Question 1

Failure control requires developing a decentralized control philosophy for problem reporting.

Accepted Answer

A) True 
 B)False  False

Question 2

To ensure that critical problems get priority over less important ones, problem prioritizing is needed in a network.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following is not considered a key management task for running a network?

Accepted Answer

A) knowledge of frame relay 
B) planning 
C) organizing activities 
D) directing activities 
E) controlling activities 
A) knowledge of frame relay 
B) planning 
C) organizing activities 
D) directing activities 
E) controlling activities A

Question 4

Service level agreements specify the exact type of performance and fault conditions that an organization will accept from a common carrier or Internet service provider.

Accepted Answer

A) True 
 B)False

Question 5

Problems with user equipment as distinct from network equipment) usually stem from three major sources.Describe each of these problems.

Accepted Answer

The three major sources of problems with

Question 6

What can be done to manage the network traffic better?

Accepted Answer

Managing network traffic effectively is

Question 7

Which of the following is not a basic function of a network manager?

Accepted Answer

A) Web surfing to shop on eBay 
B) cost management 
C) performance and fault management 
D) configuration management 
E) end user support 
A) Web surfing to shop on eBay 
B) cost management 
C) performance and fault management 
D) configuration management 
E) end user support

Question 8

In-class training for end users should focus on

Accepted Answer

A) security exclusively 
B) all network topics 
C) 20% of the network functions that the user will use 80% of the time 
D) proper data entry 
E) the half of the applications that this particular uses most of the time 
A) security exclusively 
B) all network topics 
C) 20% of the network functions that the user will use 80% of the time 
D) proper data entry 
E) the half of the applications that this particular uses most of the time

Question 9

Which of the following is not one of the three major sources of a user's equipment problem that can be solved by network support?

Accepted Answer

A) use of the CD-ROM as a cup holder 
B) failed hardware device 
C) lack of user knowledge 
D) incompatibility between user software and network hardware and software 
E) none of the above is an appropriate answer 
A) use of the CD-ROM as a cup holder 
B) failed hardware device 
C) lack of user knowledge 
D) incompatibility between user software and network hardware and software 
E) none of the above is an appropriate answer

Question 10

__________ refers to preventing, detecting, and correcting faults in the network circuits, hardware, and software.

Accepted Answer

A) Fault management 
B) Fault tolerance 
C) Firefighting 
D) Performance management 
E) Troubleshooting 
A) Fault management 
B) Fault tolerance 
C) Firefighting 
D) Performance management 
E) Troubleshooting

Question 11

_____________ is the percentage of time the network is usable by users.

Accepted Answer

A) Retransmission rate 
B) Availability 
C) MTTDiagnose 
D) Downtime 
E) MTBF 
A) Retransmission rate 
B) Availability 
C) MTTDiagnose 
D) Downtime 
E) MTBF

Question 12

___________ allows the network manager to determine who is responsible for correcting any outstanding problems.

Accepted Answer

A) Load balancing 
B) MTBF 
C) Availability 
D) Reliability 
E) Problem tracking 
A) Load balancing 
B) MTBF 
C) Availability 
D) Reliability 
E) Problem tracking

Question 13

Network management is the process of operating, monitoring, and controlling the network to ensure it works as intended and provides value to its users.

Accepted Answer

A) True 
 B)False

Question 14

Mean Time Between Failures is a statistic that is used to track device reliability.

Accepted Answer

A) True 
 B)False

Question 15

If managers do not pay enough attention to planning and organizing the network, they are going to end up being proactive vs.reactive in solving network problems.

Accepted Answer

A) True 
 B)False

Question 16

Network management software is used by most large organization to monitor and control their networks.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is typically not a part of configuration documentation?

