Question 1

If an employee has the right to a safe working environment,the employer has

Accepted Answer

A)  the right for government to enforce those rights, so that all employers in the industry have similar costs. 
B)  an obligation to provide a safe workplace. 
C)  the right to demand compliance with all necessary rules. 
D)  the responsibility to compensate the employee for any workplace injury. 
A)  the right for government to enforce those rights, so that all employers in the industry have similar costs. 
B)  an obligation to provide a safe workplace. 
C)  the right to demand compliance with all necessary rules. 
D)  the responsibility to compensate the employee for any workplace injury.

Question 2

For U.S.government contractors,what is the major consequence of not providing employees with a drug free environment under the Drug Free Workplace Act?

Accepted Answer

A)  The contractor becomes liable for criminal law suits for individuals injured by impaired employees. 
B)  The contractor will be subject to fines. 
C)  State governments may require additional workers' compensation insurance. 
D)  The company may lose its federal government contracts. 
A)  The contractor becomes liable for criminal law suits for individuals injured by impaired employees. 
B)  The contractor will be subject to fines. 
C)  State governments may require additional workers' compensation insurance. 
D)  The company may lose its federal government contracts.

Question 3

The number of absences per 100 employees per day is called the

Accepted Answer

A)  inactivity rate. 
B)  incidence rate. 
C)  severity rate. 
D)  time lost rate. 
A)  inactivity rate. 
B)  incidence rate. 
C)  severity rate. 
D)  time lost rate.

Question 4

Carlos works for a large floral company.He is expected to complete 30 flower arrangements per day according to the specifications of each customer order.Each arrangement must contain the correct number,kinds,colors,and qualities of flowers in the required arrangement style.Customer complaints about arrangements directly affect Carlos' performance appraisal.Carlos has been angry for several months."I do my best to meet the order specifications,but the company is cutting corners on the flowers.What we receive is half-wilted,too small,or the wrong varieties." What is happening here?

Accepted Answer

A)  Carlos is not living up to his responsibilities at work. 
B)  The floral company is not meeting its responsibilities to Carlos. 
C)  The customers have a responsibility to complain to Carlos' manager in order to improve the product. 
D)  Carlos is mistaking his employment relationship as a reciprocal one and not as financial one. 
A)  Carlos is not living up to his responsibilities at work. 
B)  The floral company is not meeting its responsibilities to Carlos. 
C)  The customers have a responsibility to complain to Carlos' manager in order to improve the product. 
D)  Carlos is mistaking his employment relationship as a reciprocal one and not as financial one.

Question 5

When managers face a choice among actions to take,____ act as general guidelines that focus their actions.

Accepted Answer

A)  procedures 
B)  policies 
C)  practices 
D)  programs 
A)  procedures 
B)  policies 
C)  practices 
D)  programs

Question 6

A local law protecting gays and lesbians from employment discrimination restricts employment-at-will for employers in that locality.

Accepted Answer

A) True 
 B)False

Question 7

As director of HR you are presenting the CEO with a proposal for an intense anti-drug and substance abuse program in your organization.This program will be fairly expensive,and you plan to stress the cost-savings from decreased substance abuse in the firm.Your arguments will include all of the following EXCEPT

Accepted Answer

A)  absenteeism will be lower. 
B)  turnover will decrease. 
C)  theft costs will decline. 
D)  accidents will decrease. 
A)  absenteeism will be lower. 
B)  turnover will decrease. 
C)  theft costs will decline. 
D)  accidents will decrease.

Question 8

One day in the stacks of the university library,Sally,a librarian,confronted Gina,another librarian,who has started dating Sally's ex-boyfriend.During the altercation,Sally pushed Gina the into a bookcart.Gina fell and broke her ankle.Sally was immediately terminated.The university has a progressive discipline process.Sally's firing

Accepted Answer

A)  was inappropriate and lacks due process because it violates the company discipline procedure. 
B)  was premature. Sally should have been counseled before any other disciplinary action was taken. 
C)  was appropriate. The progressive discipline procedure is not applied for certain serious offenses. 
D)  may be illegal since Sally has not been allowed to give any explanation for her behavior. 
A)  was inappropriate and lacks due process because it violates the company discipline procedure. 
B)  was premature. Sally should have been counseled before any other disciplinary action was taken. 
C)  was appropriate. The progressive discipline procedure is not applied for certain serious offenses. 
D)  may be illegal since Sally has not been allowed to give any explanation for her behavior.

