Question 1

____ provide general guidance to managers,while ____ are specific to the situation allow no discretion by the individual manager.

Accepted Answer

A)  Regulations, rules 
B)  Procedures, regulations 
C)  Rules, procedures 
D)  Policies, rules 
A)  Regulations, rules 
B)  Procedures, regulations 
C)  Rules, procedures 
D)  Policies, rules

Question 2

____ are customary methods of handling activities.

Accepted Answer

A)  Procedures 
B)  Practices 
C)  Rules 
D)  Policies 
A)  Procedures 
B)  Practices 
C)  Rules 
D)  Policies

Question 3

Clark Kent has been hired by an HR consulting firm as an outplacement counselor.Clark will be trained in the company's copyrighted techniques and programs.As part of his employment contract,Clark must agree that if he quits or is terminated he will not work as a trainer for a rival outplacement company in a specified list of states for a period of one year.This is an example of a/an ____ clause.

Accepted Answer

A)  non-piracy 
B)  non-compete 
C)  non-solicitation 
D)  unenforceable clause because it prevents Clark from making a living at his occupation. 
A)  non-piracy 
B)  non-compete 
C)  non-solicitation 
D)  unenforceable clause because it prevents Clark from making a living at his occupation.

Question 4

Peer review panels

Accepted Answer

A)  are typically the first step in the formal complaint process. 
B)  are made up of a group of managers and supervisors selected by top management. 
C)  tend to find in the employee's favor over half the time. 
D)  can reduce the likelihood of employee lawsuits. 
A)  are typically the first step in the formal complaint process. 
B)  are made up of a group of managers and supervisors selected by top management. 
C)  tend to find in the employee's favor over half the time. 
D)  can reduce the likelihood of employee lawsuits.

Question 5

Organizational newsletters,websites and tweets,are examples of upward communication allowing management to learn about the concerns of employees.

Accepted Answer

A) True 
 B)False

Question 6

What is a formal employment contract? Discuss the provisions typically included in a formal employment contract.

Accepted Answer

A formal employment contract outlines th

Question 7

Which of the following statements is TRUE regarding whistle-blowing?

Accepted Answer

A)  It is illegal for employers to retaliate against whistle-blowers who reveal organizational illegal actions. 
B)  Whistle-blowers who blow the whistle to internal authorities are protected from retaliation. Whistle-blowers who go outside of the firm can be fired, but cannot be sued for damage to the organization. 
C)  The Sarbanes-Oxley Act protects whistle-blowers who report wrongdoing to the media, such as newspapers or television. 
D)  Whistle-blowers, such as the Enron whistle-blower, typically report wrongdoing externally in order to punish the organization for perceived personal mistreatment. 
A)  It is illegal for employers to retaliate against whistle-blowers who reveal organizational illegal actions. 
B)  Whistle-blowers who blow the whistle to internal authorities are protected from retaliation. Whistle-blowers who go outside of the firm can be fired, but cannot be sued for damage to the organization. 
C)  The Sarbanes-Oxley Act protects whistle-blowers who report wrongdoing to the media, such as newspapers or television. 
D)  Whistle-blowers, such as the Enron whistle-blower, typically report wrongdoing externally in order to punish the organization for perceived personal mistreatment.

Question 8

In casinos,video cameras are positioned so that employees' interactions with customers are constantly recorded.For this practice to conform to proper HR procedures,it should involve all of the following EXCEPT

Accepted Answer

A)  employees must be notified. 
B)  the business purposes for the surveillance must be legitimate. 
C)  the local police must be notified of the surveillance. 
D)  access to the videos must be strictly limited. 
A)  employees must be notified. 
B)  the business purposes for the surveillance must be legitimate. 
C)  the local police must be notified of the surveillance. 
D)  access to the videos must be strictly limited.

Question 9

Mary is head of accounting for a large suburban church with over 5,000 members.While Mary is on vacation in Israel,the chairman of the Board of Elders decides to search Mary's desk,her filing cabinet,her computer files,and her voice mail.This takes the chairman three days and he finds nothing of concern.Which of the following statements is TRUE?

