Question 1

Matching individual strengths and weaknesses with occupational opportunities and threats is the key to the career planning process.

Accepted Answer

A) True 
 B)False

Question 2

Smith Industries has established a career development program for its employees that offers career coaching and workshops.However,a recent employee survey indicates that many women still feel dissatisfied about their career opportunities at the firm.Which of the following would most likely improve the attitudes of female employees at Smith Industries?

Accepted Answer

A)  Smith installs an electronic performance support system for telecommuters. 
B)  Smith offers early retirement packages to its most senior employees. 
C)  Smith provides hardship allowances to all minority employees. 
D)  Smith increases the number of performance appraisals. 
E)  Smith implements a flexible career track system. 
A)  Smith installs an electronic performance support system for telecommuters. 
B)  Smith offers early retirement packages to its most senior employees. 
C)  Smith provides hardship allowances to all minority employees. 
D)  Smith increases the number of performance appraisals. 
E)  Smith implements a flexible career track system.

Question 3

Conducting a demographic analysis of employees is one of the first steps that a firm should take when determining the labor and financial effects of retiring workers.

Accepted Answer

A) True 
 B)False

Question 4

What is the most important tool an employer can use to support employees' career development needs?

Accepted Answer

A)  employee orientation 
B)  performance appraisal 
C)  interest inventory 
D)  human resource metric 
E)  graphic-rating scale 
A)  employee orientation 
B)  performance appraisal 
C)  interest inventory 
D)  human resource metric 
E)  graphic-rating scale

Question 5

Women constitute approximately 40% of the workforce but hold less than 2% of top management positions.

Accepted Answer

A) True 
 B)False

Question 6

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

Accepted Answer

A)  make 1-5 year career plans 
B)  identify development needs 
C)  gain professional development 
D)  obtain networking opportunities 
E)  negotiate with firms for higher salaries 
A)  make 1-5 year career plans 
B)  identify development needs 
C)  gain professional development 
D)  obtain networking opportunities 
E)  negotiate with firms for higher salaries

Question 7

Most workers retiring today must rely financially on their employer's pension.

Accepted Answer

A) True 
 B)False

Question 8

Employment coaches and mentors can improve their interpersonal communication skills with all of the following techniques EXCEPT ________.

Accepted Answer

A)  listening for total meaning 
B)  encouraging the speaker to talk 
C)  finishing the speaker's sentences 
D)  considering potential distractions 
E)  being consistent both verbally and nonverbally 
A)  listening for total meaning 
B)  encouraging the speaker to talk 
C)  finishing the speaker's sentences 
D)  considering potential distractions 
E)  being consistent both verbally and nonverbally

Question 9

Relocation costs have slowed the use of easy-transfers of employees from one locale to another.

Accepted Answer

A) True 
 B)False

Question 10

________ focuses on helping an employee make long-term career plans, while ________ addresses an employee's short-term job skills.

Accepted Answer

A)  Mentoring, coaching 
B)  Coaching, mentoring 
C)  Recruiting, coaching 
D)  Recruiting, mentoring 
E)  Mentoring, recruiting 
A)  Mentoring, coaching 
B)  Coaching, mentoring 
C)  Recruiting, coaching 
D)  Recruiting, mentoring 
E)  Mentoring, recruiting

Question 11

In a career-oriented appraisal,a manager matches an employee's strengths and weaknesses with a feasible career path and developmental needs,but the employee is not rated for actual job performance.

Accepted Answer

A) True 
 B)False

Question 12

Interpersonal communication skills are an essential element for effective coaching.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following has been the driving force behind the increasing interest in talent management?

Accepted Answer

A)  increasing retiree rates 
B)  corporate globalization 
C)  limited employee skills 
D)  specialized software programs 
E)  falling employee retention rates 
A)  increasing retiree rates 
B)  corporate globalization 
C)  limited employee skills 
D)  specialized software programs 
E)  falling employee retention rates

Question 14

A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following best summarizes the Peter Principle?

Accepted Answer

A)  Most executives fear changing the status quo, so they promote based on seniority not competence. 
B)  A person's level of competence determines how high he or she rises in a firm's hierarchy. 
C)  The glass ceiling prevents competent women from being promoted to positions of power. 
D)  People are eventually promoted to positions that are beyond their levels of competence. 
E)  A person's competency is too difficult to determine, so promotions are based on seniority. 
A)  Most executives fear changing the status quo, so they promote based on seniority not competence. 
B)  A person's level of competence determines how high he or she rises in a firm's hierarchy. 
C)  The glass ceiling prevents competent women from being promoted to positions of power. 
D)  People are eventually promoted to positions that are beyond their levels of competence. 
E)  A person's competency is too difficult to determine, so promotions are based on seniority.

Question 16

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.

Accepted Answer

A) True 
 B)False

Question 17

The process of advising,counseling,and guiding employees is known as ________.

Accepted Answer

A)  coaching 
B)  appraising 
C)  assessing 
D)  mentoring 
E)  training 
A)  coaching 
B)  appraising 
C)  assessing 
D)  mentoring 
E)  training

Question 18

Which demographic group has grown significantly in the past few years yet experiences the most difficulty with career progress in organizations?

