Question 1

The majority of studies have found that professional recruiting organizations generally produce the best candidates.

Accepted Answer

A) True 
 B)False

Question 2

The first activity in the human resource management process is recruitment.

Accepted Answer

A) True 
 B)False

Question 3

If human resource planning shows a surplus of employees, management may want to reduce the organization's workforce through __________.

Accepted Answer

A)  job redesign 
B)  decruitment 
C)  selection 
D)  job rotation 
E)  employee referrals 
A)  job redesign 
B)  decruitment 
C)  selection 
D)  job rotation 
E)  employee referrals

Question 4

High-performance work practices are those that lead to high individual and high organizational performance.

Accepted Answer

A) True 
 B)False

Question 5

explain what "decruitment" is and describe the various decruitment options.

Accepted Answer

Decruitment is the process by which an o

Question 6

A job description states the minimum qualifications that a person must possess to perform a given job successfully.

Accepted Answer

A) True 
 B)False

Question 7

People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as ________.

Accepted Answer

A)  regular hours 
B)  company-sponsored family picnics 
C)  on-site child care 
D)  gym facilities 
E)  flex-time schedules 
A)  regular hours 
B)  company-sponsored family picnics 
C)  on-site child care 
D)  gym facilities 
E)  flex-time schedules

Question 8

Refer to the scenario below to answer the following questions.
Human Resources Selection (Scenario)
Denise has been asked by her boss, Stephen, the vice-president of human resources, to review the selection methods their firm has been using and to recommend improvements for future recruiting. It seems that recent hires have not been working out, and this has caused friction between the human resources department and the front-line managers who have to utilize the talent sent to them. In addition, there was currently a need to hire some top executives in the company, and due to the responsibility these positions carry, Stephen wanted to ensure they selected the best possible candidates.
-A job analysis reveals that the front-line employees are performing routine work. Denise recommends __________ as a selection device because they are the most valid predictor for this type of work.

Accepted Answer

A)  work samples 
B)  written tests 
C)  situational interviews 
D)  intelligence tests 
E)  assessment centres 
A)  work samples 
B)  written tests 
C)  situational interviews 
D)  intelligence tests 
E)  assessment centres

Question 9

The process by which managers ensure that they have the right number and kinds of capable people in the right places and at the right times is known as ________.

Accepted Answer

A)  recruitment 
B)  performance management 
C)  job specification 
D)  human resource planning 
E)  job appraisal 
A)  recruitment 
B)  performance management 
C)  job specification 
D)  human resource planning 
E)  job appraisal

Question 10

Job descriptions focus on the job, while job specifications focus on the person.

Accepted Answer

A) True 
 B)False

Question 11

Refer to the scenario below to answer the following questions.
Human Resource Planning (Scenario)
Steven is hired to manage the human resources department of a local manufacturing company. Unfortunately, the company has a reputation among workers of being the firm "where you work until you find your next job." Employee turnover is high and morale is low. Steven is determined to change the situation by turning the organization's human resources into a competitive advantage and a source of pride for the firm.
-As one of his first tasks, Steven's boss asks him to develop a database of the education, special capabilities, and specialized skills of all the employees. This is known as a __________.

Accepted Answer

A)  human resource plan 
B)  human resource inventory 
C)  division of labour 
D)  job analysis 
E)  job specification 
A)  human resource plan 
B)  human resource inventory 
C)  division of labour 
D)  job analysis 
E)  job specification

Question 12

Which of the following is an accurate statement about selection criteria validity?

Accepted Answer

A)  The burden of criteria support is on the applicant. 
B)  Validity is when there is an expected relationship between the selection device and job performance criteria. 
C)  The law is currently unclear about the use of invalid selection devices. 
D)  A valid selection device would show a positive relationship between the predictor and criterion. 
E)  A valid selection device would measure the same thing consistently. 
A)  The burden of criteria support is on the applicant. 
B)  Validity is when there is an expected relationship between the selection device and job performance criteria. 
C)  The law is currently unclear about the use of invalid selection devices. 
D)  A valid selection device would show a positive relationship between the predictor and criterion. 
E)  A valid selection device would measure the same thing consistently.

Question 13

global economic downturn has profound implications for human resources management in organizations.

Accepted Answer

A) True 
 B)False

Question 14

Terri has taken a skills inventory assessment test six different times and has received six differing evaluations of where her job strengths are greatest. This test has low __________.

Accepted Answer

A)  acceptability 
B)  probability 
C)  validity 
D)  accessibility 
E)  reliability 
A)  acceptability 
B)  probability 
C)  validity 
D)  accessibility 
E)  reliability

Question 15

Which of the following is a type of specific training provided by organizations?

Accepted Answer

A)  management skills 
B)  team building skills 
C)  supervisory skills 
D)  communication skills 
E)  sales skills 
A)  management skills 
B)  team building skills 
C)  supervisory skills 
D)  communication skills 
E)  sales skills

Question 16

To use a physical exam as a selection device, a company must __________.

Accepted Answer

A)  be sure the physical requirements are valid and that they do not discriminate 
B)  have an insurance carrier that requires the testing 
C)  prove that supervisors do not need physical abilities to perform their jobs 
D)  first conduct an interview with the applicant and administer a written test 
E)  first verify the applicant's background information 
A)  be sure the physical requirements are valid and that they do not discriminate 
B)  have an insurance carrier that requires the testing 
C)  prove that supervisors do not need physical abilities to perform their jobs 
D)  first conduct an interview with the applicant and administer a written test 
E)  first verify the applicant's background information

Question 17

In order to manage downsizing well to lessen trauma for employees, managers should __________________.

