Question 1

Which of the following tasks are NOT typically outsourced?

Accepted Answer

A)  Accounting 
B)  Core business 
C)  Noncore business 
D)  Production 
A)  Accounting 
B)  Core business 
C)  Noncore business 
D)  Production

Question 2

Most union contracts are 5 to 10 years in length.

Accepted Answer

A) True 
 B)False

Question 3

Francis is able to select the type of benefits he receives by choosing from a list of possibilities including health insurance, dental and vision plans, and life and disability. This type of cafeteria plan is called a _____ benefits plan.

Accepted Answer

A)  flexible 
B)  supplemental 
C)  voluntary 
D)  legally mandated 
A)  flexible 
B)  supplemental 
C)  voluntary 
D)  legally mandated

Question 4

Antonio is paid $55,000 per year as a research analyst. This type of compensation is called a(n) _____.

Accepted Answer

A)  salary 
B)  wage 
C)  time wage 
D)  employee benefit 
A)  salary 
B)  wage 
C)  time wage 
D)  employee benefit

Question 5

The Wonderlic Basic Skills Test is a cognitive ability test that measures a person's abilities in understanding words, numbers, and logic and is considered an effective way to predict job performance.

Accepted Answer

A) True 
 B)False

Question 6

What is downsizing? How is it different from outsourcing?

Accepted Answer

Downsizing is the process of reducing th

Question 7

What is a 360-degree performance review? What are its advantages and disadvantages?

Accepted Answer

A 360-degree performance review is a pro

Question 8

Yasir is working on a labor dispute. He meets with both sides, listens to their proposals, and makes a decision on a new contract which is legally binding. Yasir is acting as a(n) _____.

Accepted Answer

A)  mediator 
B)  counsellor 
C)  social worker 
D)  arbitrator 
A)  mediator 
B)  counsellor 
C)  social worker 
D)  arbitrator

Question 9

The desire to be accepted by family, friends, and co-workers is what Maslow called _____ needs.

Accepted Answer

A)  physiological 
B)  esteem 
C)  social 
D)  self-actualization 
A)  physiological 
B)  esteem 
C)  social 
D)  self-actualization

Question 10

_____ is concerned with an individual's perception of fair and equitable treatment.

Accepted Answer

A)  Expectancy theory 
B)  Maslow's hierarchy of needs theory 
C)  Equity theory 
D)  Goal-setting theory 
A)  Expectancy theory 
B)  Maslow's hierarchy of needs theory 
C)  Equity theory 
D)  Goal-setting theory

Question 11

Union contracts typically cover a time period of _____.

Accepted Answer

A)  less than one year 
B)  two to three years 
C)  five years 
D)  more than five years 
A)  less than one year 
B)  two to three years 
C)  five years 
D)  more than five years

Question 12

The Fair Labor Standards Act _____.

Accepted Answer

A)  established the federal minimum wage 
B)  outlawed union shops 
C)  outlawed secondary boycotts 
D)  legalized collective bargaining in the Unites States 
A)  established the federal minimum wage 
B)  outlawed union shops 
C)  outlawed secondary boycotts 
D)  legalized collective bargaining in the Unites States

Question 13

Maya's firm allows her to complete most of her work tasks from her home. Which flexible work plan is indicated in this case?

Accepted Answer

A)  Job sharing program 
B)  Compressed workweek 
C)  Telecommuting agreement 
D)  Flextime 
A)  Job sharing program 
B)  Compressed workweek 
C)  Telecommuting agreement 
D)  Flextime

Question 14

MATCHING
Complete the following using the terms listed.
-_____ is a job design that expands an employee's responsibilities by increasing the number and variety of tasks.

Accepted Answer

A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration 
A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k) plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration

Question 15

One advantage of 360-degree performance reviews is that it requires less work for both employees and managers.

Accepted Answer

A) True 
 B)False

Question 16

Farah runs the finance department for a software company and wants to measure a job candidate's ability in numerical aptitude, logical reasoning, and verbal comprehension. According to experts, which test would be ideal for this situation?

Accepted Answer

A)  Certified public accounting exam 
B)  Associative learning comprehension 
C)  Cognitive ability test 
D)  Personality type indicator 
A)  Certified public accounting exam 
B)  Associative learning comprehension 
C)  Cognitive ability test 
D)  Personality type indicator

Question 17

Management development programs are designed to improve the skills and broaden the knowledge of current or future managers and executives.

Accepted Answer

A) True 
 B)False

Question 18

Janet's firm allows her to work four 10-hour days and then have three days off each week. This type of flexible work arrangement is known as _____.

Accepted Answer

A)  job sharing program 
B)  compressed workweek 
C)  telecommuter 
D)  flextime 
A)  job sharing program 
B)  compressed workweek 
C)  telecommuter 
D)  flextime

Question 19

Salma, a supervisor of data entry clerks, includes her subordinates in decision making whenever possible. She believes that most people can think of creative ways to solve work-related problems. Salma's assumption about worker behavior is based on _____.