Accepted Answer

A)  elderly men 
B)  young men 
C)  minority men 
D)  minority women 
E)  elderly women 
A)  elderly men 
B)  young men 
C)  minority men 
D)  minority women 
E)  elderly women

Question 19

Dick's Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a
small bait and tackle shop in 1948, Dick's has grown to become a leader in the sports and fitness retail industry. Many career opportunities are available Dick's in areas as diverse as IT, product development, merchandising, and store management. Top management at Dick's realizes the importance of hiring and retaining quality employees. As a result, the firm has decided to implement policies, practices, and programs that support employees' career needs. 
- Which of the following,if true,would best support the argument that Dick's should add a career aspect to its human resource activities?

Accepted Answer

A)  Dick's Sporting Goods' current policies and practices categorize the firm as a high-performance work system. 
B)  Dick's Sporting Goods' performance appraisals will include development plans and individual goal setting. 
C)  Dick's Sporting Goods' sales volume and hourly employee needs typically fluctuate throughout the year. 
D)  Dick's Sporting Goods' competitors in sports and fitness retail base hiring decisions on statistical data. 
E)  Dick's Sporting Goods' will screen potential candidates using structured situational interviews. 
A)  Dick's Sporting Goods' current policies and practices categorize the firm as a high-performance work system. 
B)  Dick's Sporting Goods' performance appraisals will include development plans and individual goal setting. 
C)  Dick's Sporting Goods' sales volume and hourly employee needs typically fluctuate throughout the year. 
D)  Dick's Sporting Goods' competitors in sports and fitness retail base hiring decisions on statistical data. 
E)  Dick's Sporting Goods' will screen potential candidates using structured situational interviews.

Question 20

Routinely transferring employees to different cities is most likely no longer a common corporate practice because ________.

Accepted Answer

A)  relocation expenses are no longer tax deductible 
B)  baby boomer employees are nearing retirement 
C)  most firms allow top executives to telecommute 
D)  firms realize that such moves disrupt family stability 
E)  employees between the ages of 25 and 34 are decreasing 
A)  relocation expenses are no longer tax deductible 
B)  baby boomer employees are nearing retirement 
C)  most firms allow top executives to telecommute 
D)  firms realize that such moves disrupt family stability 
E)  employees between the ages of 25 and 34 are decreasing

Matching individual strengths and weaknesses with occupational opportunities and threats is the key to the career planning process.

Conducting a demographic analysis of employees is one of the first steps that a firm should take when determining the labor and financial effects of retiring workers.

What is the most important tool an employer can use to support employees' career development needs?

Women constitute approximately 40% of the workforce but hold less than 2% of top management positions.

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

Most workers retiring today must rely financially on their employer's pension.

Employment coaches and mentors can improve their interpersonal communication skills with all of the following techniques EXCEPT ________.

Relocation costs have slowed the use of easy-transfers of employees from one locale to another.

focuses on helping an employee make long-term career plans, while addresses an employee's short-term job skills.

In a career-oriented appraisal,a manager matches an employee's strengths and weaknesses with a feasible career path and developmental needs,but the employee is not rated for actual job performance.

Interpersonal communication skills are an essential element for effective coaching.

Which of the following has been the driving force behind the increasing interest in talent management?

A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

Which of the following best summarizes the Peter Principle?

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.

The process of advising,counseling,and guiding employees is known as ________.

Which demographic group has grown significantly in the past few years yet experiences the most difficulty with career progress in organizations?

Routinely transferring employees to different cities is most likely no longer a common corporate practice because ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 10: Coaching, Careers, and Talent Management

Matching individual strengths and weaknesses with occupational opportunities and threats is the key to the career planning process.

Conducting a demographic analysis of employees is one of the first steps that a firm should take when determining the labor and financial effects of retiring workers.

What is the most important tool an employer can use to support employees' career development needs?

Women constitute approximately 40% of the workforce but hold less than 2% of top management positions.

All of the following are typical activities of career coaches EXCEPT helping employees to ________.

Most workers retiring today must rely financially on their employer's pension.

Employment coaches and mentors can improve their interpersonal communication skills with all of the following techniques EXCEPT ________.

Relocation costs have slowed the use of easy-transfers of employees from one locale to another.

________ focuses on helping an employee make long-term career plans, while ________ addresses an employee's short-term job skills.

In a career-oriented appraisal,a manager matches an employee's strengths and weaknesses with a feasible career path and developmental needs,but the employee is not rated for actual job performance.

Interpersonal communication skills are an essential element for effective coaching.

Which of the following has been the driving force behind the increasing interest in talent management?

A focus on competitiveness and motivation suggests that a company should promote on the basis of seniority.

Which of the following best summarizes the Peter Principle?

Studies suggest that firms that support their employees' career development are rewarded with employee commitment and longer retention rates.

The process of advising,counseling,and guiding employees is known as ________.

Which demographic group has grown significantly in the past few years yet experiences the most difficulty with career progress in organizations?

Routinely transferring employees to different cities is most likely no longer a common corporate practice because ________.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

focuses on helping an employee make long-term career plans, while addresses an employee's short-term job skills.