Question 1

What is the estimated growth rate for information systems managers' jobs through 2020?

Accepted Answer

A)  -10% 
B)  -1% 
C)  15% 
D)  5% 
E)  45% 
A)  -10% 
B)  -1% 
C)  15% 
D)  5% 
E)  45%

Question 2

Information systems consist of all the hardware and software that a firm needs to use in order to achieve its business objectives.

Accepted Answer

A) True 
 B)False

Question 3

As a result of new public laws, accountants are beginning to perform more technical duties, such as auditing systems and networks.

Accepted Answer

A) True 
 B)False

Question 4

________ consists of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

Accepted Answer

A)  Software 
B)  Programming 
C)  Enterprise applications 
D)  Business intelligence 
E)  Data management technology 
A)  Software 
B)  Programming 
C)  Enterprise applications 
D)  Business intelligence 
E)  Data management technology

Question 5

A firm that must invest in a new information system in order to comply with federal legislation is investing to achieve which of the following business objectives?

Accepted Answer

A)  Customer intimacy 
B)  Operational excellence 
C)  New products. 
D)  Improved decision making 
E)  Survival 
A)  Customer intimacy 
B)  Operational excellence 
C)  New products. 
D)  Improved decision making 
E)  Survival

Question 6

The department chain you work for has had numerous complaints about slow customer service. Your colleague, a sales manager, informs you that this happened at a previous store she worked for, and it was cleared up by hiring more sales representatives. Should you take her advice? Why or why not? What techniques can you use in evaluating the problem?

Accepted Answer

The advice should not be taken, as it is

Question 7

Output:

Accepted Answer

A)  is feedback that has been processed to create meaningful information. 
B)  is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C)  transfers raw data to the people who will use it or to the activities for which it will be used. 
D)  transfers processed information to the people who will use it or to the activities for which it will be used. 
E)  is a stream of raw facts representing events occurring in organizations or the physical environment. 
A)  is feedback that has been processed to create meaningful information. 
B)  is information that is returned to appropriate members of the organization to help them evaluate the input stage. 
C)  transfers raw data to the people who will use it or to the activities for which it will be used. 
D)  transfers processed information to the people who will use it or to the activities for which it will be used. 
E)  is a stream of raw facts representing events occurring in organizations or the physical environment.

Question 8

Describe the people dimension of information systems and give an example. Is this dimension as vital as the technology dimension when considering a technology-based solution to a business problem?

Accepted Answer

The people dimension describes all of th

Question 9

Converting raw data into a more meaningful form is called:

Accepted Answer

A)  capturing. 
B)  processing. 
C)  organizing. 
D)  feedback. 
E)  inputting. 
A)  capturing. 
B)  processing. 
C)  organizing. 
D)  feedback. 
E)  inputting.

Question 10

People, organizations, and information technology are all dimensions of information systems.

Accepted Answer

A) True 
 B)False

Question 11

The owners of Speed-EZ, a new bike messenger service, are concerned about how they will manage their messengers once the messengers have left the office. This is a business problem that falls into the:

Accepted Answer

A)  management dimension. 
B)  people dimension. 
C)  organizational dimension. 
D)  technology dimension. 
E)  cultural dimension. 
A)  management dimension. 
B)  people dimension. 
C)  organizational dimension. 
D)  technology dimension. 
E)  cultural dimension.

Question 12

Flapjack Flats, a new pancake chain, is having difficulty finding pancake chefs. This is a business problem that falls into the:

Accepted Answer

A)  management dimension. 
B)  people dimension. 
C)  organizational dimension. 
D)  technical dimension. 
E)  cultural dimension. 
A)  management dimension. 
B)  people dimension. 
C)  organizational dimension. 
D)  technical dimension. 
E)  cultural dimension.

Question 13

Which of the following statements is not true?

Accepted Answer

A)  The most common and successful offshore outsourcing projects involve production programming and system maintenance programming work, along with call center work. 
B)  Inflation in Indian wages for technology work is leading to a counter movement of some IT jobs back to the United States. 
C)  The fear that offshore outsourcing will reduce demand for new information system hires in the United States is mitigated by the fact that reduced IT expenditures results in increased IT investments and the creation of domestic jobs. 
D)  The impact of domestic IT outsourcing has been very disruptive to some regional areas of the United States. 
E)  Management and organizational tasks required in systems development usually are not outsourced. 
A)  The most common and successful offshore outsourcing projects involve production programming and system maintenance programming work, along with call center work. 
B)  Inflation in Indian wages for technology work is leading to a counter movement of some IT jobs back to the United States. 
C)  The fear that offshore outsourcing will reduce demand for new information system hires in the United States is mitigated by the fact that reduced IT expenditures results in increased IT investments and the creation of domestic jobs. 
D)  The impact of domestic IT outsourcing has been very disruptive to some regional areas of the United States. 
E)  Management and organizational tasks required in systems development usually are not outsourced.

