Question 1

The intention of the Major Reduction in Force Act is to give employees advance notice of an impending layoff.

Accepted Answer

A) True 
 B)False

Question 2

Factors that would be included in a SWOT analysis would include all of the following EXCEPT

Accepted Answer

A)  projected inflation rate for the next year. 
B)  potential changes in union organizing legislation. 
C)  the proportion of the available workforce who will be under age 30. 
D)  innovations in payroll processing technology. 
A)  projected inflation rate for the next year. 
B)  potential changes in union organizing legislation. 
C)  the proportion of the available workforce who will be under age 30. 
D)  innovations in payroll processing technology.

Question 3

A "structural mismatch" between workers and jobs means that

Accepted Answer

A)  unemployed workers with needed skills are located in different geographic regions of the country than where economic growth is occurring. 
B)  workers do not have the skills needed for the current needs of the economy. 
C)  there is a difference between an organization's existing workforce and the workforce it needs for competitive success. 
D)  the failure of an organization's HR function to predict talent surplus or shortage. 
A)  unemployed workers with needed skills are located in different geographic regions of the country than where economic growth is occurring. 
B)  workers do not have the skills needed for the current needs of the economy. 
C)  there is a difference between an organization's existing workforce and the workforce it needs for competitive success. 
D)  the failure of an organization's HR function to predict talent surplus or shortage.

Question 4

What is environmental scanning? Why is it important? What information does external environmental scanning convey to the HR manager?

Accepted Answer

Environmental scanning is the process of

Question 5

Revenue divided by full time employee equivalents is

Accepted Answer

A)  a way to calculate HR's intangible contribution to the organization. 
B)  a measure of employee productivity. 
C)  return on investment in employees. 
D)  human economic value added. 
A)  a way to calculate HR's intangible contribution to the organization. 
B)  a measure of employee productivity. 
C)  return on investment in employees. 
D)  human economic value added.

Question 6

All the following are reasons to outsource an organizational function EXCEPT

Accepted Answer

A)  the function is noncore to the organization. 
B)  another firm has greater economies-of-scale and can provide the service cheaper. 
C)  the organization does not have employees with the necessary skills to perform the function. 
D)  the function has legal compliance issues that the organization can push "downstream" to the outsourcing company. 
A)  the function is noncore to the organization. 
B)  another firm has greater economies-of-scale and can provide the service cheaper. 
C)  the organization does not have employees with the necessary skills to perform the function. 
D)  the function has legal compliance issues that the organization can push "downstream" to the outsourcing company.

Question 7

In order to identify threats and opportunities in the world outside the organization,HR managers must

Accepted Answer

A)  evaluate the external workforce. 
B)  conduct a competitive analysis. 
C)  engage in environmental scanning. 
D)  perform a global analysis. 
A)  evaluate the external workforce. 
B)  conduct a competitive analysis. 
C)  engage in environmental scanning. 
D)  perform a global analysis.

Question 8

The main reason that HR metrics are difficult to compare across organizations is due to

Accepted Answer

A)  fear by HR executives that their department will not compare well with other organizations. 
B)  the unique nature of each organization's HR function. 
C)  the fact that most of this information is proprietary. 
D)  lack of consistency in HR reporting. 
A)  fear by HR executives that their department will not compare well with other organizations. 
B)  the unique nature of each organization's HR function. 
C)  the fact that most of this information is proprietary. 
D)  lack of consistency in HR reporting.

Question 9

Downsizing reduces costs in the short term but can damage the organization in the long run by depleting its talent pool.

Accepted Answer

A) True 
 B)False

Question 10

If an HR manager wishes to determine how much operating profit per employee the firm generates,he/she should calculate Human Capital Value Added (HCVA)

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements is FALSE about electronic human resource management systems (e-HRM)?

Accepted Answer

A)  E-HRM systems typically increase the efficiency of administrative HR functions and reduce costs. 
B)  E-HRM systems are usually separate from the organization's overall enterprise software and IT plan. 
C)  E-HRM can support every function within HR. 
D)  The collection and analysis of HR data via an e-HRM system allows managers to model future conditions. 
A)  E-HRM systems typically increase the efficiency of administrative HR functions and reduce costs. 
B)  E-HRM systems are usually separate from the organization's overall enterprise software and IT plan. 
C)  E-HRM can support every function within HR. 
D)  The collection and analysis of HR data via an e-HRM system allows managers to model future conditions.

Question 12

Which of the following statements about communication technology's impact on HR is FALSE?

Accepted Answer

A)  Constant social networking means that today's employees experience less of a division between their work lives and their personal lives. 
B)  Employees today expect more frequent and more rapid communication from their managers. 
C)  The organization's reputation can be damaged by employee communication with outsiders, and this is magnified by social networking. 
D)  Research has shown that the typical employee is not interested in learning more about the organization, so HR communication has little impact on employee attitudes regardless of its format or medium. 
A)  Constant social networking means that today's employees experience less of a division between their work lives and their personal lives. 
B)  Employees today expect more frequent and more rapid communication from their managers. 
C)  The organization's reputation can be damaged by employee communication with outsiders, and this is magnified by social networking. 
D)  Research has shown that the typical employee is not interested in learning more about the organization, so HR communication has little impact on employee attitudes regardless of its format or medium.

Question 13

The HR department's cost of processing each applicant for non-exempt openings is a measure of efficiency.

Accepted Answer

A) True 
 B)False

Question 14

____ occurs when individuals who quit,die or retire are not replaced.

Accepted Answer

A)  Attrition 
B)  Voluntary separation 
C)  Workforce depletion 
D)  A hiring freeze 
A)  Attrition 
B)  Voluntary separation 
C)  Workforce depletion 
D)  A hiring freeze

Question 15

Cliff has about 10 years of HR experience and has recently earned his professional certification.He is searching for a job in an organization that takes a strategic approach to HR.Key phrases that Cliff is looking for in organizational informational materials describing the competencies the hiring organization wants in new HR professionals include all of the following EXCEPT

Accepted Answer

A)  administrative expert. 
B)  change steward. 
C)  business ally. 
D)  talent manager. 
A)  administrative expert. 
B)  change steward. 
C)  business ally. 
D)  talent manager.

Question 16

In order to calculate the wealth created per employee,one must divide ___________ by the organization's full time headcount.

Accepted Answer

A)  shareholder's equity 
B)  net profit after taxes minus cost of capital 
C)  revenue minus (operating expense minus (compensation plus benefits cost)) 
D)  value of gains from productivity improvement for the time period 
A)  shareholder's equity 
B)  net profit after taxes minus cost of capital 
C)  revenue minus (operating expense minus (compensation plus benefits cost)) 
D)  value of gains from productivity improvement for the time period

Question 17

The retirement of the baby boom generation will be a benefit to most organizations since it will eliminate employees with outdated skills and irrelevant work experience.

Accepted Answer

A) True 
 B)False

Question 18

Employees who value _________ are most likely to be attracted to jobs allowing them to telecommute.

Accepted Answer

A)  work variety 
B)  opportunities for early retirement 
C)  flexibility 
D)  a fast-track promotion path 
A)  work variety 
B)  opportunities for early retirement 
C)  flexibility 
D)  a fast-track promotion path

Question 19

IBM builds work teams partly based on individual employees' social networks.IBM collects data on employee social networks by

Accepted Answer

A)  asking each employee to record his/her internal and external contacts in an HR database. 
B)  examining call records and emails of employees. 
C)  developing internal communication pathways called "spider webs." 
D)  requiring employees to give HR access to their personal social networking accounts. 
A)  asking each employee to record his/her internal and external contacts in an HR database. 
B)  examining call records and emails of employees. 
C)  developing internal communication pathways called "spider webs." 
D)  requiring employees to give HR access to their personal social networking accounts.

Question 20

Trunkline Chemicals is considering opening a manufacturing plant in Vietnam.As director of HR,you assign a committee of HR staff to investigate all of the following factors EXCEPT

Accepted Answer

A)  the role and nature of labor unions in Vietnam. 
B)  the stability of the political environment in Vietnam. 
C)  Vietnamese laws regarding compensation. 
D)  whether the change in manufacturing location will be profitable in the short-run. 
A)  the role and nature of labor unions in Vietnam. 
B)  the stability of the political environment in Vietnam. 
C)  Vietnamese laws regarding compensation. 
D)  whether the change in manufacturing location will be profitable in the short-run.

The intention of the Major Reduction in Force Act is to give employees advance notice of an impending layoff.

Factors that would be included in a SWOT analysis would include all of the following EXCEPT

A "structural mismatch" between workers and jobs means that

What is environmental scanning? Why is it important? What information does external environmental scanning convey to the HR manager?

Revenue divided by full time employee equivalents is

All the following are reasons to outsource an organizational function EXCEPT

In order to identify threats and opportunities in the world outside the organization,HR managers must

The main reason that HR metrics are difficult to compare across organizations is due to

Downsizing reduces costs in the short term but can damage the organization in the long run by depleting its talent pool.

If an HR manager wishes to determine how much operating profit per employee the firm generates,he/she should calculate Human Capital Value Added (HCVA)

Which of the following statements is FALSE about electronic human resource management systems (e-HRM)?

Which of the following statements about communication technology's impact on HR is FALSE?

The HR department's cost of processing each applicant for non-exempt openings is a measure of efficiency.

____ occurs when individuals who quit,die or retire are not replaced.

In order to calculate the wealth created per employee,one must divide ___________ by the organization's full time headcount.

The retirement of the baby boom generation will be a benefit to most organizations since it will eliminate employees with outdated skills and irrelevant work experience.

Employees who value _________ are most likely to be attracted to jobs allowing them to telecommute.

IBM builds work teams partly based on individual employees' social networks.IBM collects data on employee social networks by

Trunkline Chemicals is considering opening a manufacturing plant in Vietnam.As director of HR,you assign a committee of HR staff to investigate all of the following factors EXCEPT

Human Resource Management in Organizations

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters

Exam 2: Strategic HR Management and Planning

The intention of the Major Reduction in Force Act is to give employees advance notice of an impending layoff.

Factors that would be included in a SWOT analysis would include all of the following EXCEPT

A "structural mismatch" between workers and jobs means that

What is environmental scanning? Why is it important? What information does external environmental scanning convey to the HR manager?

Revenue divided by full time employee equivalents is

All the following are reasons to outsource an organizational function EXCEPT

In order to identify threats and opportunities in the world outside the organization,HR managers must

The main reason that HR metrics are difficult to compare across organizations is due to

Downsizing reduces costs in the short term but can damage the organization in the long run by depleting its talent pool.

If an HR manager wishes to determine how much operating profit per employee the firm generates,he/she should calculate Human Capital Value Added (HCVA)

Which of the following statements is FALSE about electronic human resource management systems (e-HRM)?

Which of the following statements about communication technology's impact on HR is FALSE?

The HR department's cost of processing each applicant for non-exempt openings is a measure of efficiency.

____ occurs when individuals who quit,die or retire are not replaced.

In order to calculate the wealth created per employee,one must divide ___________ by the organization's full time headcount.

The retirement of the baby boom generation will be a benefit to most organizations since it will eliminate employees with outdated skills and irrelevant work experience.

Employees who value _________ are most likely to be attracted to jobs allowing them to telecommute.

IBM builds work teams partly based on individual employees' social networks.IBM collects data on employee social networks by

Trunkline Chemicals is considering opening a manufacturing plant in Vietnam.As director of HR,you assign a committee of HR staff to investigate all of the following factors EXCEPT

Human Resource Management in Organizations

Equal Employment Opportunity

Workers,Jobs,and Job Analysis

Human Resource Planning and Retention

Recruiting and Labor Markets

Selecting Human Resources

Training Human Resources

Talent Management

Performance Management and Appraisal

Total Rewards and Compensation

Incentive Plans and Executive Compensation

Managing Employee Benefits

Risk Management and Worker Protection

Employee Rights and Responsibilities

Union/Management Relations

Filters