Question 1

Race and gender,strained relations with a family member,and the death of a spouse are all examples of:

Accepted Answer

A)  extraorganizational stressors. 
B)  organizational stressors. 
C)  societal stressors. 
D)  life stressors. 
A)  extraorganizational stressors. 
B)  organizational stressors. 
C)  societal stressors. 
D)  life stressors. A

Question 2

Doug is a frontline sales executive.He is neither interested in attending a training session on customer service nor in clearing out the store's stock room,but he has to make a choice between the two.This is an example of:

Accepted Answer

A)  approach-approach conflict. 
B)  approach-avoidance conflict. 
C)  avoidance-negation conflict. 
D)  avoidance-avoidance conflict. 
A)  approach-approach conflict. 
B)  approach-avoidance conflict. 
C)  avoidance-negation conflict. 
D)  avoidance-avoidance conflict. D

Question 3

Briefly explain Employee assistance programs (EAPs).

Accepted Answer

Employee assistance programs (EAPs)have also become a very valuable organizational response to help employees cope with stress.EAPs are currently implemented in over half of U.S.organizations with 50 or more employees and have been found to consistently reduce absenteeism,health care costs,and disciplinary action.EAPs typically provide employees with services such as confidential counseling and/or follow-up on issues of personal or work-related concerns.They also provide family workshops and consultations (related to marriage,single parenting,working parents),stress management workshops,relaxation seminars,and other kinds of support.Often,the mere presence of mind that EAPs provide-knowing that there is support available-can help ease some of the stress that employees face in today's environment.

Question 4

As per the principled negotiation approach,it is important to:

Accepted Answer

A)  focus on positions,not interests. 
B)  generate a small range of possibilities before deciding what to do. 
C)  focus on both the people and the problem. 
D)  insist that the result be based on some objective standard. 
A)  focus on positions,not interests. 
B)  generate a small range of possibilities before deciding what to do. 
C)  focus on both the people and the problem. 
D)  insist that the result be based on some objective standard.

Question 5

Biodfeedback is a(n)_____ technique.

Accepted Answer

A)  behavioral 
B)  cognitive 
C)  exercise 
D)  relaxation 
A)  behavioral 
B)  cognitive 
C)  exercise 
D)  relaxation

Question 6

What is a role? What are the different types of role conflict?

Accepted Answer

A role is defined as a position that has

Question 7

Since downsizing has become the norm rather than the exception,it has been observed that as a stressor,it has stopped taking its toll on the employees.

Accepted Answer

A) True 
 B)False

Question 8

Frustration occurs when a motivated drive is blocked before a person reaches a desired goal.

Accepted Answer

A) True 
 B)False

Question 9

Some people seem to go to pieces at the slightest provocation,whereas others seem unflappable in the face of extremely stressful situations.The latter could be attributed to this disposition.

Accepted Answer

A)  Optimism. 
B)  Happiness. 
C)  Hardiness. 
D)  Altruism. 
A)  Optimism. 
B)  Happiness. 
C)  Hardiness. 
D)  Altruism.

Question 10

Reorganization initiatives provided by an organization for its employees to combat stress or help prevent it include:

Accepted Answer

A)  on-site child care. 
B)  paid family and medical leave. 
C)  telecommuting. 
D)  release time for personal events. 
A)  on-site child care. 
B)  paid family and medical leave. 
C)  telecommuting. 
D)  release time for personal events.

Question 11

Usually,the human resource department in an organization often feels that they are treated inequitably in relation to marketing,finance,and operations department.This would be a manifestation of which type of intergroup conflict?

Accepted Answer

A)  Status struggles 
B)  Jurisdictional ambiguity 
C)  Competition for resources 
D)  Task interdependence 
A)  Status struggles 
B)  Jurisdictional ambiguity 
C)  Competition for resources 
D)  Task interdependence

Question 12

Employee assistance programs typically provide employees with services such as confidential counseling and/or follow-up on issues of personal or work-related concerns.

Accepted Answer

A) True 
 B)False

Question 13

Globalization and strategic alliances have led to a dramatic increase in executive travel stress and relocation.

Accepted Answer

A) True 
 B)False

Question 14

Although it would be a common assumption,a person's family does not have a big impact on one's stress level.

Accepted Answer

A) True 
 B)False

Question 15

According to Seligman,when are people most apt to experience helplessness?

Accepted Answer

Seligman and his colleagues suggest that

Question 16

A research study showed that challenge stressors had a negative effect on motivation and performance.

Accepted Answer

A) True 
 B)False

Question 17

This type assumes a "fixed pie" and focuses on how to get the biggest share,or 'slice of the pie.'

Accepted Answer

A)  Distributive bargaining 
B)  Principled negotiations 
C)  Power negotiations 
D)  Positional bargaining 
A)  Distributive bargaining 
B)  Principled negotiations 
C)  Power negotiations 
D)  Positional bargaining

Question 18

Techniques such as Ellis's rational emotive model and cognitive behavior modification have been used as an individual strategy for reducing job stress.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is a characteristic of the "soft" strategy of negotiations?

