Question 1

What is the primary reason that small firms use the Internet for employee training programs?

Accepted Answer

A)  niche markets 
B)  relatively low costs 
C)  OSHA guidelines 
D)  SBA requirements 
E)  guaranteed results 
A)  niche markets 
B)  relatively low costs 
C)  OSHA guidelines 
D)  SBA requirements 
E)  guaranteed results B

Question 2

A(n)________ system provides a firm's managers and accountants with detailed information about short-term,daily activities,like accounts payables and order status.

Accepted Answer

A)  transaction-processing 
B)  executive support 
C)  management information 
D)  employee assistance 
E)  electronic performance 
A)  transaction-processing 
B)  executive support 
C)  management information 
D)  employee assistance 
E)  electronic performance A

Question 3

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

Accepted Answer

A) True 
 B)False  True

Question 4

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

Accepted Answer

A)  reference check form 
B)  unemployment claim form 
C)  employment agreement form 
D)  vacation request form 
E)  absence report form 
A)  reference check form 
B)  unemployment claim form 
C)  employment agreement form 
D)  vacation request form 
E)  absence report form

Question 5

With an intranet-based HRIS,employees can access the benefits home page and find information about their firm's medical and dental plans.

Accepted Answer

A) True 
 B)False

Question 6

Jill Roberts owns a flower shop and employs 20 people.Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management.Which of the following would be most appropriate for Jill in this situation?

Accepted Answer

A)  adhering to the ADA 
B)  filing with COBRA 
C)  finding an HMO 
D)  creating a PAQ 
E)  hiring a PEO 
A)  adhering to the ADA 
B)  filing with COBRA 
C)  finding an HMO 
D)  creating a PAQ 
E)  hiring a PEO

Question 7

Human resource outsourcers handle a firm's HR functions on an administrative level,so the client firm's employees are not added to the HROs payroll.

Accepted Answer

A) True 
 B)False

Question 8

All of the following are reasons that firms install human resource information systems EXCEPT ________.

Accepted Answer

A)  worker performance monitoring 
B)  online self-processing 
C)  transaction processing 
D)  system integration 
E)  reporting capabilities 
A)  worker performance monitoring 
B)  online self-processing 
C)  transaction processing 
D)  system integration 
E)  reporting capabilities

Question 9

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

Accepted Answer

A)  anonymous online employee reporting systems 
B)  regularly scheduled meetings 
C)  updated employer Web sites 
D)  scheduled employee retreats 
E)  regular employee newsletters 
A)  anonymous online employee reporting systems 
B)  regularly scheduled meetings 
C)  updated employer Web sites 
D)  scheduled employee retreats 
E)  regular employee newsletters

Question 10

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

Accepted Answer

A)  maintaining employee morale 
B)  emphasizing training and development 
C)  conducting regular performance appraisals 
D)  providing job sharing options for employees 
E)  offering competitive recruitment packages 
A)  maintaining employee morale 
B)  emphasizing training and development 
C)  conducting regular performance appraisals 
D)  providing job sharing options for employees 
E)  offering competitive recruitment packages

Question 11

Mark owns a small business that provides engineering consulting services.Mark is new to business ownership,and he has a list of questions he would like answered.Mark has logged on to the EEOC web site to search for answers.Which of Mark's questions is LEAST likely to be addressed on this web site?

Accepted Answer

A)  What employees are exempt from overtime pay? 
B)  How do I know if EEOC laws apply to my business? 
C)  What should I do if someone files a charge against my firm? 
D)  What constitutes unfair treatment in the workplace? 
E)  How would I resolve a discrimination charge without facing a lawsuit? 
A)  What employees are exempt from overtime pay? 
B)  How do I know if EEOC laws apply to my business? 
C)  What should I do if someone files a charge against my firm? 
D)  What constitutes unfair treatment in the workplace? 
E)  How would I resolve a discrimination charge without facing a lawsuit?

Question 12

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO.
-Which of the following best supports the argument that David should use Assure Group?

Accepted Answer

A)  The Assure representative explains that the PEO has been in business for one year. 
B)  The Assure representative does not ask David about his company's current HR policies. 
C)  The Assure representative promises David that his company will see substantial savings. 
D)  The Assure representative asks David many questions about his company's safety policies. 
E)  The Assure representative informs David that Assure recently changed its name. 
A)  The Assure representative explains that the PEO has been in business for one year. 
B)  The Assure representative does not ask David about his company's current HR policies. 
C)  The Assure representative promises David that his company will see substantial savings. 
D)  The Assure representative asks David many questions about his company's safety policies. 
E)  The Assure representative informs David that Assure recently changed its name.

Question 13

Human resource management activities,such as training,appraisals,and hiring,are typically formal at small firms but informal at large firms.

Accepted Answer

A) True 
 B)False

Question 14

In most small businesses,which of the following is the lowest priority for managers?

Accepted Answer

A)  sales 
B)  finance 
C)  production 
D)  marketing 
E)  HR management 
A)  sales 
B)  finance 
C)  production 
D)  marketing 
E)  HR management

Question 15

Human resource management in small firms is unlike HR management in large firms for all of the following reasons EXCEPT ________.

Accepted Answer

A)  size 
B)  industry 
C)  priorities 
D)  informality 
E)  entrepreneurial nature 
A)  size 
B)  industry 
C)  priorities 
D)  informality 
E)  entrepreneurial nature

Question 16

According to research,which of the following characteristics is associated with entrepreneurs?

Accepted Answer

A)  relaxed 
B)  indifferent 
C)  persistent 
D)  dependent 
E)  trusting 
A)  relaxed 
B)  indifferent 
C)  persistent 
D)  dependent 
E)  trusting

Question 17

The simplicity of SIMPLE IRAs makes them appropriate for small businesses with 100 or fewer employees.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a characteristic of a PEO?

