Question 1

Which of the following is the first step in the employee recruitment process?

Accepted Answer

A)  Reviewing applications and résumés 
B)  Interviewing candidates 
C)  Conducting employment tests 
D)  Identifying job requirements 
A)  Reviewing applications and résumés 
B)  Interviewing candidates 
C)  Conducting employment tests 
D)  Identifying job requirements

Question 2

According to Maslow, high-order needs must be satisfied before low-order needs.

Accepted Answer

A) True 
 B)False

Question 3

The arbitrator must be acceptable to:

Accepted Answer

A)  both the federal government and the union. 
B)  both the management and the union. 
C)  the union-only. 
D)  the management only. 
A)  both the federal government and the union. 
B)  both the management and the union. 
C)  the union-only. 
D)  the management only.

Question 4

Discuss the process and benefits of computer-based training.

Accepted Answer

Many firms are replacing classroom train

Question 5

Collective bargaining encompasses all of the following issues EXCEPT _____.

Accepted Answer

A)  employee wages 
B)  hours 
C)  working conditions 
D)  investor relations 
A)  employee wages 
B)  hours 
C)  working conditions 
D)  investor relations

Question 6

Explain Victor Vroom's expectancy theory.

Accepted Answer

Victor Vroom's expectancy theory of moti

Question 7

MATCHING
Complete the following using the terms listed.
-The process of negotiation between management and union representatives is called _____.

Accepted Answer

A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration 
A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration

Question 8

Even with a large number of job candidates competing for a small number of openings, companies sometimes have trouble finding the right person for each job.

Accepted Answer

A) True 
 B)False

Question 9

Employees are most likely to learn about company policies regarding their rights and benefits during _____.

Accepted Answer

A)  orientation 
B)  performance appraisal 
C)  evaluation 
D)  feedback session 
A)  orientation 
B)  performance appraisal 
C)  evaluation 
D)  feedback session

Question 10

The Taft-Hartley Act legalized collective bargaining.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements about Title VII of the Civil Rights Act is NOT correct?

Accepted Answer

A)  It created the Equal Employment Opportunity Commission (EEO
C) . 
B)  It prohibits discrimination of employees based on race, religion, color, sex, or national origin. 
C)  It helps employers determine the compensation package for each job band within a firm. 
D)  It includes the right to a jury trial for victims of employment discrimination. 
A)  It created the Equal Employment Opportunity Commission (EEO
C) . 
B)  It prohibits discrimination of employees based on race, religion, color, sex, or national origin. 
C)  It helps employers determine the compensation package for each job band within a firm. 
D)  It includes the right to a jury trial for victims of employment discrimination.

Question 12

According to Herzberg, which of the following job factors is essential to job satisfaction although they cannot motivate employees?

Accepted Answer

A)  Recognition 
B)  Advancement 
C)  Growth opportunities 
D)  Job security 
A)  Recognition 
B)  Advancement 
C)  Growth opportunities 
D)  Job security

Question 13

A key premise of Maslow's hierarchy of needs theory is that _____.

Accepted Answer

A)  people's needs are based on their wants 
B)  people's needs are arranged in a hierarchy of importance 
C)  higher order needs have to be satisfied first. 
D)  satisfied needs are motivators and unsatisfied needs are not motivators. 
A)  people's needs are based on their wants 
B)  people's needs are arranged in a hierarchy of importance 
C)  higher order needs have to be satisfied first. 
D)  satisfied needs are motivators and unsatisfied needs are not motivators.

Question 14

Explain the concept of human resource management and the role of human resource managers.

Accepted Answer

Human resource management is the functio

Question 15

Which of the following is NOT a key principle of management by objectives (MBO)?

Accepted Answer

A)  Specific objectives for each individual 
B)  Performance evaluation and feedback 
C)  Autocratic decision making 
D)  Specific time period to accomplish goals 
A)  Specific objectives for each individual 
B)  Performance evaluation and feedback 
C)  Autocratic decision making 
D)  Specific time period to accomplish goals

Question 16

Union workers at an auto parts plant go out on strike. In response, the management closes the plant. This tactic is known as a _____.

