Question 1

Which of the following messages is most direct?

Accepted Answer

A)  I'd like to go to the movies. Do you want to go? 
B)  I'm so bored; I have nothing to do tonight. 
C)  Do you feel like eating pizza tonight? 
D)  You wouldn't want to go bowling, would you? 
A)  I'd like to go to the movies. Do you want to go? 
B)  I'm so bored; I have nothing to do tonight. 
C)  Do you feel like eating pizza tonight? 
D)  You wouldn't want to go bowling, would you?

Question 2

When praising someone, it is important to avoid "I statements."

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an example of ageism?

Accepted Answer

A)  using words such as "old fogey" and "little old lady" 
B)  oversimplying your language when talking to an older person 
C)  avoiding direct eye contact with older people 
D)  all of the above are examples 
A)  using words such as "old fogey" and "little old lady" 
B)  oversimplying your language when talking to an older person 
C)  avoiding direct eye contact with older people 
D)  all of the above are examples

Question 4

Which of the following is NOT an example of metacommunication?

Accepted Answer

A)  Adding a smiley at the end of a text message. 
B)  Saying, "We need to talk about how we've been arguing so much lately." 
C)  Winking to show you aren't really serious when you say something that sounds serious. 
D)  Asking questions to show you are listening to the other person. 
A)  Adding a smiley at the end of a text message. 
B)  Saying, "We need to talk about how we've been arguing so much lately." 
C)  Winking to show you aren't really serious when you say something that sounds serious. 
D)  Asking questions to show you are listening to the other person.

Question 5

"Policeman" and "fireman" are words that demonstrate

Accepted Answer

A)  allness. 
B)  ethnocentrism. 
C)  polarization. 
D)  sexist language. 
A)  allness. 
B)  ethnocentrism. 
C)  polarization. 
D)  sexist language.

Question 6

If we assume that we know everything there is to know about something or someone, we fall into the pattern of misevaluation called allness.

Accepted Answer

A) True 
 B)False

Question 7

In expressing praise, keep all the following in mind EXCEPT

Accepted Answer

A)  use I-messages. 
B)  use abstract terms. 
C)  take culture into consideration. 
D)  name the behavior you're praising. 
A)  use I-messages. 
B)  use abstract terms. 
C)  take culture into consideration. 
D)  name the behavior you're praising.

Question 8

Liars tend to have a higher vocal pitch and greater pupil dilation.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is FALSE?

Accepted Answer

A)  "Gay" is the preferred term to refer to a man who has an affectional preference for another man. 
B)  "Lesbian" is the preferred term for a woman who has an affectional preference for another woman. 
C)  "Lesbian woman" is redundant. 
D)  The term "sexual preference" is preferable to "sexual orientation." 
A)  "Gay" is the preferred term to refer to a man who has an affectional preference for another man. 
B)  "Lesbian" is the preferred term for a woman who has an affectional preference for another woman. 
C)  "Lesbian woman" is redundant. 
D)  The term "sexual preference" is preferable to "sexual orientation."

Question 10

Which of the following is NOT true about politeness?

Accepted Answer

A)  Politeness is a desirable trait across most cultures. 
B)  Cultures are similar in how they define politeness. 
C)  There are large gender differences in the expression of politeness. 
D)  Professional training influences politeness. 
A)  Politeness is a desirable trait across most cultures. 
B)  Cultures are similar in how they define politeness. 
C)  There are large gender differences in the expression of politeness. 
D)  Professional training influences politeness.

Question 11

How can sexist language be avoided in conversation and in writing? Give two specific examples.

Accepted Answer

Sexist language can be avoided in conver

Question 12

Meanings are in words and gestures.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is TRUE?

Accepted Answer

A)  "Lady" is positively evaluated by many because it connotes the stereotype of the prim and proper woman. 
B)  Ma'am is understood as a term of respect regardless of culture. 
C)  "Elder" or "senior citizen" is preferred to "older person." 
D)  "Hispanic" refers to anyone who identifies as belonging to a Spanish-speaking culture. 
A)  "Lady" is positively evaluated by many because it connotes the stereotype of the prim and proper woman. 
B)  Ma'am is understood as a term of respect regardless of culture. 
C)  "Elder" or "senior citizen" is preferred to "older person." 
D)  "Hispanic" refers to anyone who identifies as belonging to a Spanish-speaking culture.

Question 14

Which of the following is NOT true about criticism and praise?

Accepted Answer

A)  Phrase criticism more ambiguously; it will hurt less. 
B)  Use "I messages" to own your thoughts and feelings. 
C)  Try to state criticism positively, if at all possible. 
D)  Take culture into consideration when criticizing. 
A)  Phrase criticism more ambiguously; it will hurt less. 
B)  Use "I messages" to own your thoughts and feelings. 
C)  Try to state criticism positively, if at all possible. 
D)  Take culture into consideration when criticizing.

