Exam 4: Perception,Attribution,and Learning

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A manager nodding to express approval to a subordinate who is making a useful comment during a staff meeting is an example of __________.

(Multiple Choice)
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Selective screening lets in only a tiny portion of all of the information available.

(True/False)
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When a manager comparatively ranks all his/her subordinates on their oral communication skills,the contrast effect may creep in as a perceptual bias.

(True/False)
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According to a study on ethical workplace conduct conducted for Deloitte & Touche USA,91% of workers reported that they were more likely to behave ethically when they have work-life balance.

(True/False)
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People may pay attention to the same information,organize it in the same way,and yet interpret in differently.

(True/False)
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A contrast effect occurs when an individual's characteristics are compared with those of others who have been recently encountered and who rank higher or lower on the same characteristics.

(True/False)
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The quality or accuracy of a person's perceptions has a relatively minor impact on the person's behavior.

(True/False)
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A(n)__________ contains information about a person's own appearance,behavior,and personality.

(Multiple Choice)
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When a bright red sports car stands out from a group of gray sedans,this demonstrates figure/ground separation.

(True/False)
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The systematic reinforcement of desirable work behavior and the non-reinforcement or punishment of unwanted work behavior is known as organizational behavior __________.

(Multiple Choice)
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Assimilation theory is the attempt to understand the causes of a certain event,assess responsibility for outcomes of the event,and evaluate the personal qualities of the people involved in the event.

(True/False)
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The creation of a new behavior by the positive reinforcement of successive approximations to the desired behavior is called __________.

(Multiple Choice)
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The __________ is the tendency to deny personal responsibility for performance problems but to accept personal responsibility for performance success.

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__________ is the process of controlling behavior by manipulating its consequences.

(Short Answer)
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A conditioned stimulus refers to a once-neutral stimulus that is paired with an original stimulus and becomes capable of affecting behavior in the same way as the initial stimulus.

(True/False)
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In the context of attribution theory,consistency takes into account how likely all those facing a similar situation are to respond in the same way.

(True/False)
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Using an attribution theory perspective,explain the nature of internal and external attributions.What is the fundamental attribution error? What is the self-serving bias? Why is knowledge of these attribution errors important to managers? Suggested

(Essay)
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In the context of attribution theory,distinctiveness considers how consistent a person's behavior is across different situations.

(True/False)
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Impression management is more important in face-to-face meetings than in online interactions.

(True/False)
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Selective screening occurs only through conscious awareness.

(True/False)
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