Exam 12: Network Management

A costing method that examines only the direct costs of operating the computers, omitting softer indirect costs such as "wasted" time is referred to as

_____________ helps ensure that critical problems get priority over less important ones.

_______ are network devices that record data on the messages they process as well as performing their "normal" message processing functions.

In some cases, one failure generates several dozen problem reports, which makes it difficult to pinpoint the true source of the problem quickly.This is referred to as an)

Desktop Management software requires managers to install software such as antivirus updates or application updates on client computers manually.

The term "firefighting" is used to describe a situation where network managers spend all of their time dealing with breakdowns and immediate problems and do not have time to plan and organize properly.

One common configuration activity is updating the software on the client computers in the network.

___________ that are negotiated with providers, such as common carriers, specify the exact type of performance and fault conditions that an organization will accept.

___________ ensures that the network is operating as efficiently as possible.

___________ provides information about configuration management of client computers on a network.

__________ policies attempt to allocate costs associated with a WAN or a mainframe to specific users.

What can be done to improve network performance?

Which of the following would not be included as part of the physical network parameter statistics monitored by a NMS?

Network management software is designed primarily to provide automated support for at least some of the network management functions.

_____ a special type of Internet service that works in the opposite direction.

Which of the following is not an important step in reducing network costs?

When a user problem cannot be solved by the help desk at the first level of resolution, the problem is ___________ to the second level of problem resolution.

___________ refers to managing and documenting the network's hardware and software configuration.

____________ are reports produced by numerous network software packages for recording fault information.

One of the least common configuration activities for a network manager is adding and deleting user accounts.