Question 15

All of the following are examples of disconfirming terms EXCEPT

Accepted Answer

A)  "firefighter." 
B)  "little old man." 
C)  "woman doctor." 
D)  "male nurse." 
A)  "firefighter." 
B)  "little old man." 
C)  "woman doctor." 
D)  "male nurse."

Question 16

Cultural identifiers are static and well understood by all; you can use them without fear of offending anyone.

Accepted Answer

A) True 
 B)False

Question 17

Each of us wants to be viewed positively. This is known as maintaining ____________

Accepted Answer

A)  negative face. 
B)  positive face. 
C)  politeness. 
D)  self-enhancement. 
A)  negative face. 
B)  positive face. 
C)  politeness. 
D)  self-enhancement.

Question 18

_____________________ is a verbal or mental subscript that identifies each individual in a group as an individual, even though all members of the group may be covered by the same label.

Accepted Answer

A)  Allness 
B)  Index 
C)  Et cetera 
D)  Dating 
A)  Allness 
B)  Index 
C)  Et cetera 
D)  Dating

Question 19

Which of the following is an example of polarization?

Accepted Answer

A)  "This room is either burning up or freezing each day when we arrive." 
B)  "Which of the amendments are you voting for?" 
C)  "The patient's temperature was rising and falling dramatically." 
D)  "This class is wonderful." 
A)  "This room is either burning up or freezing each day when we arrive." 
B)  "Which of the amendments are you voting for?" 
C)  "The patient's temperature was rising and falling dramatically." 
D)  "This class is wonderful."

Question 20

At the campus learning center, Pat helped a student substitute for the following words in a paper: "lady," "sexual preference," "nonwhite," "Chicano," "Orientals," "senior citizen," and "Jews." What words might Pat have suggested?

Accepted Answer

Examples of appropriate substi

Which of the following messages is most direct?

When praising someone, it is important to avoid "I statements."

Which of the following is an example of ageism?

Which of the following is NOT an example of metacommunication?

"Policeman" and "fireman" are words that demonstrate

If we assume that we know everything there is to know about something or someone, we fall into the pattern of misevaluation called allness.

In expressing praise, keep all the following in mind EXCEPT

Liars tend to have a higher vocal pitch and greater pupil dilation.

Which of the following is FALSE?

Which of the following is NOT true about politeness?

How can sexist language be avoided in conversation and in writing? Give two specific examples.

Meanings are in words and gestures.

Which of the following is TRUE?

Which of the following is NOT true about criticism and praise?

All of the following are examples of disconfirming terms EXCEPT

Cultural identifiers are static and well understood by all; you can use them without fear of offending anyone.

Each of us wants to be viewed positively. This is known as maintaining ____________

_____________________ is a verbal or mental subscript that identifies each individual in a group as an individual, even though all members of the group may be covered by the same label.

Which of the following is an example of polarization?

At the campus learning center, Pat helped a student substitute for the following words in a paper: "lady," "sexual preference," "nonwhite," "Chicano," "Orientals," "senior citizen," and "Jews." What words might Pat have suggested?

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Listening in Interpersonal Communication

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters

Exam 5: Verbal Messages

Which of the following messages is most direct?

When praising someone, it is important to avoid "I statements."

Which of the following is an example of ageism?

Which of the following is NOT an example of metacommunication?

"Policeman" and "fireman" are words that demonstrate

If we assume that we know everything there is to know about something or someone, we fall into the pattern of misevaluation called allness.

In expressing praise, keep all the following in mind EXCEPT

Liars tend to have a higher vocal pitch and greater pupil dilation.

Which of the following is FALSE?

Which of the following is NOT true about politeness?

How can sexist language be avoided in conversation and in writing? Give two specific examples.

Meanings are in words and gestures.

Which of the following is TRUE?

Which of the following is NOT true about criticism and praise?

All of the following are examples of disconfirming terms EXCEPT

Cultural identifiers are static and well understood by all; you can use them without fear of offending anyone.

Each of us wants to be viewed positively. This is known as maintaining ____________

_____________________ is a verbal or mental subscript that identifies each individual in a group as an individual, even though all members of the group may be covered by the same label.

Which of the following is an example of polarization?

At the campus learning center, Pat helped a student substitute for the following words in a paper: "lady," "sexual preference," "nonwhite," "Chicano," "Orientals," "senior citizen," and "Jews." What words might Pat have suggested?

Foundations of Interpersonal Communication

Culture and Interpersonal Communication

Perception and the Self in Interpersonal Communication

Listening in Interpersonal Communication

Nonverbal Messages

Emotional Messages

Conversational Messages

Interpersonal Relationship Stages, Theories and Communication

Interpersonal Relationship Types

Interpersonal Conflict and Conflict Management

Interpersonal Power and Influence

Filters