Exam 7: Business Markets and Business Buyer Behaviour

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Straight rebuy is a business buying situation in which the buyer routinely reorders something without any modifications.

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Buying centre participants with the highest rank always have the most influence.

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It is rare that noneconomic factors play a role in government buying.

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Provide a brief explanation of the major influences on business buyers.

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In the generally accepted stages of the business buying process,the step following product specification is ________.

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A supplier will most likely focus on maintaining product and service quality in the __________ type of buying situation.

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Business buyers usually face more complex buying decisions than do consumer buyers.

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A trucking company is considering purchasing new trucks that are powered by ethanol instead of diesel fuel.In terms of the buying centre,the truck drivers who must make sure that the trucks do not run out of fuel are the ________.

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Which of the following accurately describes a cultural difference international marketers should be aware of?

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E-procurement shaves transaction costs and results in more efficient purchasing for both buyers and suppliers,and it also reduces the time between order and delivery.

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Why is demand in the business market mostly inelastic?

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A small percentage increase in consumer demand can cause large increases in business demand.

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Why would it be a mistake for a marketer to assume that the major influences on business purchases are economic?

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Why is it difficult to assess interpersonal factors that influence the business buying process?

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Which of the following would allow a company to create direct procurement accounts with suppliers such as Dell or Office Depot through which company buyers can purchase equipment,materials,and supplies directly?

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Total government spending is determined by ________ rather than by any ________ to develop this market.

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The ______________ factors influencing a buying centre are often the most difficult factors for marketers to assess.

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When conducting a performance review,the seller monitors different factors than those monitored by the buyer to make sure that the seller is giving the expected satisfaction.

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According to the text,the majority of large companies sell to ________ as a part of their normal operations.

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In what type of buying situation would a seller most likely send only a catalogue to the buyer during the proposal solicitation stage of the business buying process?

(Multiple Choice)
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