Accepted Answer

A)  The church elder needed a search warrant to examine Mary's files and desk. 
B)  The church elder needed to have a belief that Mary had violated work rules in order to conduct this search. 
C)  The church elder needed to notify Mary that he was going to search her desk and files while she was gone. 
D)  Religious associations are not covered by laws protecting employees from search and seizure, so the church elder has no restrictions in searching Mary's work station. 
A)  The church elder needed a search warrant to examine Mary's files and desk. 
B)  The church elder needed to have a belief that Mary had violated work rules in order to conduct this search. 
C)  The church elder needed to notify Mary that he was going to search her desk and files while she was gone. 
D)  Religious associations are not covered by laws protecting employees from search and seizure, so the church elder has no restrictions in searching Mary's work station.

Question 10

Discipline is most constructively viewed as ____ that enforces organizational rules.

Accepted Answer

A)  persuasion 
B)  negative reinforcement 
C)  punishment 
D)  training 
A)  persuasion 
B)  negative reinforcement 
C)  punishment 
D)  training

Question 11

____ are powers,privileges,or interests that belong to a person by law,nature,or tradition.

Accepted Answer

A)  Responsibilities 
B)  Duties 
C)  Freedoms 
D)  Rights 
A)  Responsibilities 
B)  Duties 
C)  Freedoms 
D)  Rights

Question 12

When Claudette was hired,her supervisor said that she had a job with the company as long as she performed well.Which of the following statements is true?

Accepted Answer

A)  Claudette is an at-will employee. 
B)  The supervisor violated federal law when he made this statement. 
C)  Claudette has an implied contract with the company. 
D)  The supervisor's promise is non-binding because it is not documented. 
A)  Claudette is an at-will employee. 
B)  The supervisor violated federal law when he made this statement. 
C)  Claudette has an implied contract with the company. 
D)  The supervisor's promise is non-binding because it is not documented.

Question 13

An employer can avoid a case of wrongful discharge by following all of the following steps EXCEPT

Accepted Answer

A)  providing accurate performance appraisals for all employees. 
B)  maintaining written records of employee behaviors leading to termination. 
C)  writing a clause in the employee handbook that all employees are at-will employees. 
D)  involving more than one person in the termination decision. 
A)  providing accurate performance appraisals for all employees. 
B)  maintaining written records of employee behaviors leading to termination. 
C)  writing a clause in the employee handbook that all employees are at-will employees. 
D)  involving more than one person in the termination decision.

Question 14

For discipline to be effective it must be

Accepted Answer

A)  aimed at the behavior, not at the employee personally. 
B)  administered at a later date so that discipline is not done in the heat of the moment. 
C)  selectively applied to the least productive employees.. 
D)  publicly administered to facilitate vicarious learning among other employees. 
A)  aimed at the behavior, not at the employee personally. 
B)  administered at a later date so that discipline is not done in the heat of the moment. 
C)  selectively applied to the least productive employees.. 
D)  publicly administered to facilitate vicarious learning among other employees.

Question 15

The concept of "just cause" for disciplinary actions or dismissal is concerned with

Accepted Answer

A)  statutory law. 
B)  implicit job rights. 
C)  due process. 
D)  fairness. 
A)  statutory law. 
B)  implicit job rights. 
C)  due process. 
D)  fairness.

Question 16

When terminating an employee

Accepted Answer

A)  the termination location should be visible by others, such as a glass-windowed office, so that violence is less likely. 
B)  only the employee's supervisor should be present. 
C)  the employee should be told what his final payroll and benefits status is. 
D)  in order to counter rumors, the employee's co-workers should be told exactly why the employee was terminated. 
A)  the termination location should be visible by others, such as a glass-windowed office, so that violence is less likely. 
B)  only the employee's supervisor should be present. 
C)  the employee should be told what his final payroll and benefits status is. 
D)  in order to counter rumors, the employee's co-workers should be told exactly why the employee was terminated.

Question 17

If a peer review panel makes a decision on a disciplinary issue that management feels is incorrect and will damage supervisory influence over the employees,management may over-ride the peer review panel's decision without harm to the procedural justice of the process.

Accepted Answer

A) True 
 B)False

Question 18

In the reciprocal relationship,each right of employers and employees comes with a corresponding

Accepted Answer

A)  obligation. 
B)  job.. 
C)  duty. 
D)  contract. 
A)  obligation. 
B)  job.. 
C)  duty. 
D)  contract.

