Exam 12: Power and Politics

According to Chester Barnard,directives falling within the zone of indifference are obeyed,whereas those falling outside of it are not considered legitimate under the terms of the psychological contract.

Political __________ links managers more formally to one another as representatives of their work units.

To accept and follow a manager's order,the subordinate does not need to understand how the proposed action will help the organization.

__________ is a key foundation of the increasingly popular self-managing work teams and other creative worker involvement groups.

A clearer definition of roles and responsibilities may help managers empower others.

Legitimate power,or formal hierarchical authority,stems from the extent to which a manager can control subordinates' behavior because they believe the boss has the right to do so.

There are seven important aspects of position power: legitimate,reward,coercive,process,information,representative power,and subordination.

The key to expanding the amount of available power in an organization is to change from a view that stresses __________ to a view that emphasizes __________.

The basic conclusion of Stanley Milgram's studies is there is a tendency for individuals to comply with and be obedient to authority.

Managers can enhance their personal power by building expertise through advanced training and education,participation in professional associations,and involvement in the early stages of projects.

Whereas organizational governance was an internal and rather private matter in the past,it is today becoming more public and controversial.

Friendliness,assertiveness,bargaining,and higher authority are used more frequently to influence supervisors than to influence subordinates.

Define power from an organizational behavior perspective.What is the difference between power and influence? Suggested

Position power is available to a manager solely as a result of her or his position in the organization.

Information power may complement legitimate hierarchical power.

The key to empowering all employees is to change the concept of power within the organization from a view that stresses power over others to one that emphasizes the use of power to get things done.

A person's referent power can be enhanced when the individual taps into the morals held by another or shows a clearer long-term path to a morally desirable end.

A __________ is the range of authoritative requests to which a subordinate is willing to respond without subjecting the directives to critical evaluation or judgment.

With respect to political action and subunit power,__________ linkages involve formal staff units that have special expertise.

__________ is an avoidance strategy in the politics of self-protection where the employee slows down the pace of work to expand the task so that the individual appears to be working hard.