Accepted Answer

A)  The goal is victory 
B)  Try to win a contest of will 
C)  Trust others 
D)  Apply pressure 
A)  The goal is victory 
B)  Try to win a contest of will 
C)  Trust others 
D)  Apply pressure

Question 20

Meditation involves muscle and mental relaxation.

Accepted Answer

A) True 
 B)False

Race and gender,strained relations with a family member,and the death of a spouse are all examples of:

Doug is a frontline sales executive.He is neither interested in attending a training session on customer service nor in clearing out the store's stock room,but he has to make a choice between the two.This is an example of:

Briefly explain Employee assistance programs (EAPs).

As per the principled negotiation approach,it is important to:

Biodfeedback is a(n)_____ technique.

What is a role? What are the different types of role conflict?

Since downsizing has become the norm rather than the exception,it has been observed that as a stressor,it has stopped taking its toll on the employees.

Frustration occurs when a motivated drive is blocked before a person reaches a desired goal.

Some people seem to go to pieces at the slightest provocation,whereas others seem unflappable in the face of extremely stressful situations.The latter could be attributed to this disposition.

Reorganization initiatives provided by an organization for its employees to combat stress or help prevent it include:

Usually,the human resource department in an organization often feels that they are treated inequitably in relation to marketing,finance,and operations department.This would be a manifestation of which type of intergroup conflict?

Employee assistance programs typically provide employees with services such as confidential counseling and/or follow-up on issues of personal or work-related concerns.

Globalization and strategic alliances have led to a dramatic increase in executive travel stress and relocation.

Although it would be a common assumption,a person's family does not have a big impact on one's stress level.

According to Seligman,when are people most apt to experience helplessness?

A research study showed that challenge stressors had a negative effect on motivation and performance.

This type assumes a "fixed pie" and focuses on how to get the biggest share,or 'slice of the pie.'

Techniques such as Ellis's rational emotive model and cognitive behavior modification have been used as an individual strategy for reducing job stress.

Which of the following is a characteristic of the "soft" strategy of negotiations?

Meditation involves muscle and mental relaxation.

Introduction to Organizational Behavior: an Evidence-Based Approach

Environmental Context: Globalization, diversity, and Ethics

Organizational Context: Design and Culture

Organizational Context: Reward Systems

Personality,perception,and Employee Attitudes

Motivational Needs,processes,and Applications

Positive Organizational Behavior and Psychological Capital

Communication and Decision Making

Power and Politics

Groups and Teams

Behavioral Performance Management

Effective Leadership Processes

Great Leaders: an Evidenced-Based Approach

Filters

Exam 9: Stress and Conflict

Race and gender,strained relations with a family member,and the death of a spouse are all examples of:

Doug is a frontline sales executive.He is neither interested in attending a training session on customer service nor in clearing out the store's stock room,but he has to make a choice between the two.This is an example of:

Briefly explain Employee assistance programs (EAPs).

As per the principled negotiation approach,it is important to:

Biodfeedback is a(n)_____ technique.

What is a role? What are the different types of role conflict?

Since downsizing has become the norm rather than the exception,it has been observed that as a stressor,it has stopped taking its toll on the employees.

Frustration occurs when a motivated drive is blocked before a person reaches a desired goal.

Some people seem to go to pieces at the slightest provocation,whereas others seem unflappable in the face of extremely stressful situations.The latter could be attributed to this disposition.

Reorganization initiatives provided by an organization for its employees to combat stress or help prevent it include:

Usually,the human resource department in an organization often feels that they are treated inequitably in relation to marketing,finance,and operations department.This would be a manifestation of which type of intergroup conflict?

Employee assistance programs typically provide employees with services such as confidential counseling and/or follow-up on issues of personal or work-related concerns.

Globalization and strategic alliances have led to a dramatic increase in executive travel stress and relocation.

Although it would be a common assumption,a person's family does not have a big impact on one's stress level.

According to Seligman,when are people most apt to experience helplessness?

A research study showed that challenge stressors had a negative effect on motivation and performance.

This type assumes a "fixed pie" and focuses on how to get the biggest share,or 'slice of the pie.'

Techniques such as Ellis's rational emotive model and cognitive behavior modification have been used as an individual strategy for reducing job stress.

Which of the following is a characteristic of the "soft" strategy of negotiations?

Meditation involves muscle and mental relaxation.

Introduction to Organizational Behavior: an Evidence-Based Approach

Environmental Context: Globalization, diversity, and Ethics

Organizational Context: Design and Culture

Organizational Context: Reward Systems

Personality,perception,and Employee Attitudes

Motivational Needs,processes,and Applications

Positive Organizational Behavior and Psychological Capital

Communication and Decision Making

Power and Politics

Groups and Teams

Behavioral Performance Management

Effective Leadership Processes

Great Leaders: an Evidenced-Based Approach

Filters