Exam 11: Building Nursing Management Skills

A nurse has noticed that a coworker consistently has a negative attitude,criticizes others,and even shows aggression toward other members of the healthcare team.Which action(s)by the nurse would help to limit time with this individual? (Select all that apply.)

Which statement by the nurse manager shows understanding of what initiated the development of the team Strategies and Tools to Enhance Performance and Patient Safety (STEPPS)?

What are critical points to communicate during a shift report or hand-off communication?

The nurse receives report on an assigned group of patients.Which patient would the nurse assess first?

The nurse manager is in charge of a busy nursing unit.Today the nurse manager is planning to evaluate the work of nurses on the unit.Which of the following actions would help complete this task in an effective manner? (Select all that apply.)

A nurse is working on a busy orthopedic floor and is on the phone with the floor manager when a physician comes up and gives a verbal order for pain medications on an assigned patient.The physician then leaves the unit.Which action by the nurse would be the most appropriate?

A nurse is working on a medical-surgical unit and receives phone call from a physician who would like to give orders for a new patient.What should the nurse do to make the telephone order safer for the patient? (Select all that apply.)

Which action(s)can the nurse take during report to ensure patient safety? (Select all that apply.)

During clinical experience,the student nurse is assigned a patient scheduled to undergo numerous treatments.The student decides it is not possible to complete all the needed treatments in the time scheduled for this clinical day.The student nurse consults with the clinical instructor to

The instructor has suggested that the student nurse could improve organizational skills and manage time better by scheduling selected nursing activities in the daily assignment.Which activity should be scheduled?

A new nurse understands that organization is key to providing safe,effective care.Which of the following actions would help to achieve this? (Select all that apply.)

The nurse is reviewing I-SBAR-R with a coworker at the end of the shift.Which statement indicates that they are discussing the Situation component?

The nurse manager is updating unit staff on findings by The Joint Commission.Which of the following statements shows an understanding of untoward events in the hospital setting? The primary cause of untoward events is

The nurse wants to anticipate patient needs in order to increase patient satisfaction and decrease the use of call bells in the assigned section.What actions can be taken to achieve this?

A nurse has received an abnormal result on a critical test for an assigned patient.The nurse has been trying to reach the resident for 20 minutes but has been unsuccessful.What should be done to ensure the best care for the patient? (Select all that apply.)

The charge nurse is determining which activities to delegate to the nursing assistant.Which of the following would not be appropriate for the charge nurse to delegate to the nursing assistant?

A nurse is working with a nurse aide to care for a group of patients.Which of the following activities would be inappropriate to delegate to the nurse aide?

A nurse has been assigned the following patients.Which patient is a priority to assess first?

A nurse is discharging a patient who primarily speaks German.Which action(s)should the nurse take to communicate effectively with the patient? (Select all that apply.)

A nurse has received report on assigned patients and is prioritizing their care.Which of the following patients should the nurse assess first?