Question 1

To be successful,organizations should seek to align their processes with customer needs.

Accepted Answer

A) True 
 B)False

Question 2

The importance of Six Sigma to HR extends to all of the following EXCEPT which one?

Accepted Answer

A) performance management 
B) employee benefits 
C) training 
D) communication 
A) performance management 
B) employee benefits 
C) training 
D) communication

Question 3

HR professionals do not need to fully understand the economic and financial matters pertaining to their organization.

Accepted Answer

A) True 
 B)False

Question 4

Most human resources issues have little relevance for line managers.

Accepted Answer

A) True 
 B)False

Question 5

The extent to which organizations are successful in focusing on internal management issues often separates the winners from the losers in today's competitive world.

Accepted Answer

A) True 
 B)False

Question 6

It is quite possible that when managers increase costs productivity often rises.

Accepted Answer

A) True 
 B)False

Question 7

A recent study suggests that about 55 percent of Canada's workforce will be impacted by globalization,with knowledge workers and manufacturing jobs taking the brunt of the impact of the competition by lower-wage countries.

Accepted Answer

A) True 
 B)False

Question 8

What is the changing nature of the HR manager's role increasingly focused on?

Accepted Answer

A) policy formulation 
B) international issues 
C) privacy issues,global management issues,HR planning,and downsizing issues 
D) basic practices like staffing,but also policy development,employee advocacy,and advice 
A) policy formulation 
B) international issues 
C) privacy issues,global management issues,HR planning,and downsizing issues 
D) basic practices like staffing,but also policy development,employee advocacy,and advice

Question 9

Rather than simply laying off people in downsizing efforts,companies such as L.L.Bean rely upon voluntary separation programs to provide an incentive for employees to leave on their own accord.

Accepted Answer

A) True 
 B)False

Question 10

Top management increasingly expects HR managers to reduce their level of involvement in the overall strategy of the organization and concentrate on improving administrative efficiency.

Accepted Answer

A) True 
 B)False

Question 11

To achieve sustainable competitive advantage through people,an organization's employees' skills,knowledge,and abilities must be widely available in the labour market.

Accepted Answer

A) True 
 B)False

Question 12

Employee leasing shifts administrative costs from the company to a professional employer organization.

Accepted Answer

A) True 
 B)False

Question 13

HRIS systems in some organizations,such as Corning Inc.,are changing the way HR processes are designed and executed.What type of technological effect is this?

Accepted Answer

A) relational 
B) operational 
C) transformational 
D) configurational 
A) relational 
B) operational 
C) transformational 
D) configurational

Question 14

Which of the following groups is responsible for building an organization's skilled and motivated workforce?

Accepted Answer

A) HR managers 
B) line managers and supervisors 
C) department managers 
D) HR and line managers 
A) HR managers 
B) line managers and supervisors 
C) department managers 
D) HR and line managers

Question 15

Employee leasing refers to employing workers in their homes rather than within the traditional office environment.

Accepted Answer

A) True 
 B)False

Question 16

Almost all Canadian employers have engaged in some type of downsizing.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is an example of corporate social responsibility?

Accepted Answer

A) providing career counselling to outsourced employees to increase their ability to find work 
B) installing noise-reduction baffling in plants to decrease anticipated community complaints 
C) sharing knowledge freely throughout the organization to improve employee efficiency and workflow 
D) providing speed-reading courses for front-line staff to improve their abilities in absorbing new information 
A) providing career counselling to outsourced employees to increase their ability to find work 
B) installing noise-reduction baffling in plants to decrease anticipated community complaints 
C) sharing knowledge freely throughout the organization to improve employee efficiency and workflow 
D) providing speed-reading courses for front-line staff to improve their abilities in absorbing new information

Question 18

Women are heavily concentrated in managerial occupations.

Accepted Answer

A) True 
 B)False

Question 19

Which statement best describes the relationship among gender,education,and pay?

Accepted Answer

A) Women generally earn less than men do; however,when they have an advanced degree they earn the same amount as men. 
B) Men and women generally earn the same amount except when neither group has any higher education. 
C) Women consistently and in every category earn less than men with an equivalent amount of education. 
D) Men with a university degree earn approximately the same as women with an advanced degree. 
A) Women generally earn less than men do; however,when they have an advanced degree they earn the same amount as men. 
B) Men and women generally earn the same amount except when neither group has any higher education. 
C) Women consistently and in every category earn less than men with an equivalent amount of education. 
D) Men with a university degree earn approximately the same as women with an advanced degree.

Question 20

Many Canadian firms are shifting some of their work and jobs to overseas locations.What is this business practice called?

Accepted Answer

A) nearshoring 
B) offshoring 
C) employee leasing 
D) downsizing 
A) nearshoring 
B) offshoring 
C) employee leasing 
D) downsizing

To be successful,organizations should seek to align their processes with customer needs.

The importance of Six Sigma to HR extends to all of the following EXCEPT which one?

HR professionals do not need to fully understand the economic and financial matters pertaining to their organization.

Most human resources issues have little relevance for line managers.

The extent to which organizations are successful in focusing on internal management issues often separates the winners from the losers in today's competitive world.

It is quite possible that when managers increase costs productivity often rises.

A recent study suggests that about 55 percent of Canada's workforce will be impacted by globalization,with knowledge workers and manufacturing jobs taking the brunt of the impact of the competition by lower-wage countries.

What is the changing nature of the HR manager's role increasingly focused on?

Rather than simply laying off people in downsizing efforts,companies such as L.L.Bean rely upon voluntary separation programs to provide an incentive for employees to leave on their own accord.

Top management increasingly expects HR managers to reduce their level of involvement in the overall strategy of the organization and concentrate on improving administrative efficiency.

To achieve sustainable competitive advantage through people,an organization's employees' skills,knowledge,and abilities must be widely available in the labour market.

Employee leasing shifts administrative costs from the company to a professional employer organization.

HRIS systems in some organizations,such as Corning Inc.,are changing the way HR processes are designed and executed.What type of technological effect is this?

Which of the following groups is responsible for building an organization's skilled and motivated workforce?

Employee leasing refers to employing workers in their homes rather than within the traditional office environment.

Almost all Canadian employers have engaged in some type of downsizing.

Which of the following is an example of corporate social responsibility?

Women are heavily concentrated in managerial occupations.

Which statement best describes the relationship among gender,education,and pay?

Many Canadian firms are shifting some of their work and jobs to overseas locations.What is this business practice called?

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 1: The World of Human Resources Management

To be successful,organizations should seek to align their processes with customer needs.

The importance of Six Sigma to HR extends to all of the following EXCEPT which one?

HR professionals do not need to fully understand the economic and financial matters pertaining to their organization.

Most human resources issues have little relevance for line managers.

The extent to which organizations are successful in focusing on internal management issues often separates the winners from the losers in today's competitive world.

It is quite possible that when managers increase costs productivity often rises.

A recent study suggests that about 55 percent of Canada's workforce will be impacted by globalization,with knowledge workers and manufacturing jobs taking the brunt of the impact of the competition by lower-wage countries.

What is the changing nature of the HR manager's role increasingly focused on?

Rather than simply laying off people in downsizing efforts,companies such as L.L.Bean rely upon voluntary separation programs to provide an incentive for employees to leave on their own accord.

Top management increasingly expects HR managers to reduce their level of involvement in the overall strategy of the organization and concentrate on improving administrative efficiency.

To achieve sustainable competitive advantage through people,an organization's employees' skills,knowledge,and abilities must be widely available in the labour market.

Employee leasing shifts administrative costs from the company to a professional employer organization.

HRIS systems in some organizations,such as Corning Inc.,are changing the way HR processes are designed and executed.What type of technological effect is this?

Which of the following groups is responsible for building an organization's skilled and motivated workforce?

Employee leasing refers to employing workers in their homes rather than within the traditional office environment.

Almost all Canadian employers have engaged in some type of downsizing.

Which of the following is an example of corporate social responsibility?

Women are heavily concentrated in managerial occupations.

Which statement best describes the relationship among gender,education,and pay?

Many Canadian firms are shifting some of their work and jobs to overseas locations.What is this business practice called?

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

Employee Rights and Discipline

The Dynamics of Labour Relations

International Human Resources Management

Filters