Accepted Answer

A) hardware documentation 
B) sales brochures for new hardware products being considered by the organization 
C) user profiles 
D) network software documentation 
E) software documentation 
A) hardware documentation 
B) sales brochures for new hardware products being considered by the organization 
C) user profiles 
D) network software documentation 
E) software documentation

Question 18

_____ is a criterion that keeps track of the number of hours or days of continuous operation before a component fails.

Accepted Answer

A) MTTDiagnose 
B) MTTRespond 
C) MTTRepair 
D) MTTFix 
E) MTBF 
A) MTTDiagnose 
B) MTTRespond 
C) MTTRepair 
D) MTTFix 
E) MTBF

Question 19

Why is desktop management important?

Accepted Answer

Desktop management is important for seve

Question 20

To help in negotiating site licenses for software, it is important to document which software packages are installed on each client.

Accepted Answer

A) True 
 B)False

Failure control requires developing a decentralized control philosophy for problem reporting.

To ensure that critical problems get priority over less important ones, problem prioritizing is needed in a network.

Which of the following is not considered a key management task for running a network?

Service level agreements specify the exact type of performance and fault conditions that an organization will accept from a common carrier or Internet service provider.

Problems with user equipment as distinct from network equipment) usually stem from three major sources.Describe each of these problems.

What can be done to manage the network traffic better?

Which of the following is not a basic function of a network manager?

In-class training for end users should focus on

Which of the following is not one of the three major sources of a user's equipment problem that can be solved by network support?

__________ refers to preventing, detecting, and correcting faults in the network circuits, hardware, and software.

_____________ is the percentage of time the network is usable by users.

___________ allows the network manager to determine who is responsible for correcting any outstanding problems.

Network management is the process of operating, monitoring, and controlling the network to ensure it works as intended and provides value to its users.

Mean Time Between Failures is a statistic that is used to track device reliability.

If managers do not pay enough attention to planning and organizing the network, they are going to end up being proactive vs.reactive in solving network problems.

Network management software is used by most large organization to monitor and control their networks.

Which of the following is typically not a part of configuration documentation?

_____ is a criterion that keeps track of the number of hours or days of continuous operation before a component fails.

Why is desktop management important?

To help in negotiating site licenses for software, it is important to document which software packages are installed on each client.

Introduction to Data Communications

Application Layer

Physical Layer

Data Link Layer

Network and Transport Layers

Network Design

Wired and Wireless Local Area Networks

Backbone Networks

Wide Area Networks

The Internet

Network Security

Filters

Exam 12: Network Management

Failure control requires developing a decentralized control philosophy for problem reporting.

To ensure that critical problems get priority over less important ones, problem prioritizing is needed in a network.

Which of the following is not considered a key management task for running a network?

Service level agreements specify the exact type of performance and fault conditions that an organization will accept from a common carrier or Internet service provider.

Problems with user equipment as distinct from network equipment) usually stem from three major sources.Describe each of these problems.

What can be done to manage the network traffic better?

Which of the following is not a basic function of a network manager?

In-class training for end users should focus on

Which of the following is not one of the three major sources of a user's equipment problem that can be solved by network support?

__________ refers to preventing, detecting, and correcting faults in the network circuits, hardware, and software.

_____________ is the percentage of time the network is usable by users.

___________ allows the network manager to determine who is responsible for correcting any outstanding problems.

Network management is the process of operating, monitoring, and controlling the network to ensure it works as intended and provides value to its users.

Mean Time Between Failures is a statistic that is used to track device reliability.

If managers do not pay enough attention to planning and organizing the network, they are going to end up being proactive vs.reactive in solving network problems.

Network management software is used by most large organization to monitor and control their networks.

Which of the following is typically not a part of configuration documentation?

_____ is a criterion that keeps track of the number of hours or days of continuous operation before a component fails.

Why is desktop management important?

To help in negotiating site licenses for software, it is important to document which software packages are installed on each client.

Introduction to Data Communications

Application Layer

Physical Layer

Data Link Layer

Network and Transport Layers

Network Design

Wired and Wireless Local Area Networks

Backbone Networks

Wide Area Networks

The Internet

Network Security

Filters