Question 19

A concern with compulsory arbitration is that it may be unfair because

Accepted Answer

A)  only certain employees are required to sign pre-employment compulsory arbitration agreements as a condition of employment. 
B)  sometimes only women and minorities are required to sign pre-employment compulsory arbitration agreements. 
C)  employers often select the arbitrators rather than the employees which means the arbitrators might not be viewed as fair to employees. 
D)  arbitrators issue written opinions in the cases, thus making public disputes which would otherwise have remained private. 
A)  only certain employees are required to sign pre-employment compulsory arbitration agreements as a condition of employment. 
B)  sometimes only women and minorities are required to sign pre-employment compulsory arbitration agreements. 
C)  employers often select the arbitrators rather than the employees which means the arbitrators might not be viewed as fair to employees. 
D)  arbitrators issue written opinions in the cases, thus making public disputes which would otherwise have remained private.

Question 20

If an employer deliberately makes conditions intolerable in an attempt to force an employee to resign,it is called a coerced resignation and it is illegal.

Accepted Answer

A) True 
 B)False

provide general guidance to managers,while are specific to the situation allow no discretion by the individual manager.

____ are customary methods of handling activities.

Peer review panels

Organizational newsletters,websites and tweets,are examples of upward communication allowing management to learn about the concerns of employees.

What is a formal employment contract? Discuss the provisions typically included in a formal employment contract.

Which of the following statements is TRUE regarding whistle-blowing?

In casinos,video cameras are positioned so that employees' interactions with customers are constantly recorded.For this practice to conform to proper HR procedures,it should involve all of the following EXCEPT

Discipline is most constructively viewed as ____ that enforces organizational rules.

____ are powers,privileges,or interests that belong to a person by law,nature,or tradition.

When Claudette was hired,her supervisor said that she had a job with the company as long as she performed well.Which of the following statements is true?

An employer can avoid a case of wrongful discharge by following all of the following steps EXCEPT

For discipline to be effective it must be

The concept of "just cause" for disciplinary actions or dismissal is concerned with

When terminating an employee

If a peer review panel makes a decision on a disciplinary issue that management feels is incorrect and will damage supervisory influence over the employees,management may over-ride the peer review panel's decision without harm to the procedural justice of the process.

In the reciprocal relationship,each right of employers and employees comes with a corresponding

A concern with compulsory arbitration is that it may be unfair because

If an employer deliberately makes conditions intolerable in an attempt to force an employee to resign,it is called a coerced resignation and it is illegal.

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Union/Management Relations

Filters

Exam 15: Employee Rights and Responsibilities

____ provide general guidance to managers,while ____ are specific to the situation allow no discretion by the individual manager.

____ are customary methods of handling activities.

Peer review panels

Organizational newsletters,websites and tweets,are examples of upward communication allowing management to learn about the concerns of employees.

What is a formal employment contract? Discuss the provisions typically included in a formal employment contract.

Which of the following statements is TRUE regarding whistle-blowing?

In casinos,video cameras are positioned so that employees' interactions with customers are constantly recorded.For this practice to conform to proper HR procedures,it should involve all of the following EXCEPT

Discipline is most constructively viewed as ____ that enforces organizational rules.

____ are powers,privileges,or interests that belong to a person by law,nature,or tradition.

When Claudette was hired,her supervisor said that she had a job with the company as long as she performed well.Which of the following statements is true?

An employer can avoid a case of wrongful discharge by following all of the following steps EXCEPT

For discipline to be effective it must be

The concept of "just cause" for disciplinary actions or dismissal is concerned with

When terminating an employee

If a peer review panel makes a decision on a disciplinary issue that management feels is incorrect and will damage supervisory influence over the employees,management may over-ride the peer review panel's decision without harm to the procedural justice of the process.

In the reciprocal relationship,each right of employers and employees comes with a corresponding

A concern with compulsory arbitration is that it may be unfair because

If an employer deliberately makes conditions intolerable in an attempt to force an employee to resign,it is called a coerced resignation and it is illegal.

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Union/Management Relations

Filters

provide general guidance to managers,while are specific to the situation allow no discretion by the individual manager.