Exam 13: Leadership

Which of the following did Fiedler develop to measure a leader's style?

A __________ leader is an enthusiastic, self-confident individual whose personality and actions influence people to behave in certain ways.

Refer to the scenario below to answer the following questions. Path-Goal Leadership (Scenario) Harry knows that there are many different models of leadership. He wants to become more effective at his job, and also to assist his first-line managers in becoming more effective leaders. As he thinks about his first-line managers, he realizes that they each demonstrate a different leadership style. Jenna lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished. Jack, on the other hand, always solicits information and suggestions from his employees before making a decision. Then there is Kate, who demands a lot from her employees. She sets challenging goals and expects all of her workers to try their best to achieve them. Finally, there is Frank, who is very friendly and shows constant concern for his employees and their welfare. Harry decides to use House's path-goal theory to further analyze his situation. -According to the predictions from the path-goal theory, Jack's leadership style will be the preferred leader behaviour in which of the following situations?

Jack always consults with his employees and uses their suggestions before making a decision. According to path-goal theory, he is demonstrating which type of leadership style?

Refer to the scenario below to answer the following questions. The Team Leader (Scenario) Carl has been a team leader at Triad Corporation for three years. To effectively lead his team, he spends a lot time performing various roles. This morning he spent two hours in budget sessions with Finance, and another hour meeting with the vendor of an important production component. His team had discovered a problem with the component yesterday, and he knows how critical it is to the quality of the finished product. On a typical day, Carl will spend about three hours contending with influences from groups both inside and outside the company. This afternoon he is scheduled to meet with his work team for two hours to consider the vendor's solution offered at this morning's meeting. Later in the afternoon, he will be mediating a dispute between three team members who are arguing about overtime assignments. He recently learned the technique of letting the parties involved in the dispute come up with their own solution. The rest of the time, Carl visits employees at their work area as he walks to or from meetings, or he goes out to the floor to simply chat about the day and offer support to encourage continued high work performance. -This afternoon when Carl meets with his team to consider the vendor's solution to the problem they discovered yesterday, he will be performing which of the following roles?

Refer to the scenario below to answer the following questions. The Team Leader (Scenario) Carl has been a team leader at Triad Corporation for three years. To effectively lead his team, he spends a lot time performing various roles. This morning he spent two hours in budget sessions with Finance, and another hour meeting with the vendor of an important production component. His team had discovered a problem with the component yesterday, and he knows how critical it is to the quality of the finished product. On a typical day, Carl will spend about three hours contending with influences from groups both inside and outside the company. This afternoon he is scheduled to meet with his work team for two hours to consider the vendor's solution offered at this morning's meeting. Later in the afternoon, he will be mediating a dispute between three team members who are arguing about overtime assignments. He recently learned the technique of letting the parties involved in the dispute come up with their own solution. The rest of the time, Carl visits employees at their work area as he walks to or from meetings, or he goes out to the floor to simply chat about the day and offer support to encourage continued high work performance. -In leading his employees, Carl tries to ensure that they are involved in decision making and he encourages them to participate in deciding their work methods and goals. According to the University of Iowa Studies, Carl uses a(n) __________ leadership style.

Behavioural theories show that effective leaders behave in very different ways even when working for the same organization.

Of the five dimensions that make up the concept of trust, loyalty seems to be the most critical when someone assesses another's trustworthiness.

Charismatic leadership may be appropriate when the environment involves a high degree of _____________.

Refer to the scenario below to answer the following questions. Jack and Jill (Scenario) Jack Jones and Jill Smith are both managers at a large medical supply firm. Jack emphasizes to his subordinates that the work must be done, regardless of circumstances, and encourages them to meet their sales quotas. He is generally liked, but some employees complain that he is too focused on sales quotas and resent his rather heavy-handed approach. Jill has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families. -Which of the following statements about the leadership styles of Jack and Jill is supported by Fiedler's contingency model?

Refer to the scenario below to answer the following questions. Leading Change (Scenario) Robert is vice-president of human resources at Dynamic Corporation. The company's president, Bill Fence, is retiring soon, and the board of directors has asked Robert to begin the search for a new president. Robert must carefully consider the skills and qualities that will be required to lead the company into the future. The past five years have been a period of relative stability for the industry, and Bill has done a good job of clarifying roles and guiding the organization toward established goals. Now, however,, the business environment is changing, and Robert knows that the next president will need to possess different qualities to effectively lead the company in the turbulent years to come. Robert reviews the various approaches to leadership in times of change. -One approach that Robert considers is __________ leadership, where the leaders have a profound effect on followers and inspire them to transcend their own self-interests for the good of the organization.

Fiedler's contingency model proposes that effective leadership depends on the ability and willingness of the subordinates.

According to Hersey and Blanchard, which leadership style is best if a follower is both unable and unwilling to do a job (R1)?

Highly effective leaders are sociable and assertive.

Susan Bones is the sales manager at the Toronto office of Alpha Inc. She has a reputation of being fair, helpful, and understanding. Laura, one of her subordinates, recalled how Susan had even helped her overcome a personal crisis. Which of the following dimensions of leadership is Susan displaying here?

Refer to the scenario below to answer the following questions. Path-Goal Leadership (Scenario) Harry knows that there are many different models of leadership. He wants to become more effective at his job, and also to assist his first-line managers in becoming more effective leaders. As he thinks about his first-line managers, he realizes that they each demonstrate a different leadership style. Jenna lets her employees know exactly what is expected of them and gives specific guidelines on how tasks are to be accomplished. Jack, on the other hand, always solicits information and suggestions from his employees before making a decision. Then there is Kate, who demands a lot from her employees. She sets challenging goals and expects all of her workers to try their best to achieve them. Finally, there is Frank, who is very friendly and shows constant concern for his employees and their welfare. Harry decides to use House's path-goal theory to further analyze his situation. -According to the path-goal theory, Jenna is a(n) __________ leader.

Fiedler assumed an individual will change his or her leadership style to fit the situation.

Kazuko has just discovered that her subordinates do not like the sales reward program that the company implemented last month. According to path-goal theory, which preferred leader behaviour should Kazuko use to improve the satisfaction and performance of her workers?

The leader-member exchange (LMX) theory states that leaders __________.

It is possible that in some situations employees who are empowered are more likely to get sick than other employees.