Accepted Answer

A)  Theory Y 
B)  management by objectives (MBO) 
C)  Theory X 
D)  Maslow's hierarchy of needs 
A)  Theory Y 
B)  management by objectives (MBO) 
C)  Theory X 
D)  Maslow's hierarchy of needs

Question 20

Which of the following is often a negative result of downsizing?

Accepted Answer

A)  Employee morale declines 
B)  Product quality drops 
C)  Competitive position deteriorates 
D)  Customer service quality declines 
A)  Employee morale declines 
B)  Product quality drops 
C)  Competitive position deteriorates 
D)  Customer service quality declines

Which of the following tasks are NOT typically outsourced?

Most union contracts are 5 to 10 years in length.

Francis is able to select the type of benefits he receives by choosing from a list of possibilities including health insurance, dental and vision plans, and life and disability. This type of cafeteria plan is called a _____ benefits plan.

Antonio is paid $55,000 per year as a research analyst. This type of compensation is called a(n) _____.

The Wonderlic Basic Skills Test is a cognitive ability test that measures a person's abilities in understanding words, numbers, and logic and is considered an effective way to predict job performance.

What is downsizing? How is it different from outsourcing?

What is a 360-degree performance review? What are its advantages and disadvantages?

Yasir is working on a labor dispute. He meets with both sides, listens to their proposals, and makes a decision on a new contract which is legally binding. Yasir is acting as a(n) _____.

The desire to be accepted by family, friends, and co-workers is what Maslow called _____ needs.

_____ is concerned with an individual's perception of fair and equitable treatment.

Union contracts typically cover a time period of _____.

The Fair Labor Standards Act _____.

Maya's firm allows her to complete most of her work tasks from her home. Which flexible work plan is indicated in this case?

MATCHING Complete the following using the terms listed. -_____ is a job design that expands an employee's responsibilities by increasing the number and variety of tasks.

One advantage of 360-degree performance reviews is that it requires less work for both employees and managers.

Farah runs the finance department for a software company and wants to measure a job candidate's ability in numerical aptitude, logical reasoning, and verbal comprehension. According to experts, which test would be ideal for this situation?

Management development programs are designed to improve the skills and broaden the knowledge of current or future managers and executives.

Janet's firm allows her to work four 10-hour days and then have three days off each week. This type of flexible work arrangement is known as _____.

Salma, a supervisor of data entry clerks, includes her subordinates in decision making whenever possible. She believes that most people can think of creative ways to solve work-related problems. Salma's assumption about worker behavior is based on _____.

Which of the following is often a negative result of downsizing?

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 8: Human Resource Management: From Recruitment to Labor Relations

Which of the following tasks are NOT typically outsourced?

Most union contracts are 5 to 10 years in length.

Francis is able to select the type of benefits he receives by choosing from a list of possibilities including health insurance, dental and vision plans, and life and disability. This type of cafeteria plan is called a _____ benefits plan.

Antonio is paid $55,000 per year as a research analyst. This type of compensation is called a(n) _____.

The Wonderlic Basic Skills Test is a cognitive ability test that measures a person's abilities in understanding words, numbers, and logic and is considered an effective way to predict job performance.

What is downsizing? How is it different from outsourcing?

What is a 360-degree performance review? What are its advantages and disadvantages?

Yasir is working on a labor dispute. He meets with both sides, listens to their proposals, and makes a decision on a new contract which is legally binding. Yasir is acting as a(n) _____.

The desire to be accepted by family, friends, and co-workers is what Maslow called _____ needs.

_____ is concerned with an individual's perception of fair and equitable treatment.

Union contracts typically cover a time period of _____.

The Fair Labor Standards Act _____.

Maya's firm allows her to complete most of her work tasks from her home. Which flexible work plan is indicated in this case?

MATCHING Complete the following using the terms listed. -_____ is a job design that expands an employee's responsibilities by increasing the number and variety of tasks.

One advantage of 360-degree performance reviews is that it requires less work for both employees and managers.

Farah runs the finance department for a software company and wants to measure a job candidate's ability in numerical aptitude, logical reasoning, and verbal comprehension. According to experts, which test would be ideal for this situation?

Management development programs are designed to improve the skills and broaden the knowledge of current or future managers and executives.

Janet's firm allows her to work four 10-hour days and then have three days off each week. This type of flexible work arrangement is known as _____.

Salma, a supervisor of data entry clerks, includes her subordinates in decision making whenever possible. She believes that most people can think of creative ways to solve work-related problems. Salma's assumption about worker behavior is based on _____.

Which of the following is often a negative result of downsizing?

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management, Leadership, and the Internal Organization

Top Performance Through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters