining nurses 
D)  Requires employers to establish guidelines for safe nursing practice 
A)  Requires employers to provide a safe working environment 
B)  Identifies those nurses who are not implementing standard precautions 
C)  Works with the state boards of nursing in disciplining nurses 
D)  Requires employers to establish guidelines for safe nursing practice

Question 9

The staff nurse,in the tenth hour of a 12-hour shift,is told by the house supervisor that the nurse replacement will be 2 hours late and the staff nurse must work these extra 2 hours.The nurse is unable to stay over.What is the best action for the nurse to talk?

Accepted Answer

A)  Talk to the person over the house supervisor. 
B)  Refuse and go home on time because from being too tired to work. 
C)  Fix some strong coffee and call home to explain the situation. 
D)  Ask if the supervisor could work a double because the supervisor needs the money. 
A)  Talk to the person over the house supervisor. 
B)  Refuse and go home on time because from being too tired to work. 
C)  Fix some strong coffee and call home to explain the situation. 
D)  Ask if the supervisor could work a double because the supervisor needs the money.

Question 10

A manager told a nurse to float to another unit.The nurse is nervous about floating.Which of the following actions would be the best to take? (Select all that apply.)

Accepted Answer

A)  Remain calm. 
B)  Refuse to float. 
C)  Focus on the patients. 
D)  Ask for a quick tour of the unit. 
E)  Inquire about the units standards of care. 
A)  Remain calm. 
B)  Refuse to float. 
C)  Focus on the patients. 
D)  Ask for a quick tour of the unit. 
E)  Inquire about the units standards of care.

Question 11

A nurse has been floated to another department,and things are not going well.What should the nurse do?

Accepted Answer

A)  Leave the unit. 
B)  Refuse to provide care to the patients. 
C)  Tell the immediate supervisor. 
D)  Keep any problems to themselves. 
A)  Leave the unit. 
B)  Refuse to provide care to the patients. 
C)  Tell the immediate supervisor. 
D)  Keep any problems to themselves.

Question 12

The new nurse has an adequate understanding of bullying when stating which of the following? (Select all that apply.)

Accepted Answer

A)  "The purpose of bullying is to control the target." 
B)  "Bullying can verbal,behavioral,or sabotage." 
C)  "Bullying usually occurs as a single event." 
D)  "Bullying is initiated by the perpetrator." 
E)  "The victim usually deserves the bullying." 
A)  "The purpose of bullying is to control the target." 
B)  "Bullying can verbal,behavioral,or sabotage." 
C)  "Bullying usually occurs as a single event." 
D)  "Bullying is initiated by the perpetrator." 
E)  "The victim usually deserves the bullying."

Question 13

The Needlestick Safety and Prevention Act of 2000 was implemented to prevent health care workers from experiencing needlestick injuries.Which of the following is required to be documented regarding a needlestick injury?

Accepted Answer

A)  Notify the patient's physician. 
B)  Advise the hospital risk management department. 
C)  Document the department or work area in which the exposure occurred. 
D)  Send the injured staff person to the emergency room for documentation of the incident. 
A)  Notify the patient's physician. 
B)  Advise the hospital risk management department. 
C)  Document the department or work area in which the exposure occurred. 
D)  Send the injured staff person to the emergency room for documentation of the incident.

Question 14

What can be suggested to a nurse wanting to protect back health while caring for patients? (Select all that apply.)

Accepted Answer

A)  Use proper body mechanics. 
B)  Use assistive patient-handling devices. 
C)  Use ergonomic equipment. 
D)  Only care for patients that can move independently. 
E)  Be aware of potential risk. 
A)  Use proper body mechanics. 
B)  Use assistive patient-handling devices. 
C)  Use ergonomic equipment. 
D)  Only care for patients that can move independently. 
E)  Be aware of potential risk.

Question 15

A nurse manager is brainstorming creative solutions to mandatory overtime.Which of the following actions would help prevent the occurrence of mandatory overtime? (Select all that apply.)

Accepted Answer

A)  Create an on-call system with one or two extra nurses on per shift. 
B)  Create an incentives system for part-time nurses to pick up extra shifts. 
C)  Ask the nurses to take on extra patients during the short shifts. 
D)  Reward nurses who put forth an extra effort for the organization. 
E)  Create shifts for high-volume times. 
A)  Create an on-call system with one or two extra nurses on per shift. 
B)  Create an incentives system for part-time nurses to pick up extra shifts. 
C)  Ask the nurses to take on extra patients during the short shifts. 
D)  Reward nurses who put forth an extra effort for the organization. 
E)  Create shifts for high-volume times.

Question 16

A nurse manager is educating new hires on the different perpetrators of bullying.The teaching has been effective when the new hires state: (Select all that apply.)

Accepted Answer

A)  "A perpetrator can be a manager." 
B)  "A perpetrator can be coworker." 
C)  "A perpetrator is always the same licensure as the victim." 
D)  "A perpetrator is never someone in management." 
E)  "Perpetrators are sometimes supervisors." 
A)  "A perpetrator can be a manager." 
B)  "A perpetrator can be coworker." 
C)  "A perpetrator is always the same licensure as the victim." 
D)  "A perpetrator is never someone in management." 
E)  "Perpetrators are sometimes supervisors."

Question 17

A nurse manager is educating a group of new nurses on workplace violence.The nurse judges the teaching to be effective when one of the nurses states: (Select all that apply)

Accepted Answer

A)  "Workplace violence is uncommon in today's society." 
B)  "Workplace violence does not include threats of assault." 
C)  "Workplace violence includes physical assaults." 
D)  "Workplace violence includes unwanted sexual advances." 
E)  "At least 80% of nurses have experienced workplace violence." 
A)  "Workplace violence is uncommon in today's society." 
B)  "Workplace violence does not include threats of assault." 
C)  "Workplace violence includes physical assaults." 
D)  "Workplace violence includes unwanted sexual advances." 
E)  "At least 80% of nurses have experienced workplace violence."