Question 9

As director of HR for a regional trucking firm,your CEO has asked you what steps need to be taken in order to place Global Positioning Devices in all the trucks in order to make sure that the truck drivers take approved routes on Interstate highways and do not take "shortcuts" on substandard roads or otherwise deviate from their routes.The CEO also wishes to install mileage and time recorders on the trucks to ensure that drivers are taking mandatory rest breaks.Your advice to the CEO includes all EXCEPT the following

Accepted Answer

A)  determine in advance how all the information from performance monitoring will be used. 
B)  provide feedback to the truckers regarding their performance monitoring in order to help them improve performance. 
C)  obtain signed consent forms from the truckers agreeing to performance monitoring. 
D)  maintain secrecy about the monitoring from the truck drivers, otherwise they might be able to sabotage the tracking devices. 
A)  determine in advance how all the information from performance monitoring will be used. 
B)  provide feedback to the truckers regarding their performance monitoring in order to help them improve performance. 
C)  obtain signed consent forms from the truckers agreeing to performance monitoring. 
D)  maintain secrecy about the monitoring from the truck drivers, otherwise they might be able to sabotage the tracking devices.

Question 10

The right of employers' to monitor employees in the workplace,using video,voice and/or computer monitoring,is legally controversial and frequently challenged in the courts.

Accepted Answer

A) True 
 B)False

Question 11

____ incorporates a sequence of steps,each becoming more stringent,that are designed to change the employee's inappropriate behavior.

Accepted Answer

A)  Progressive discipline 
B)  Step-wise punishment 
C)  Escalating discipline 
D)  Positive discipline 
A)  Progressive discipline 
B)  Step-wise punishment 
C)  Escalating discipline 
D)  Positive discipline

Question 12

Flexible work scheduling may reduce employee tardiness.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is RECOMMENDED regarding employee records?

Accepted Answer

A)  Keep all medical, disciplinary, and performance reports together in a separate confidential file. 
B)  Release employee information only with employee's consent. 
C)  Employee files should be available to the employees themselves without restriction. 
D)  Do not destroy any information regarding an employee's history with the firm. 
A)  Keep all medical, disciplinary, and performance reports together in a separate confidential file. 
B)  Release employee information only with employee's consent. 
C)  Employee files should be available to the employees themselves without restriction. 
D)  Do not destroy any information regarding an employee's history with the firm.

Question 14

A statement in the employee handbook that the employee or the employer may terminate the relationship at any time,for any reason,with or without cause or notice is called a/an ____ statement.

Accepted Answer

A)  implied contract 
B)  temporary employment 
C)  employment-at-will 
D)  no-fault-employment 
A)  implied contract 
B)  temporary employment 
C)  employment-at-will 
D)  no-fault-employment

Question 15

The contents of an employee handbook form a written contract between the individual employee and the employer.

Accepted Answer

A) True 
 B)False

Question 16

An individual who is outside the normal chain of command who acts as a problem solver for management and employees is known as a/an

Accepted Answer

A)  organizational ombuds. 
B)  arbitrator. 
C)  third party neutral. 
D)  peer review panelist. 
A)  organizational ombuds. 
B)  arbitrator. 
C)  third party neutral. 
D)  peer review panelist.

Question 17

The Constitutional right of U.S.citizens to be protected from search and seizure does not apply to employees of private employers.

