Exam 13: Leadership

The conclusions of the University of Michigan studies indicated that production-oriented leaders were most effective overall.

The managerial grid developed by Blake and Mouton uses which two behavioural dimensions?

Fiedler defined __________ as the degree to which job assignments were formalized and procedurized.

describe the eight traits associated with leadership.

Alex Johnson was classified as an achievement oriented leader by his team. Which of the following would describe Johnson's leadership style best?

According to the path-goal theory, which leader behaviour is preferred when the follower lacks self-confidence?

Refer to the scenario below to answer the following questions. Jack and Jill (Scenario) Jack Jones and Jill Smith are both managers at a large medical supply firm. Jack emphasizes to his subordinates that the work must be done, regardless of circumstances, and encourages them to meet their sales quotas. He is generally liked, but some employees complain that he is too focused on sales quotas and resent his rather heavy-handed approach. Jill has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families. -According to Fiedler's contingency model, Jack is __________ -oriented.

Visionary leaders are able to create an attractive vision of the future that _____________.

According to the University of Iowa studies, the __________ style of leadership describes a leader who tends to involve employees in decision making, delegate authority, encourage participation in deciding work methods and goals, and use feedback as an opportunity for coaching employees.

One reason why organizations are increasingly empowering employees is that this demonstrates clearly the ethical leadership of the executives.

Refer to the scenario below to answer the following questions. Sources of Leader Power (Scenario) Rachel is confused. As the new department manager, she had hoped that everyone would acknowledge her authority and respect her decisions. However, she has noticed that some of her employees seem to have nearly as much power as she does. For example, everyone seems to go to Helen whenever they have a question about the computer system. Helen helped with the design and implementation of the system, and employees find that she can usually correct problems faster than the system support staff. Then there is a sales representative named Joe who has a remarkable amount of charm and charisma. He is liked and admired by everyone, and seems to have a power based simply upon ''being himself.'' Then there is Jill, her secretary, who also seems to have a lot of power. All employees have to record timecards, and it is Jill's responsibility to turn in the timecards every week. Occasionally, Rachel has seen Jill override the time clock to record an employee in earlier than they actually arrived or out later than they actually left. When Rachel questioned her about it, Jill just laughed and said it had been a common practice for years. Since the company did not pay overtime, she was merely adjusting the time cards to informally compensate those who put in extra time. Although Rachel was skeptical about this practice, Jill insisted that it was all right because the timecards always averaged out. As Rachel considered these and other events in her department, she began to wonder if she had any power at all! -Helen possesses __________ power.

Legitimate power is achieved as a result of subordinate admiration of the leader thus legitimizing his/her authority.

According to Hersey and Blanchard, which leader style should be used at the highest level of follower readiness?

In the leader-member exchange (LMX) theory, the leader chooses in- or out-group members, but the follower's _____________ drive(s) the decision.

According to Hersey and Blanchard, which leader style should be used at the lowest level of follower readiness?

Refer to the scenario below to answer the following questions. Hersey and Blanchard's Situational Leadership Theory(Scenario) Eric is trying to find the right leadership approach to use on his diverse group of employees. The workers vary widely in age, experience, and enthusiasm. Some employees need a lot of direction, while others do not. Yesterday, Eric accidentally upset one of the older and more experienced workers, Hazel, by trying to offer too much help. Hazel is a very capable and willing employee, and after 20 years with the company, she probably knew the job a lot better than Eric did. But he was only trying to be helpful, and he was also trying to compensate for the day before when he had not offered enough help to another worker, Joe. As a new employee, Joe had very little experience and needed a lot of specific information about his work duties. Other employees were more like Hank, who was able to do his job and liked to share in decision making. In his interactions with Hank, Eric focused more on communication and facilitation. After some consideration, Eric has chosen to apply Hersey and Blanchard's situational leadership theory. -Where leading Hazel is concerned, Eric will probably __________.

Hersey and Blanchard's situational leadership theory focuses on ________.

Yvette's production team are bored because their assembly line jobs lack challenge. According to the path-goal theory, which preferred leader behaviour should Yvette use to encourage her subordinates to put more effort into their work?

According to our textbook, research shows that charisma can be _________.

According to the path-goal theory, employee performance and leadership style are likely to be positively related when ________.