Question 1

Alternative dispute resolution (ADR)is a relatively recent development utilized in non-union workplaces.

Accepted Answer

A) True 
 B)False

Question 2

What is the term for discipline programs designed to motivate an employee to correct his or her misconduct by taking responsibility for his or her actions?

Accepted Answer

A) hot-stove programs 
B) progressive discipline 
C) respect-discipline programs 
D) positive discipline 
A) hot-stove programs 
B) progressive discipline 
C) respect-discipline programs 
D) positive discipline

Question 3

With an open-door policy,decisions tend to be consistent across managers.

Accepted Answer

A) True 
 B)False

Question 4

The human resource manager has invited Tammy for a meeting to discuss reports of her misconduct.The two parties will have joint discussion and problem-solving activities to address and overcome any proven misconduct.What type of disciplinary program is evident here?

Accepted Answer

A) an open-door discipline program 
B) a nondirective discipline program 
C) a positive discipline program 
D) a progressive discipline program 
A) an open-door discipline program 
B) a nondirective discipline program 
C) a positive discipline program 
D) a progressive discipline program

Question 5

Which of the following processes involves the use of a third party to settle disputes and where the parties voluntarily try to settle the issue?

Accepted Answer

A) mediation 
B) arbitration 
C) court orders 
D) strikes 
A) mediation 
B) arbitration 
C) court orders 
D) strikes

Question 6

During her interview,Angela is told by her future manager that if she is a good worker she will have a permanent job with the company.Her manager has likely created an implied contract with Angela.

Accepted Answer

A) True 
 B)False

Question 7

Bill has been found guilty of theft,a termination offence.Before he is dismissed,his manager must apply all the steps of progressive discipline.

Accepted Answer

A) True 
 B)False

Question 8

The courts have ruled that employers can monitor the computer use and Internet access of employees when they are at work.What is a key reason the courts give for this?

Accepted Answer

A) Employers need to protect themselves against lawsuits. 
B) It is integral to the implied employment contract. 
C) Organizations need this right so as to compete globally. 
D) The employer owns the computer. 
A) Employers need to protect themselves against lawsuits. 
B) It is integral to the implied employment contract. 
C) Organizations need this right so as to compete globally. 
D) The employer owns the computer.

Question 9

Assume that the governing political party does not like how some employers have been taking advantage of a loophole in the law to pay women discriminatory wages and it wants this situation corrected.What should the government do?

Accepted Answer

A) introduce a motion in the legislature to amend the legislation 
B) ask women to challenge their employers in court 
C) call the judges and instruct them to change their decisions 
D) appeal to the cases to the International Labour Office 
A) introduce a motion in the legislature to amend the legislation 
B) ask women to challenge their employers in court 
C) call the judges and instruct them to change their decisions 
D) appeal to the cases to the International Labour Office

Question 10

In a nonunion workplace,which of the following complaint processes is most similar to a grievance procedure in a collective agreement?

Accepted Answer

A) step-review system 
B) open-door management system 
C) at-will complaint process 
D) peer-review system 
A) step-review system 
B) open-door management system 
C) at-will complaint process 
D) peer-review system

Question 11

According to a study cited in the textbook,what is the most important driver of employee trust and loyalty?

Accepted Answer

A) the organization's disciplinary system 
B) employees' benefits 
C) employees' perceptions of ethical behaviour by leaders 
D) the strategy of the organization 
A) the organization's disciplinary system 
B) employees' benefits 
C) employees' perceptions of ethical behaviour by leaders 
D) the strategy of the organization

Question 12

Canadians' privacy with respect to personal information is protected by federal legislation that came into effect January 1,2001.

Accepted Answer

A) True 
 B)False

Question 13

What are some of the pros and cons of "open-door" policies?

Accepted Answer

On the positive side,open-door policies

Question 14

What is progressive discipline? How does it differ from positive discipline?

Accepted Answer

Progressive discipline is the applicatio

Question 15

John was dismissed by his organization after he was caught on live TV cameras making racist and sexist comments after a soccer game.If he challenges his dismissal in courts,what would the employer have to prove,among other things,to successfully argue its case?

Accepted Answer

A) that John usually does the same at work 
B) that John caused damage to the reputation of the organization 
C) that John is not a good employee 
D) that John was not given permission to attend the game 
A) that John usually does the same at work 
B) that John caused damage to the reputation of the organization 
C) that John is not a good employee 
D) that John was not given permission to attend the game

Question 16

British Columbia Gold Inc.is planning to implement an open-door policy to deal with employee complaints.Which of the following is a key criterion for this policy to be successful?

Accepted Answer

A) Managers must ensure that employees come to them only with job-related concerns. 
B) Managers must encourage employees to voice their complaints and listen honestly to those concerns. 
C) Managers must formalize the procedure and encourage employees to "start at the top." 
D) Managers must emphasize that they can offer solutions only on an advisory basis. 
A) Managers must ensure that employees come to them only with job-related concerns. 
B) Managers must encourage employees to voice their complaints and listen honestly to those concerns. 
C) Managers must formalize the procedure and encourage employees to "start at the top." 
D) Managers must emphasize that they can offer solutions only on an advisory basis.