Accepted Answer

A) True 
 B)False

Question 18

Pet Products International uses an outside neutral third party to make decisions in situations where there are disputes between employees and management.Pet Products requires its employees to sign a pre-employment agreement stating that all disputes will be submitted to this neutral third party.Pet Products is using

Accepted Answer

A)  grievance mediation. 
B)  peer review. 
C)  progressive discipline. 
D)  compulsory arbitration. 
A)  grievance mediation. 
B)  peer review. 
C)  progressive discipline. 
D)  compulsory arbitration.

Question 19

The advantages of a "no fault" absenteeism policy include all of the following EXCEPT

Accepted Answer

A)  employees must manage their own attendance. 
B)  employers can still discipline or terminate employees with excessive absences. 
C)  employees are able to "sell back" allowed days off that they did not use. 
D)  supervisors and HR staff do not have to judge whether an employee's absence is excused or unexcused. 
A)  employees must manage their own attendance. 
B)  employers can still discipline or terminate employees with excessive absences. 
C)  employees are able to "sell back" allowed days off that they did not use. 
D)  supervisors and HR staff do not have to judge whether an employee's absence is excused or unexcused.

Question 20

What benefits do alternative dispute resolution systems provide employers?

Accepted Answer

A)  higher employee productivity 
B)  reduction in numbers of employee complaints 
C)  lower legal costs 
D)  fewer constraints on management behaviors than when no ADR system is in place 
A)  higher employee productivity 
B)  reduction in numbers of employee complaints 
C)  lower legal costs 
D)  fewer constraints on management behaviors than when no ADR system is in place

If an employee has the right to a safe working environment,the employer has

For U.S.government contractors,what is the major consequence of not providing employees with a drug free environment under the Drug Free Workplace Act?

The number of absences per 100 employees per day is called the

When managers face a choice among actions to take,____ act as general guidelines that focus their actions.

A local law protecting gays and lesbians from employment discrimination restricts employment-at-will for employers in that locality.

The right of employers' to monitor employees in the workplace,using video,voice and/or computer monitoring,is legally controversial and frequently challenged in the courts.

____ incorporates a sequence of steps,each becoming more stringent,that are designed to change the employee's inappropriate behavior.

Flexible work scheduling may reduce employee tardiness.

Which of the following is RECOMMENDED regarding employee records?

A statement in the employee handbook that the employee or the employer may terminate the relationship at any time,for any reason,with or without cause or notice is called a/an ____ statement.

The contents of an employee handbook form a written contract between the individual employee and the employer.

An individual who is outside the normal chain of command who acts as a problem solver for management and employees is known as a/an

The Constitutional right of U.S.citizens to be protected from search and seizure does not apply to employees of private employers.

The advantages of a "no fault" absenteeism policy include all of the following EXCEPT

What benefits do alternative dispute resolution systems provide employers?

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Union/Management Relations

Filters

Exam 15: Employee Rights and Responsibilities

If an employee has the right to a safe working environment,the employer has

For U.S.government contractors,what is the major consequence of not providing employees with a drug free environment under the Drug Free Workplace Act?

The number of absences per 100 employees per day is called the

When managers face a choice among actions to take,____ act as general guidelines that focus their actions.

A local law protecting gays and lesbians from employment discrimination restricts employment-at-will for employers in that locality.

The right of employers' to monitor employees in the workplace,using video,voice and/or computer monitoring,is legally controversial and frequently challenged in the courts.

____ incorporates a sequence of steps,each becoming more stringent,that are designed to change the employee's inappropriate behavior.

Flexible work scheduling may reduce employee tardiness.

Which of the following is RECOMMENDED regarding employee records?

A statement in the employee handbook that the employee or the employer may terminate the relationship at any time,for any reason,with or without cause or notice is called a/an ____ statement.

The contents of an employee handbook form a written contract between the individual employee and the employer.

An individual who is outside the normal chain of command who acts as a problem solver for management and employees is known as a/an

The Constitutional right of U.S.citizens to be protected from search and seizure does not apply to employees of private employers.

The advantages of a "no fault" absenteeism policy include all of the following EXCEPT

What benefits do alternative dispute resolution systems provide employers?

Human Resource Management in Organizations

Strategic HR Management and Planning

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Union/Management Relations

Filters