Accepted Answer

A)  lockout 
B)  cooling-off period 
C)  secondary boycott 
D)  strikebreaker 
A)  lockout 
B)  cooling-off period 
C)  secondary boycott 
D)  strikebreaker

Question 17

Salary is a term that represents compensation based on the number of hours worked.

Accepted Answer

A) True 
 B)False

Question 18

The Fair Labor Standards Act established a federal minimum wage.

Accepted Answer

A) True 
 B)False

Question 19

Discuss the different ways in which Theory X, Y, and Z managers attempt to increase productivity.

Accepted Answer

Theory X managers believe that the avera

Question 20

MATCHING
Complete the following using the terms listed.
-_____ is a broad term covering the loss of an employee for any reason, voluntary or involuntary.

Accepted Answer

A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration 
A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration

Which of the following is the first step in the employee recruitment process?

According to Maslow, high-order needs must be satisfied before low-order needs.

The arbitrator must be acceptable to:

Discuss the process and benefits of computer-based training.

Collective bargaining encompasses all of the following issues EXCEPT _____.

Explain Victor Vroom's expectancy theory.

MATCHING Complete the following using the terms listed. -The process of negotiation between management and union representatives is called _____.

Even with a large number of job candidates competing for a small number of openings, companies sometimes have trouble finding the right person for each job.

Employees are most likely to learn about company policies regarding their rights and benefits during _____.

The Taft-Hartley Act legalized collective bargaining.

Which of the following statements about Title VII of the Civil Rights Act is NOT correct?

According to Herzberg, which of the following job factors is essential to job satisfaction although they cannot motivate employees?

A key premise of Maslow's hierarchy of needs theory is that _____.

Explain the concept of human resource management and the role of human resource managers.

Which of the following is NOT a key principle of management by objectives (MBO)?

Union workers at an auto parts plant go out on strike. In response, the management closes the plant. This tactic is known as a _____.

Salary is a term that represents compensation based on the number of hours worked.

The Fair Labor Standards Act established a federal minimum wage.

Discuss the different ways in which Theory X, Y, and Z managers attempt to increase productivity.

MATCHING Complete the following using the terms listed. -_____ is a broad term covering the loss of an employee for any reason, voluntary or involuntary.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labor Relations

Which of the following is the first step in the employee recruitment process?

According to Maslow, high-order needs must be satisfied before low-order needs.

The arbitrator must be acceptable to:

Discuss the process and benefits of computer-based training.

Collective bargaining encompasses all of the following issues EXCEPT _____.

Explain Victor Vroom's expectancy theory.

MATCHING Complete the following using the terms listed. -The process of negotiation between management and union representatives is called _____.

Even with a large number of job candidates competing for a small number of openings, companies sometimes have trouble finding the right person for each job.

Employees are most likely to learn about company policies regarding their rights and benefits during _____.

The Taft-Hartley Act legalized collective bargaining.

Which of the following statements about Title VII of the Civil Rights Act is NOT correct?

According to Herzberg, which of the following job factors is essential to job satisfaction although they cannot motivate employees?

A key premise of Maslow's hierarchy of needs theory is that _____.

Explain the concept of human resource management and the role of human resource managers.

Which of the following is NOT a key principle of management by objectives (MBO)?

Union workers at an auto parts plant go out on strike. In response, the management closes the plant. This tactic is known as a _____.

Salary is a term that represents compensation based on the number of hours worked.

The Fair Labor Standards Act established a federal minimum wage.

Discuss the different ways in which Theory X, Y, and Z managers attempt to increase productivity.

MATCHING Complete the following using the terms listed. -_____ is a broad term covering the loss of an employee for any reason, voluntary or involuntary.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters