Question 1

It is illegal and an invasion of privacy for employers to monitor employee computer use.

Accepted Answer

A) True 
 B)False

Question 2

Phillip has worked for ModernMade Textiles for 25 years,most recently in a supervisory position.He has been laid off.ModernMade Textiles is legally required to provide Phillip one week of severance pay for each year of service.

Accepted Answer

A) True 
 B)False

Question 3

Accounting practices treat expenditures on human capital as

Accepted Answer

A)  discretionary. 
B)  capital investments. 
C)  expenses. 
D)  fixed costs. 
A)  discretionary. 
B)  capital investments. 
C)  expenses. 
D)  fixed costs.

Question 4

Social networking is a challenge for HR in building employee morale and commitment because competing groups outside of the organization erode employee loyalty and their emotional engagement with the organization.

Accepted Answer

A) True 
 B)False

Question 5

Angelo is a native-born U.S.citizen.He speaks Italian,English,and French fluently.He has lived and worked in both Italy and France and has an MBA from a prestigious U.S.university.Angelo's friends describe him as "incredibly cosmopolitan" and a person who "blends in like a native wherever he is." Angelo would probably be a good candidate for a company looking to build its international business using ______________.

Accepted Answer

A)  global technical experts. 
B)  expatriate employees. 
C)  an ethnocentric approach. 
D)  host-country nationals. 
A)  global technical experts. 
B)  expatriate employees. 
C)  an ethnocentric approach. 
D)  host-country nationals.

Question 6

All of the following statements about business process reengineering are true EXCEPT

Accepted Answer

A)  BPR may have negative impacts on the organization's employees. 
B)  BPR applies to manufacturing industries rather than to the service sector, which uses the "enterprise management improvement" method instead. 
C)  an organization that implements BPR can expect to experience radical redesign of its business processes, rather than incremental improvements. 
D)  the purpose of BPR is to achieve dramatic changes in cost, quality, speed and service. 
A)  BPR may have negative impacts on the organization's employees. 
B)  BPR applies to manufacturing industries rather than to the service sector, which uses the "enterprise management improvement" method instead. 
C)  an organization that implements BPR can expect to experience radical redesign of its business processes, rather than incremental improvements. 
D)  the purpose of BPR is to achieve dramatic changes in cost, quality, speed and service.

Question 7

Under the balanced scorecard approach,an organization's performance is measured using all of the following categories EXCEPT the ____ perspective.

Accepted Answer

A)  marketing 
B)  learning and growth 
C)  financial 
D)  internal business processes 
A)  marketing 
B)  learning and growth 
C)  financial 
D)  internal business processes

Question 8

Arden Glassworks has been the major employer in the town of Arden for over 20 years,drawing mainly on the low and semi-skilled labor force.Now,a large telephone marketing firm is opening an operation in Arden which will also employ low and semi-skilled workers.Which of the following statements is TRUE?

Accepted Answer

A)  Since Arden and the marketing firm are in different industries, the impact on Arden's workforce will be minimal. 
B)  Arden will need to offer higher pay and benefits to its employees in order to keep them from moving to the new employer. 
C)  The marketing firm would only open a new operation in a geographic location that has a low average wage so that it can minimize labor costs. Consequently, there will be no upward pressure on the wages and benefits Arden must pay. 
D)  Since Arden and the marketing firm are in the same geographic area, Arden will need to consider the pay scales and benefits the new firm will offer. 
A)  Since Arden and the marketing firm are in different industries, the impact on Arden's workforce will be minimal. 
B)  Arden will need to offer higher pay and benefits to its employees in order to keep them from moving to the new employer. 
C)  The marketing firm would only open a new operation in a geographic location that has a low average wage so that it can minimize labor costs. Consequently, there will be no upward pressure on the wages and benefits Arden must pay. 
D)  Since Arden and the marketing firm are in the same geographic area, Arden will need to consider the pay scales and benefits the new firm will offer.

Question 9

The new CEO of the firm has told the vice president of HR that all HR activities must use the cost of capital as the benchmark against which their the returns from the activities are measured.The new CEO is implementing

Accepted Answer

A)  the balanced scorecard 
B)  human economic value added (HEV
A) . 
C)  return on investment (ROI). 
D)  return on assets (RO
A) . 
A)  the balanced scorecard 
B)  human economic value added (HEV
A) . 
C)  return on investment (ROI). 
D)  return on assets (RO
A) .

