Question 1

What percentage of workers surveyed for Deloitte & Touche USA said that the behavior of their managers was a major influence on an ethical workplace?

Accepted Answer

A) 12% 
B) 22% 
C) 42% 
D) 62% 
E) 72% 
A) 12% 
B) 22% 
C) 42% 
D) 62% 
E) 72%

Question 2

Social learning theory emphasizes __________.

Accepted Answer

A) operant conditioning 
B) objective consequences 
C) the existence of observational learning 
D) the lack of reciprocal interactions among people 
E) the unimportance of environment 
A) operant conditioning 
B) objective consequences 
C) the existence of observational learning 
D) the lack of reciprocal interactions among people 
E) the unimportance of environment

Question 3

An impressive job title is particularly important to someone who actively engages in __________ management.

Accepted Answer

The answer of An impressive job title is particularly important...

Question 4

Which of the following statements is NOT true with regard to stereotypes?

Accepted Answer

A) Stereotyping is a useful way of combining information in order to deal with information overload. 
B) Stereotypes can cause inaccuracies in retrieving information. 
C) Stereotypes sharpen individual differences between people. 
D) Stereotypes can prevent managers from getting to know people as individuals. 
E) Stereotypes can prevent managers from accurately assessing the needs,preferences,and abilities of employees. 
A) Stereotyping is a useful way of combining information in order to deal with information overload. 
B) Stereotypes can cause inaccuracies in retrieving information. 
C) Stereotypes sharpen individual differences between people. 
D) Stereotypes can prevent managers from getting to know people as individuals. 
E) Stereotypes can prevent managers from accurately assessing the needs,preferences,and abilities of employees.

Question 5

Operant conditioning is the process of controlling behavior by manipulating its consequences.

Accepted Answer

A) True 
 B)False

Question 6

__________ is the process through which people select,organize,interpret,retrieve,and respond to information from their environment.

Accepted Answer

The answer of __________ is the process through which people...

Question 7

__________ is the administration of a consequence as a result of behavior.

Accepted Answer

A) Motivation 
B) Fortification 
C) Reinforcement 
D) Augmentation 
E) Mentoring 
A) Motivation 
B) Fortification 
C) Reinforcement 
D) Augmentation 
E) Mentoring

Question 8

According to attribution theory,which types of causes are operating to the detriment of obese workers?

Accepted Answer

A) Fundamental attribution errors 
B) Internal causes 
C) External causes 
D) Self-serving biases 
E) Projection 
A) Fundamental attribution errors 
B) Internal causes 
C) External causes 
D) Self-serving biases 
E) Projection

Question 9

A(n)__________ occurs when an employee with good attendance is viewed as responsible and then positively evaluated in a performance appraisal.

Accepted Answer

The answer of A(n)__________ occurs when an employee with good...

Question 10

Classical and operant conditioning differ in two important ways.First,control in classical conditioning is via manipulation of consequences.Second,classical conditioning calls for examining antecedents,behavior,and consequences.

Accepted Answer

A) True 
 B)False

Question 11

A person's belief that he or she can perform adequately in a situation is known as __________.

Accepted Answer

A) self-efficacy 
B) social learning 
C) OB modification. 
D) the self-serving bias 
E) the self-fulfilling prophesy 
A) self-efficacy 
B) social learning 
C) OB modification. 
D) the self-serving bias 
E) the self-fulfilling prophesy

Question 12

What is the law of effect,and how is it related to the four basic OB Mod strategies of positive reinforcement,negative reinforcement,punishment,and extinction?
Suggested

Accepted Answer

The law of effect states that behavior t

Question 13

If your manager understands that your reward must be given as soon as possible after the occurrence of a desired behavior,he/she is aware of the law of ___________.

Accepted Answer

A) immediate reinforcement 
B) temporal reinforcement 
C) permanent reinforcement 
D) "value added" reinforcement 
E) credible reinforcement 
A) immediate reinforcement 
B) temporal reinforcement 
C) permanent reinforcement 
D) "value added" reinforcement 
E) credible reinforcement

Question 14

__________ is the withdrawal of negative consequences,which tends to increase the likelihood of repeating the desirable behavior in similar settings.

Accepted Answer

A) Positive reinforcement 
B) Extinction 
C) Negative reinforcement 
D) Punishment 
E) Parallel reinforcement 
A) Positive reinforcement 
B) Extinction 
C) Negative reinforcement 
D) Punishment 
E) Parallel reinforcement

Question 15

According to the law of effect,a supervisor who wants to increase the incidence of a specific employee behavior should make sure that the behavior results in positive outcomes.

Accepted Answer

A) True 
 B)False

Question 16

If everyone using the same equipment performs poorly,the tendency is to attribute any one person's poor performance to __________ causes; but if other people using the equipment perform well while one person performs poorly,the tendency is to attribute that individual's poor performance to __________ causes.

Accepted Answer

A) external; internal 
B) internal; external 
C) external; external 
D) outside; inside 
E) inside; outside 
A) external; internal 
B) internal; external 
C) external; external 
D) outside; inside 
E) inside; outside

Question 17

Which of the following statements is correct concerning conditioning?