Accepted Answer

A)  Act as quickly and quietly as possible 
B)  Pay downsized employees a bonus on leaving 
C)  Ask leaving employees to sign a confidentiality agreement 
D)  Follow laws regulating severance pay or benefits 
E)  Select employees near retirement for downsizing first 
A)  Act as quickly and quietly as possible 
B)  Pay downsized employees a bonus on leaving 
C)  Ask leaving employees to sign a confidentiality agreement 
D)  Follow laws regulating severance pay or benefits 
E)  Select employees near retirement for downsizing first

Question 18

Which of the following decruitment methods is accomplished by not filling openings created by normal retirements?

Accepted Answer

A)  firing 
B)  layoffs 
C)  attrition 
D)  reduced workweeks 
E)  early retirements 
A)  firing 
B)  layoffs 
C)  attrition 
D)  reduced workweeks 
E)  early retirements

Question 19

A temporary involuntary termination is called __________.

Accepted Answer

A)  a layoff 
B)  attrition 
C)  a transfer 
D)  a reduced workweek 
E)  a firing 
A)  a layoff 
B)  attrition 
C)  a transfer 
D)  a reduced workweek 
E)  a firing

Question 20

Refer to the scenario below to answer the following questions.
Human Resources Selection (Scenario)
Denise has been asked by her boss, Stephen, the vice-president of human resources, to review the selection methods their firm has been using and to recommend improvements for future recruiting. It seems that recent hires have not been working out, and this has caused friction between the human resources department and the front-line managers who have to utilize the talent sent to them. In addition, there was currently a need to hire some top executives in the company, and due to the responsibility these positions carry, Stephen wanted to ensure they selected the best possible candidates.
-In interviewing candidates for a management position in the accounting department, Denise presented applicants with an imaginary scenario dealing with a customer who is unhappy with a billing discrepancy. She then asked each applicant to participate in a role playing exercise to see how they would resolve the problem. This selection method is known as a __________.

Accepted Answer

A)  realistic job preview 
B)  situational interview 
C)  work sampling test 
D)  group interview 
E)  multiperson comparison 
A)  realistic job preview 
B)  situational interview 
C)  work sampling test 
D)  group interview 
E)  multiperson comparison

The majority of studies have found that professional recruiting organizations generally produce the best candidates.

The first activity in the human resource management process is recruitment.

If human resource planning shows a surplus of employees, management may want to reduce the organization's workforce through __________.

High-performance work practices are those that lead to high individual and high organizational performance.

explain what "decruitment" is and describe the various decruitment options.

A job description states the minimum qualifications that a person must possess to perform a given job successfully.

People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as ________.

The process by which managers ensure that they have the right number and kinds of capable people in the right places and at the right times is known as ________.

Job descriptions focus on the job, while job specifications focus on the person.

Which of the following is an accurate statement about selection criteria validity?

global economic downturn has profound implications for human resources management in organizations.

Terri has taken a skills inventory assessment test six different times and has received six differing evaluations of where her job strengths are greatest. This test has low __________.

Which of the following is a type of specific training provided by organizations?

To use a physical exam as a selection device, a company must __________.

In order to manage downsizing well to lessen trauma for employees, managers should __________________.

Which of the following decruitment methods is accomplished by not filling openings created by normal retirements?

A temporary involuntary termination is called __________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Foundations of Planning

Managing Strategically

Organizational Design

Managers and Communication

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Management History

Planning and Control Techniques

Managing Operations

Filters

Exam 12: Managing Human Resources

The majority of studies have found that professional recruiting organizations generally produce the best candidates.

The first activity in the human resource management process is recruitment.

If human resource planning shows a surplus of employees, management may want to reduce the organization's workforce through __________.

High-performance work practices are those that lead to high individual and high organizational performance.

explain what "decruitment" is and describe the various decruitment options.

A job description states the minimum qualifications that a person must possess to perform a given job successfully.

People who prefer segmentation are more likely to be satisfied and committed to their jobs when offered options such as ________.

The process by which managers ensure that they have the right number and kinds of capable people in the right places and at the right times is known as ________.

Job descriptions focus on the job, while job specifications focus on the person.

Which of the following is an accurate statement about selection criteria validity?

global economic downturn has profound implications for human resources management in organizations.

Terri has taken a skills inventory assessment test six different times and has received six differing evaluations of where her job strengths are greatest. This test has low __________.

Which of the following is a type of specific training provided by organizations?

To use a physical exam as a selection device, a company must __________.

In order to manage downsizing well to lessen trauma for employees, managers should __________________.

Which of the following decruitment methods is accomplished by not filling openings created by normal retirements?

A temporary involuntary termination is called __________.

Introduction to Management and Organizations

Organizational Culture and the Organizational Environment

Managing in a Global Environment

Managing Entrepreneurially

Managing Responsibly and Ethically

Innovation and Adaptability

Decision Making

Foundations of Planning

Managing Strategically

Organizational Design

Managers and Communication

Leadership

Motivating Employees

Managing Groups and Teams

Evidence-Based Decision Making

Management History

Planning and Control Techniques

Managing Operations

Filters