Question 18

A nurse is passing medications when interrupted by a colleague.Upon resuming work,the nurse realizes a medication was given to the wrong patient.What should the first action be?

Accepted Answer

A)  Document the medication error according to hospital policy. 
B)  Keep the medication error to themself. 
C)  Tell her immediate supervisor or charge nurse. 
D)  Keep the medication error to themself,but assess the patient every hour. 
A)  Document the medication error according to hospital policy. 
B)  Keep the medication error to themself. 
C)  Tell her immediate supervisor or charge nurse. 
D)  Keep the medication error to themself,but assess the patient every hour.

Question 19

A nurse manager is educating a coworker on agencies that oversee environmental hazards at ambulatory care centers.The nurse manager judges the teaching to be effective when the coworker states:

Accepted Answer

A)  "National Council of State Boards of Nursing has a role in overseeing any environmental hazard." 
B)  "American Nurses Credentialing Center oversees all environmental hazards in the United States." 
C)  "Ambulatory Care Nursing Administration and Practice oversees only local environmental hazards." 
D)  " The Occupational Safety and Health Administration oversees all environmental hazards at ambulatory care centers." 
A)  "National Council of State Boards of Nursing has a role in overseeing any environmental hazard." 
B)  "American Nurses Credentialing Center oversees all environmental hazards in the United States." 
C)  "Ambulatory Care Nursing Administration and Practice oversees only local environmental hazards." 
D)  " The Occupational Safety and Health Administration oversees all environmental hazards at ambulatory care centers."

Question 20

A nurse believes to be bullied at work.Which of the following actions by the perpetrator lead them to believe this?

Accepted Answer

A)  Offering to help with their assignment 
B)  Asking them to switch a shift 
C)  Asking them to cover for a break 
D)  Being given the "silent treatment" 
A)  Offering to help with their assignment 
B)  Asking them to switch a shift 
C)  Asking them to cover for a break 
D)  Being given the "silent treatment"

Exam 25: Workplace Issues

A nurse manager is educating a new nurse on how to prevent back injuries in the workplace.The teaching has been effective when the new nurse states: (Select all that apply.)

A nurse feels bullied at work.Which of the following actions should the nurse take first?

A nurse is working on a unit with short staffing.The nurse has voiced concerns to the charge nurse,who appears to brush them off.Which action would be the most appropriate for the nurse to take?

After completing a crisis intervention course,the nurse recognizes the signs of escalating violence as:\

What action can the nurse take to reduce the risk of repetitive motion disorders? (Select all that apply.)

A new nurse is preparing to start a new job.What actions should the nurse take to be prepared in case workplace violence occurs? (Select all that apply.)

A nurse manager is evaluating her computer chair.What should the nurse manager look for to make sure the chair is a good ergonomic design? (Select all that apply.)

How does the federal government affect environmental safety in the hospital setting?

The staff nurse,in the tenth hour of a 12-hour shift,is told by the house supervisor that the nurse replacement will be 2 hours late and the staff nurse must work these extra 2 hours.The nurse is unable to stay over.What is the best action for the nurse to talk?

A manager told a nurse to float to another unit.The nurse is nervous about floating.Which of the following actions would be the best to take? (Select all that apply.)

A nurse has been floated to another department,and things are not going well.What should the nurse do?

The new nurse has an adequate understanding of bullying when stating which of the following? (Select all that apply.)

The Needlestick Safety and Prevention Act of 2000 was implemented to prevent health care workers from experiencing needlestick injuries.Which of the following is required to be documented regarding a needlestick injury?

What can be suggested to a nurse wanting to protect back health while caring for patients? (Select all that apply.)

A nurse manager is brainstorming creative solutions to mandatory overtime.Which of the following actions would help prevent the occurrence of mandatory overtime? (Select all that apply.)

A nurse manager is educating new hires on the different perpetrators of bullying.The teaching has been effective when the new hires state: (Select all that apply.)

A nurse manager is educating a group of new nurses on workplace violence.The nurse judges the teaching to be effective when one of the nurses states: (Select all that apply)

A nurse is passing medications when interrupted by a colleague.Upon resuming work,the nurse realizes a medication was given to the wrong patient.What should the first action be?

A nurse manager is educating a coworker on agencies that oversee environmental hazards at ambulatory care centers.The nurse manager judges the teaching to be effective when the coworker states:

A nurse believes to be bullied at work.Which of the following actions by the perpetrator lead them to believe this?

Role Transitions

Personal Management: Time and Self-Care Strategies

Mentorship, Preceptorship, and Nurse Residency Programs

Employment Considerations: Opportunities, Resumes, and Interviewing

NCLEX-RN Examination and the New Graduate

Historical Perspectives: Influences on the Present

Nursing Education

Nursing Theory

Image of Nursing: Influences of the Present

Challenges of Nursing Management and Leadership

Building Nursing Management Skills

Effective Communication and Team Building

Conflict Management

Delegation in the Clinical Setting

The Health Care Organization and Patterns of Nursing Care Delivery

Economics of the Health Care Delivery System

Political Action in Nursing

Collective Bargaining: Traditional (Union)and Nontraditional Approaches

Ethical Issues

Legal Issues

Cultural and Spiritual Awareness

Quality Patient Care

Nursing Informatics

Using Nursing Research in Practice

Emergency Preparedness

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