Accepted Answer

A) Classical conditioning is an extension of operant conditioning. 
B) In operant conditioning,dogs "learned" to salivate at the ringing of a bell. 
C) Control in operant conditioning is through the manipulation of consequences. 
D) Operant conditioning was popularized by Ivan Pavlov. 
E) In classical conditioning,the antecedent cues behavior. 
A) Classical conditioning is an extension of operant conditioning. 
B) In operant conditioning,dogs "learned" to salivate at the ringing of a bell. 
C) Control in operant conditioning is through the manipulation of consequences. 
D) Operant conditioning was popularized by Ivan Pavlov. 
E) In classical conditioning,the antecedent cues behavior.

Question 18

Schemas play an important role in the retrieval stage of the perceptual process.

Accepted Answer

A) True 
 B)False

Question 19

Projection can be controlled through a high degree of self-awareness and empathy.

Accepted Answer

A) True 
 B)False

Question 20

Different people may perceive the same situation quite differently.

Accepted Answer

A) True 
 B)False

What percentage of workers surveyed for Deloitte & Touche USA said that the behavior of their managers was a major influence on an ethical workplace?

Social learning theory emphasizes __________.

An impressive job title is particularly important to someone who actively engages in __________ management.

Which of the following statements is NOT true with regard to stereotypes?

Operant conditioning is the process of controlling behavior by manipulating its consequences.

__________ is the process through which people select,organize,interpret,retrieve,and respond to information from their environment.

__________ is the administration of a consequence as a result of behavior.

According to attribution theory,which types of causes are operating to the detriment of obese workers?

A(n)__________ occurs when an employee with good attendance is viewed as responsible and then positively evaluated in a performance appraisal.

Classical and operant conditioning differ in two important ways.First,control in classical conditioning is via manipulation of consequences.Second,classical conditioning calls for examining antecedents,behavior,and consequences.

A person's belief that he or she can perform adequately in a situation is known as __________.

What is the law of effect,and how is it related to the four basic OB Mod strategies of positive reinforcement,negative reinforcement,punishment,and extinction? Suggested

If your manager understands that your reward must be given as soon as possible after the occurrence of a desired behavior,he/she is aware of the law of ___________.

__________ is the withdrawal of negative consequences,which tends to increase the likelihood of repeating the desirable behavior in similar settings.

According to the law of effect,a supervisor who wants to increase the incidence of a specific employee behavior should make sure that the behavior results in positive outcomes.

If everyone using the same equipment performs poorly,the tendency is to attribute any one person's poor performance to causes; but if other people using the equipment perform well while one person performs poorly,the tendency is to attribute that individual's poor performance to causes.

Which of the following statements is correct concerning conditioning?

Schemas play an important role in the retrieval stage of the perceptual process.

Projection can be controlled through a high degree of self-awareness and empathy.

Different people may perceive the same situation quite differently.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

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Exam 4: Perception,Attribution,and Learning

What percentage of workers surveyed for Deloitte & Touche USA said that the behavior of their managers was a major influence on an ethical workplace?

Social learning theory emphasizes __________.

An impressive job title is particularly important to someone who actively engages in __________ management.

Which of the following statements is NOT true with regard to stereotypes?

Operant conditioning is the process of controlling behavior by manipulating its consequences.

__________ is the process through which people select,organize,interpret,retrieve,and respond to information from their environment.

__________ is the administration of a consequence as a result of behavior.

According to attribution theory,which types of causes are operating to the detriment of obese workers?

A(n)__________ occurs when an employee with good attendance is viewed as responsible and then positively evaluated in a performance appraisal.

Classical and operant conditioning differ in two important ways.First,control in classical conditioning is via manipulation of consequences.Second,classical conditioning calls for examining antecedents,behavior,and consequences.

A person's belief that he or she can perform adequately in a situation is known as __________.

What is the law of effect,and how is it related to the four basic OB Mod strategies of positive reinforcement,negative reinforcement,punishment,and extinction? Suggested

If your manager understands that your reward must be given as soon as possible after the occurrence of a desired behavior,he/she is aware of the law of ___________.

__________ is the withdrawal of negative consequences,which tends to increase the likelihood of repeating the desirable behavior in similar settings.

According to the law of effect,a supervisor who wants to increase the incidence of a specific employee behavior should make sure that the behavior results in positive outcomes.

Which of the following statements is correct concerning conditioning?

Schemas play an important role in the retrieval stage of the perceptual process.

Projection can be controlled through a high degree of self-awareness and empathy.

Different people may perceive the same situation quite differently.

Introducing Organizational Behavior

Individual Differences,Values,and Diversity

Emotions,Attitudes,and Job Satisfaction

Motivation and Performance

Teams in Organizations

Teamwork and Team Performance

Decision-Making and Creativity

Conflict and Negotiation

Communication and Collaboration

Power and Politics

Leadership Essentials

Leadership Challenges and Organizational Change

Organizational Culture and Innovation

Organizational Goals and Structures

Strategy,Technology,and Organizational Design

Filters