Exam 12: Power and Politics

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In the context of political action and subunit power,__________ linkages involve contacts with units that are established to help with problems.

(Short Answer)
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__________ is the ability to control another's behavior because the person wants to identify with the power source.

(Short Answer)
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When employees believe the organization has not delivered on its implicit promises,in addition to disobedience,there is more loyalty,lower turnover intentions,and high job satisfaction.

(True/False)
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Coercive power is the extent to which a manager can use extrinsic and intrinsic rewards to control other people.

(True/False)
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What type of power does a manager exercise when he or she offers pay raises,bonuses,special assignments,or compliments as incentives to subordinates?

(Multiple Choice)
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__________ power is the extent to which a manager can deny desired rewards or administer punishments to control other people.

(Short Answer)
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__________ is the extent to which a manager can use extrinsic and intrinsic rewards to control other people.

(Short Answer)
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When a boss would like a subordinate to do something outside the zone of indifference,the manager must attempt to enlarge the zone to accommodate additional behaviors.

(True/False)
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When embarking on an empowerment program,management needs to recognize the current zone of indifference and systematically move to contract it.

(True/False)
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The essence of power is __________.

(Multiple Choice)
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In leading his work team on any project,Mike and the team members will typically discuss the project goals and the best way to achieve those goals.Which form of personal power is Mike using?

(Multiple Choice)
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All of the following are types of position power EXCEPT:

(Multiple Choice)
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The four bases of personal power are __________,__________,__________,and __________.

(Multiple Choice)
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The __________ is an unwritten set of expectations about a person's exchange of inducements and contributions with an organization.

(Multiple Choice)
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Downward influence generally includes mobilization of both position and personal power sources,whereas upward influence is more likely to draw on personal power.

(True/False)
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Nelson Mandela used his personal and position as president of South Africa to help transform a whole society using a rugby team.

(True/False)
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Referent power is the ability to control another's behavior because of the individual's desire to identify with the power source.

(True/False)
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Which statement about political forecasting is false? Managers can attempt to forecast future political actions by __________.

(Multiple Choice)
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__________ argued that subordinates accept or follow directives from a boss only under special circumstances.

(Short Answer)
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Ralph makes it a point to always offer help in technical areas in which he is skilled and knowledgeable.His subordinates trust his judgment,and form one of the most productive units in the company.What type of power is Ralph exerting?

(Multiple Choice)
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