Question 10

In order for any organizational strategy to be successful,the HR function must

Accepted Answer

A)  align with the "one best practice" to achieve worker productivity. 
B)  move beyond the traditional HR focus on effectiveness and efficiency. 
C)  develop the needed human competencies within the organization's existing workforce. 
D)  having the right people in the right place at the right time. 
A)  align with the "one best practice" to achieve worker productivity. 
B)  move beyond the traditional HR focus on effectiveness and efficiency. 
C)  develop the needed human competencies within the organization's existing workforce. 
D)  having the right people in the right place at the right time.

Question 11

The Older Workers' Benefit Protection Act (OWPBA)requires employers to do all of the following EXCEPT

Accepted Answer

A)  give workers 40 years old and older 45 days to consider accepting severance benefits and waiving the right to sue for age discrimination. 
B)  to disclose the ages of both terminated employees and retained employees when there are layoffs. 
C)  offer older workers "consideration" in exchange for waiving the right to sue the employer for age discrimination. 
D)  provide workers over the age of 40 continued medical benefits until they qualify for Medicare or take new jobs with medical benefits. 
A)  give workers 40 years old and older 45 days to consider accepting severance benefits and waiving the right to sue for age discrimination. 
B)  to disclose the ages of both terminated employees and retained employees when there are layoffs. 
C)  offer older workers "consideration" in exchange for waiving the right to sue the employer for age discrimination. 
D)  provide workers over the age of 40 continued medical benefits until they qualify for Medicare or take new jobs with medical benefits.

Question 12

Faced with a severe,long-term drop-off in the demand for their products,a company that manufactures replacement parts for airplanes must cut its workforce significantly.The HR department must generate plans for making the workforce reduction more effective.This plan must include all of the following "best practices" EXCEPT

Accepted Answer

A)  developing a plan for communicating information about the workforce reduction to employees. 
B)  outsourcing the termination interviews and administrative processing. 
C)  identifying the core work of the business. 
D)  providing for nurturing of employees who survive the workforce reduction. 
A)  developing a plan for communicating information about the workforce reduction to employees. 
B)  outsourcing the termination interviews and administrative processing. 
C)  identifying the core work of the business. 
D)  providing for nurturing of employees who survive the workforce reduction.

Question 13

Which of the following statements is FALSE?

Accepted Answer

A)  Although each merger and acquisition has its own challenges, it is possible to take a systematic approach to integrating an acquired company into an existing company. 
B)  Poorly-addressed HR issues such as culture clashes are responsible for a significant number of merger and acquisition failures. 
C)  More than half of mergers and acquisitions are successful in meeting financial, marketing or product gains. 
D)  HR due diligence in an acquisition focuses on legal compliance, compensation and benefit programs, the quality of talent, and labor contract obligations. 
A)  Although each merger and acquisition has its own challenges, it is possible to take a systematic approach to integrating an acquired company into an existing company. 
B)  Poorly-addressed HR issues such as culture clashes are responsible for a significant number of merger and acquisition failures. 
C)  More than half of mergers and acquisitions are successful in meeting financial, marketing or product gains. 
D)  HR due diligence in an acquisition focuses on legal compliance, compensation and benefit programs, the quality of talent, and labor contract obligations.

Question 14

In the balanced scorecard approach,HR analysis should address accountability,validity and actionable results.

Accepted Answer

A) True 
 B)False

Question 15

Because so many HR functions,such as recruiting,involve one-on-one personal interaction,electronic communication innovations have had little impact on HR.

Accepted Answer

A) True 
 B)False

Question 16

How are changes in communication technologies,including social networking,affecting the HR function in organizations?

Accepted Answer

Changes in communication technologies ar

Question 17

Changing societal attitudes are leading to employee expectation that they are entitled to have personal time during the workday in which they can engage in non-work-related communication.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements is FALSE?

Accepted Answer

A)  The organization's existing employees limit the organization's choice of strategy. 
B)  Although HR is a staff function, it can add value by helping the organization improve its performance. 
C)  Most HR professionals are not full strategic partners in their organizations. 
D)  In order to have a clear strategic vision, it is best for management to have sole authority to select the organization's competitive strategy.. 
A)  The organization's existing employees limit the organization's choice of strategy. 
B)  Although HR is a staff function, it can add value by helping the organization improve its performance. 
C)  Most HR professionals are not full strategic partners in their organizations. 
D)  In order to have a clear strategic vision, it is best for management to have sole authority to select the organization's competitive strategy..