Question 14

Journalist Thomas Friedman's description of the world as "flat" refers to:

Accepted Answer

A)  the flattening of economic and cultural advantages of developed countries. 
B)  the use of the Internet and technology for instantaneous communication. 
C)  the reduction in travel times and the ubiquity of global exchange and travel. 
D)  the growth of globalization. 
E)  the increased use of global currencies. 
A)  the flattening of economic and cultural advantages of developed countries. 
B)  the use of the Internet and technology for instantaneous communication. 
C)  the reduction in travel times and the ubiquity of global exchange and travel. 
D)  the growth of globalization. 
E)  the increased use of global currencies.

Question 15

________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

Accepted Answer

A)  FTP 
B)  Email 
C)  The World Wide Web 
D)  HTML 
E)  An extranet 
A)  FTP 
B)  Email 
C)  The World Wide Web 
D)  HTML 
E)  An extranet

Question 16

Inadequate database capacity is an example of the ________ dimension of business problems.

Accepted Answer

A)  technology 
B)  organizational 
C)  people 
D)  management 
E)  cultural 
A)  technology 
B)  organizational 
C)  people 
D)  management 
E)  cultural

Question 17

Intranets are private corporate networks extended to authorized users outside the organization.

Accepted Answer

A) True 
 B)False

Question 18

As discussed in the chapter opening case, the San Francisco Giants are taking advantage of wireless technology to do which of the following?

Accepted Answer

A)  Improve decision making 
B)  Achieve operational excellence 
C)  Implement dynamic ticket pricing 
D)  Perform data analysis 
E)  Enhance fan experience 
A)  Improve decision making 
B)  Achieve operational excellence 
C)  Implement dynamic ticket pricing 
D)  Perform data analysis 
E)  Enhance fan experience

Question 19

Developing a new product, fulfilling an order, and hiring a new employee are all examples of business processes.

Accepted Answer

A) True 
 B)False

Question 20

Poor business processes are an example of the ________ dimension of business problems.

Accepted Answer

A)  management 
B)  organizational 
C)  people 
D)  infrastructure 
E)  cultural 
A)  management 
B)  organizational 
C)  people 
D)  infrastructure 
E)  cultural

What is the estimated growth rate for information systems managers' jobs through 2020?

Information systems consist of all the hardware and software that a firm needs to use in order to achieve its business objectives.

As a result of new public laws, accountants are beginning to perform more technical duties, such as auditing systems and networks.

________ consists of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

A firm that must invest in a new information system in order to comply with federal legislation is investing to achieve which of the following business objectives?

Output:

Describe the people dimension of information systems and give an example. Is this dimension as vital as the technology dimension when considering a technology-based solution to a business problem?

Converting raw data into a more meaningful form is called:

People, organizations, and information technology are all dimensions of information systems.

The owners of Speed-EZ, a new bike messenger service, are concerned about how they will manage their messengers once the messengers have left the office. This is a business problem that falls into the:

Flapjack Flats, a new pancake chain, is having difficulty finding pancake chefs. This is a business problem that falls into the:

Which of the following statements is not true?

Journalist Thomas Friedman's description of the world as "flat" refers to:

________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

Inadequate database capacity is an example of the ________ dimension of business problems.

Intranets are private corporate networks extended to authorized users outside the organization.

As discussed in the chapter opening case, the San Francisco Giants are taking advantage of wireless technology to do which of the following?

Developing a new product, fulfilling an order, and hiring a new employee are all examples of business processes.

Poor business processes are an example of the ________ dimension of business problems.

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Filters

Exam 1: Business Information Systems in Your Career

What is the estimated growth rate for information systems managers' jobs through 2020?

Information systems consist of all the hardware and software that a firm needs to use in order to achieve its business objectives.

As a result of new public laws, accountants are beginning to perform more technical duties, such as auditing systems and networks.

________ consists of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

A firm that must invest in a new information system in order to comply with federal legislation is investing to achieve which of the following business objectives?

Output:

Describe the people dimension of information systems and give an example. Is this dimension as vital as the technology dimension when considering a technology-based solution to a business problem?

Converting raw data into a more meaningful form is called:

People, organizations, and information technology are all dimensions of information systems.

The owners of Speed-EZ, a new bike messenger service, are concerned about how they will manage their messengers once the messengers have left the office. This is a business problem that falls into the:

Flapjack Flats, a new pancake chain, is having difficulty finding pancake chefs. This is a business problem that falls into the:

Which of the following statements is not true?

Journalist Thomas Friedman's description of the world as "flat" refers to:

________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

Inadequate database capacity is an example of the ________ dimension of business problems.

Intranets are private corporate networks extended to authorized users outside the organization.

As discussed in the chapter opening case, the San Francisco Giants are taking advantage of wireless technology to do which of the following?

Developing a new product, fulfilling an order, and hiring a new employee are all examples of business processes.

Poor business processes are an example of the ________ dimension of business problems.

Global E-Business and Collaboration

Achieving Competitive Advantage With Information Systems

Ethical and Social Issues in Information Systems

It Infrastructure: Hardware and Software

Foundations of Business Intelligence: Databases and

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy:

E-Commerce: Digital Markets, Digital Goods

Improving Decision Making and Managing Knowledge

Building Information Systems and Managing Projects

Filters