Accepted Answer

A)  PEOs become co-employers of record for the firm's employees. 
B)  PEOs usually work for firms with at least 100 employees. 
C)  Most PEOs charge 8% to 10% of a firm's total payroll. 
D)  PEO's usually support a firm's HR manager. 
E)  PEOs are legally limited to payroll tasks. 
A)  PEOs become co-employers of record for the firm's employees. 
B)  PEOs usually work for firms with at least 100 employees. 
C)  Most PEOs charge 8% to 10% of a firm's total payroll. 
D)  PEO's usually support a firm's HR manager. 
E)  PEOs are legally limited to payroll tasks.

Question 19

Lynn Wallace owns a cleaning supply store and has 55 employees.Lynn needs to hire an accounts services manager.She wants a simple but formal method for screening applicants that is neither costly nor highly time consuming.Which of the following would be most appropriate for Lynn?

Accepted Answer

A)  assessment center 
B)  situational judgment test 
C)  work sampling test 
D)  miniature job training 
E)  polygraph test 
A)  assessment center 
B)  situational judgment test 
C)  work sampling test 
D)  miniature job training 
E)  polygraph test

Question 20

In addition to offering employers courses in writing job descriptions and interviewing job candidates,the Small Business Administration also offers free job postings for small business owners looking for qualified applicants.

Accepted Answer

A) True 
 B)False

What is the primary reason that small firms use the Internet for employee training programs?

A(n)________ system provides a firm's managers and accountants with detailed information about short-term,daily activities,like accounts payables and order status.

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

With an intranet-based HRIS,employees can access the benefits home page and find information about their firm's medical and dental plans.

Jill Roberts owns a flower shop and employs 20 people.Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management.Which of the following would be most appropriate for Jill in this situation?

Human resource outsourcers handle a firm's HR functions on an administrative level,so the client firm's employees are not added to the HROs payroll.

All of the following are reasons that firms install human resource information systems EXCEPT ________.

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

Mark owns a small business that provides engineering consulting services.Mark is new to business ownership,and he has a list of questions he would like answered.Mark has logged on to the EEOC web site to search for answers.Which of Mark's questions is LEAST likely to be addressed on this web site?

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO. -Which of the following best supports the argument that David should use Assure Group?

Human resource management activities,such as training,appraisals,and hiring,are typically formal at small firms but informal at large firms.

In most small businesses,which of the following is the lowest priority for managers?

Human resource management in small firms is unlike HR management in large firms for all of the following reasons EXCEPT ________.

According to research,which of the following characteristics is associated with entrepreneurs?

The simplicity of SIMPLE IRAs makes them appropriate for small businesses with 100 or fewer employees.

Which of the following is a characteristic of a PEO?

Lynn Wallace owns a cleaning supply store and has 55 employees.Lynn needs to hire an accounts services manager.She wants a simple but formal method for screening applicants that is neither costly nor highly time consuming.Which of the following would be most appropriate for Lynn?

In addition to offering employers courses in writing job descriptions and interviewing job candidates,the Small Business Administration also offers free job postings for small business owners looking for qualified applicants.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters

Exam 18: Managing Human Resources in Entrepreneurial Firms

What is the primary reason that small firms use the Internet for employee training programs?

A(n)________ system provides a firm's managers and accountants with detailed information about short-term,daily activities,like accounts payables and order status.

Unlike large organizations,small businesses benefit from familiarity with employees and flexibility and informality in HR management.

Julie has a small accounting firm with only six employees,so she handles HR tasks manually.Julie recently hired a new employee.Which of the following forms will Julie most likely need on the worker's first day of employment?

With an intranet-based HRIS,employees can access the benefits home page and find information about their firm's medical and dental plans.

Jill Roberts owns a flower shop and employs 20 people.Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management.Which of the following would be most appropriate for Jill in this situation?

Human resource outsourcers handle a firm's HR functions on an administrative level,so the client firm's employees are not added to the HROs payroll.

All of the following are reasons that firms install human resource information systems EXCEPT ________.

All of the following are simple communication programs recommended to small businesses EXCEPT ________.

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.

Mark owns a small business that provides engineering consulting services.Mark is new to business ownership,and he has a list of questions he would like answered.Mark has logged on to the EEOC web site to search for answers.Which of Mark's questions is LEAST likely to be addressed on this web site?

David owns a small architecture firm with 75 employees.He wants to use a PEO to handle his firm's HR activities.David is in the process of investigating Assure Group,a PEO. -Which of the following best supports the argument that David should use Assure Group?

Human resource management activities,such as training,appraisals,and hiring,are typically formal at small firms but informal at large firms.

In most small businesses,which of the following is the lowest priority for managers?

Human resource management in small firms is unlike HR management in large firms for all of the following reasons EXCEPT ________.

According to research,which of the following characteristics is associated with entrepreneurs?

The simplicity of SIMPLE IRAs makes them appropriate for small businesses with 100 or fewer employees.

Which of the following is a characteristic of a PEO?

Lynn Wallace owns a cleaning supply store and has 55 employees.Lynn needs to hire an accounts services manager.She wants a simple but formal method for screening applicants that is neither costly nor highly time consuming.Which of the following would be most appropriate for Lynn?

In addition to offering employers courses in writing job descriptions and interviewing job candidates,the Small Business Administration also offers free job postings for small business owners looking for qualified applicants.

Introduction to Human Resource Management

Equal Opportunity and the Law

The Manager's Role in Strategic Human Resource Management

Job Analysis

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Coaching, Careers, and Talent Management

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics, Justice, and Fair Treatment in HR Management

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Filters