Question 17

ABC Corporation induced engineers to leave their old jobs through the promise of better benefits.However,when the engineers started to work for ABC,the company denied making any promises to them.Through its behaviour,what has ABC likely violated?

Accepted Answer

A) implied contract rules 
B) Its code of conduct 
C) the job-as-right concept 
D) implied covenant rules 
A) implied contract rules 
B) Its code of conduct 
C) the job-as-right concept 
D) implied covenant rules

Question 18

Implied contract terms are terms that judges read into employment contracts when the written contract does not expressly deal with the matter.

Accepted Answer

A) True 
 B)False

Alternative dispute resolution (ADR)is a relatively recent development utilized in non-union workplaces.

What is the term for discipline programs designed to motivate an employee to correct his or her misconduct by taking responsibility for his or her actions?

With an open-door policy,decisions tend to be consistent across managers.

The human resource manager has invited Tammy for a meeting to discuss reports of her misconduct.The two parties will have joint discussion and problem-solving activities to address and overcome any proven misconduct.What type of disciplinary program is evident here?

Which of the following processes involves the use of a third party to settle disputes and where the parties voluntarily try to settle the issue?

During her interview,Angela is told by her future manager that if she is a good worker she will have a permanent job with the company.Her manager has likely created an implied contract with Angela.

Bill has been found guilty of theft,a termination offence.Before he is dismissed,his manager must apply all the steps of progressive discipline.

The courts have ruled that employers can monitor the computer use and Internet access of employees when they are at work.What is a key reason the courts give for this?

Assume that the governing political party does not like how some employers have been taking advantage of a loophole in the law to pay women discriminatory wages and it wants this situation corrected.What should the government do?

In a nonunion workplace,which of the following complaint processes is most similar to a grievance procedure in a collective agreement?

According to a study cited in the textbook,what is the most important driver of employee trust and loyalty?

Canadians' privacy with respect to personal information is protected by federal legislation that came into effect January 1,2001.

What are some of the pros and cons of "open-door" policies?

What is progressive discipline? How does it differ from positive discipline?

John was dismissed by his organization after he was caught on live TV cameras making racist and sexist comments after a soccer game.If he challenges his dismissal in courts,what would the employer have to prove,among other things,to successfully argue its case?

British Columbia Gold Inc.is planning to implement an open-door policy to deal with employee complaints.Which of the following is a key criterion for this policy to be successful?

ABC Corporation induced engineers to leave their old jobs through the promise of better benefits.However,when the engineers started to work for ABC,the company denied making any promises to them.Through its behaviour,what has ABC likely violated?

Implied contract terms are terms that judges read into employment contracts when the written contract does not expressly deal with the matter.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labour Relations

International Human Resources Management

Filters

Exam 13: Employee Rights and Discipline

Alternative dispute resolution (ADR)is a relatively recent development utilized in non-union workplaces.

What is the term for discipline programs designed to motivate an employee to correct his or her misconduct by taking responsibility for his or her actions?

With an open-door policy,decisions tend to be consistent across managers.

The human resource manager has invited Tammy for a meeting to discuss reports of her misconduct.The two parties will have joint discussion and problem-solving activities to address and overcome any proven misconduct.What type of disciplinary program is evident here?

Which of the following processes involves the use of a third party to settle disputes and where the parties voluntarily try to settle the issue?

During her interview,Angela is told by her future manager that if she is a good worker she will have a permanent job with the company.Her manager has likely created an implied contract with Angela.

Bill has been found guilty of theft,a termination offence.Before he is dismissed,his manager must apply all the steps of progressive discipline.

The courts have ruled that employers can monitor the computer use and Internet access of employees when they are at work.What is a key reason the courts give for this?

Assume that the governing political party does not like how some employers have been taking advantage of a loophole in the law to pay women discriminatory wages and it wants this situation corrected.What should the government do?

In a nonunion workplace,which of the following complaint processes is most similar to a grievance procedure in a collective agreement?

According to a study cited in the textbook,what is the most important driver of employee trust and loyalty?

Canadians' privacy with respect to personal information is protected by federal legislation that came into effect January 1,2001.

What are some of the pros and cons of "open-door" policies?

What is progressive discipline? How does it differ from positive discipline?

John was dismissed by his organization after he was caught on live TV cameras making racist and sexist comments after a soccer game.If he challenges his dismissal in courts,what would the employer have to prove,among other things,to successfully argue its case?

British Columbia Gold Inc.is planning to implement an open-door policy to deal with employee complaints.Which of the following is a key criterion for this policy to be successful?

ABC Corporation induced engineers to leave their old jobs through the promise of better benefits.However,when the engineers started to work for ABC,the company denied making any promises to them.Through its behaviour,what has ABC likely violated?

Implied contract terms are terms that judges read into employment contracts when the written contract does not expressly deal with the matter.

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labour Relations

International Human Resources Management

Filters