Question 19

Abbeyville Dairy does not have a formal HR professional.The top executives wish to identify problems the company may have with legal compliance and record keeping.It would be advisable for Abbeyville Dairy to conduct a benchmarking analysis.

Accepted Answer

A) True 
 B)False

Question 20

Using technology to monitor employee performance

Accepted Answer

A)  is legally considered an invasion of privacy unless the Department of Justice has approved the methodology. 
B)  typically does not affect employee attitudes because performance evaluation is a normal and accepted organizational process. 
C)  involves few legal restrictions. 
D)  rarely results in information that results in employee discipline or termination, so its expense is difficult to justify. 
A)  is legally considered an invasion of privacy unless the Department of Justice has approved the methodology. 
B)  typically does not affect employee attitudes because performance evaluation is a normal and accepted organizational process. 
C)  involves few legal restrictions. 
D)  rarely results in information that results in employee discipline or termination, so its expense is difficult to justify.

It is illegal and an invasion of privacy for employers to monitor employee computer use.

Phillip has worked for ModernMade Textiles for 25 years,most recently in a supervisory position.He has been laid off.ModernMade Textiles is legally required to provide Phillip one week of severance pay for each year of service.

Accounting practices treat expenditures on human capital as

Social networking is a challenge for HR in building employee morale and commitment because competing groups outside of the organization erode employee loyalty and their emotional engagement with the organization.

All of the following statements about business process reengineering are true EXCEPT

Under the balanced scorecard approach,an organization's performance is measured using all of the following categories EXCEPT the ____ perspective.

The new CEO of the firm has told the vice president of HR that all HR activities must use the cost of capital as the benchmark against which their the returns from the activities are measured.The new CEO is implementing

In order for any organizational strategy to be successful,the HR function must

The Older Workers' Benefit Protection Act (OWPBA)requires employers to do all of the following EXCEPT

Which of the following statements is FALSE?

In the balanced scorecard approach,HR analysis should address accountability,validity and actionable results.

Because so many HR functions,such as recruiting,involve one-on-one personal interaction,electronic communication innovations have had little impact on HR.

How are changes in communication technologies,including social networking,affecting the HR function in organizations?

Changing societal attitudes are leading to employee expectation that they are entitled to have personal time during the workday in which they can engage in non-work-related communication.

Which of the following statements is FALSE?

Abbeyville Dairy does not have a formal HR professional.The top executives wish to identify problems the company may have with legal compliance and record keeping.It would be advisable for Abbeyville Dairy to conduct a benchmarking analysis.

Using technology to monitor employee performance

Human Resource Management in Organizations

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters

Exam 2: Strategic HR Management and Planning

It is illegal and an invasion of privacy for employers to monitor employee computer use.

Phillip has worked for ModernMade Textiles for 25 years,most recently in a supervisory position.He has been laid off.ModernMade Textiles is legally required to provide Phillip one week of severance pay for each year of service.

Accounting practices treat expenditures on human capital as

Social networking is a challenge for HR in building employee morale and commitment because competing groups outside of the organization erode employee loyalty and their emotional engagement with the organization.

All of the following statements about business process reengineering are true EXCEPT

Under the balanced scorecard approach,an organization's performance is measured using all of the following categories EXCEPT the ____ perspective.

The new CEO of the firm has told the vice president of HR that all HR activities must use the cost of capital as the benchmark against which their the returns from the activities are measured.The new CEO is implementing

In order for any organizational strategy to be successful,the HR function must

The Older Workers' Benefit Protection Act (OWPBA)requires employers to do all of the following EXCEPT

Which of the following statements is FALSE?

In the balanced scorecard approach,HR analysis should address accountability,validity and actionable results.

Because so many HR functions,such as recruiting,involve one-on-one personal interaction,electronic communication innovations have had little impact on HR.

How are changes in communication technologies,including social networking,affecting the HR function in organizations?

Changing societal attitudes are leading to employee expectation that they are entitled to have personal time during the workday in which they can engage in non-work-related communication.

Which of the following statements is FALSE?

Abbeyville Dairy does not have a formal HR professional.The top executives wish to identify problems the company may have with legal compliance and record keeping.It would be advisable for Abbeyville Dairy to conduct a benchmarking analysis.

Using technology to monitor employee performance

Human Resource Management in Organizations

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters