Question 1

Which of the following processes involves the use of a third party to settle disputes and where the parties are bound by the decision?

Accepted Answer

A) mediation 
B) arbitration 
C) conciliation 
D) strikes 
A) mediation 
B) arbitration 
C) conciliation 
D) strikes

Question 2

Using a positive discipline approach,which of the following is the best reason for giving an employee a paid decision-making leave?

Accepted Answer

A) It gives an employee time to consider a new job offer. 
B) It is often used to allow an organization to start the process of finding a replacement employee. 
C) It is mandatory because of the law. 
D) It gives an employee time to consider whether he or she wishes to remain with the organization 
A) It gives an employee time to consider a new job offer. 
B) It is often used to allow an organization to start the process of finding a replacement employee. 
C) It is mandatory because of the law. 
D) It gives an employee time to consider whether he or she wishes to remain with the organization

Question 3

Employees are correct in assuming that their rights to privacy extend to email and voice mail messages.

Accepted Answer

A) True 
 B)False

Question 4

Mediation is a formal process resulting in compromise.

Accepted Answer

A) True 
 B)False

Question 5

In law,negligence is the failure to honour established contracts.

Accepted Answer

A) True 
 B)False

Question 6

Bob Parker's employer has moved him to a job that is three to four levels below his previous position; it also pays much less.He has been advised by his lawyer that he can challenge this decision in the courts.What do you think Bob will claim happened to him?

Accepted Answer

A) lack of due process 
B) constructive dismissal 
C) termination 
D) wrongful dismissal 
A) lack of due process 
B) constructive dismissal 
C) termination 
D) wrongful dismissal

Question 7

Claire is concerned that her performance evaluations were incorrectly entered into her personnel file.Which of the following pieces of legislation provides for Claire to ask her employer to see her personnel file?

Accepted Answer

A) the Performance Evaluation Protection Act 
B) the Right to Protect Privacy Act 
C) the Personal Information Protection and Electronic Documents Act (PIPED
A)  
D) the Freedom of Information Act 
A) the Performance Evaluation Protection Act 
B) the Right to Protect Privacy Act 
C) the Personal Information Protection and Electronic Documents Act (PIPED
A)  
D) the Freedom of Information Act

Question 8

It is standard practice for employers and contingent employees to utilize formal employment contracts.

Accepted Answer

A) True 
 B)False

Question 9

Ethics can be defined as a set of standards of acceptable conduct and moral judgment.

Accepted Answer

A) True 
 B)False

Question 10

Documentation of employee misconduct includes stating the improvement expected by the employer.

Accepted Answer

A) True 
 B)False

Question 11

What is a common reason why dismissed employees tend to accept minimum statutory rights for notice of termination rather than better outcomes sometimes provided through implied contractual rights?

Accepted Answer

A) because employees get access to their accrued benefits 
B) because it can be expensive and time consuming to challenge the employer 
C) because employees often lose these cases in courts 
D) because it is the law 
A) because employees get access to their accrued benefits 
B) because it can be expensive and time consuming to challenge the employer 
C) because employees often lose these cases in courts 
D) because it is the law

Question 12

Employees are rarely successful when they attempt to sue employees for wrongful dismissal.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is a major weakness of an open-door policy of settling grievances in the workplace?

Accepted Answer

A) Managers tend to be too busy to use this policy. 
B) The courts have ruled that open-door policies are legally questionable. 
C) It is generally too expensive for organizations to use. 
D) Workers are reluctant to approach managers with their complaints. 
A) Managers tend to be too busy to use this policy. 
B) The courts have ruled that open-door policies are legally questionable. 
C) It is generally too expensive for organizations to use. 
D) Workers are reluctant to approach managers with their complaints.

Question 14

Which of the following best describes an open-door policy?

Accepted Answer

A) It identifies various levels of management above an employee's immediate supervisor that an aggrieved employee may contact. 
B) It is based on a pre-established set of steps for the review of an employee complaint to successively higher levels of management. 
C) It is a requirement of the alternative dispute resolution process. 
D) It is the best resolution to any employee complaint by the HR department. 
A) It identifies various levels of management above an employee's immediate supervisor that an aggrieved employee may contact. 
B) It is based on a pre-established set of steps for the review of an employee complaint to successively higher levels of management. 
C) It is a requirement of the alternative dispute resolution process. 
D) It is the best resolution to any employee complaint by the HR department.

Question 15

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

Accepted Answer

A) True 
 B)False

Question 16

Step-review systems involving non-union employees are very similar to grievance procedures used in union contracts.

Accepted Answer

A) True 
 B)False

Question 17

It is not necessary that the employee be given an opportunity to explain his or her side of the issue during the investigative interview.

Accepted Answer

A) True 
 B)False

Question 18

The step between a verbal warning and termination in progressive discipline is the disciplinary interview.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following conditions must be met for an employer to summarily dismiss an employee in a non-union environment for off-duty conduct?

Accepted Answer

A) The employer would have to prove that its interests are adversely affected by the conduct. 
B) The employee must be employed on a full-time basis. 
C) The employer must have a good human resource management department in place. 
D) The employee cannot be from a minority group,as this would be discrimination. 
A) The employer would have to prove that its interests are adversely affected by the conduct. 
B) The employee must be employed on a full-time basis. 
C) The employer must have a good human resource management department in place. 
D) The employee cannot be from a minority group,as this would be discrimination.

Question 20

After an investigation by the relevant bodies,it was found that Darren,who works in a unionized organization,was dismissed without just cause.Who can order reinstatement after an investigation?

Accepted Answer

A) an arbitrator 
B) a mediator 
C) a conciliator 
D) Darren's lawyer 
A) an arbitrator 
B) a mediator 
C) a conciliator 
D) Darren's lawyer

Which of the following processes involves the use of a third party to settle disputes and where the parties are bound by the decision?

Using a positive discipline approach,which of the following is the best reason for giving an employee a paid decision-making leave?

Employees are correct in assuming that their rights to privacy extend to email and voice mail messages.

Mediation is a formal process resulting in compromise.

In law,negligence is the failure to honour established contracts.

Bob Parker's employer has moved him to a job that is three to four levels below his previous position; it also pays much less.He has been advised by his lawyer that he can challenge this decision in the courts.What do you think Bob will claim happened to him?

Claire is concerned that her performance evaluations were incorrectly entered into her personnel file.Which of the following pieces of legislation provides for Claire to ask her employer to see her personnel file?

It is standard practice for employers and contingent employees to utilize formal employment contracts.

Ethics can be defined as a set of standards of acceptable conduct and moral judgment.

Documentation of employee misconduct includes stating the improvement expected by the employer.

What is a common reason why dismissed employees tend to accept minimum statutory rights for notice of termination rather than better outcomes sometimes provided through implied contractual rights?

Employees are rarely successful when they attempt to sue employees for wrongful dismissal.

Which of the following is a major weakness of an open-door policy of settling grievances in the workplace?

Which of the following best describes an open-door policy?

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

Step-review systems involving non-union employees are very similar to grievance procedures used in union contracts.

It is not necessary that the employee be given an opportunity to explain his or her side of the issue during the investigative interview.

The step between a verbal warning and termination in progressive discipline is the disciplinary interview.

Which of the following conditions must be met for an employer to summarily dismiss an employee in a non-union environment for off-duty conduct?

After an investigation by the relevant bodies,it was found that Darren,who works in a unionized organization,was dismissed without just cause.Who can order reinstatement after an investigation?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labour Relations

International Human Resources Management

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Exam 13: Employee Rights and Discipline

Which of the following processes involves the use of a third party to settle disputes and where the parties are bound by the decision?

Using a positive discipline approach,which of the following is the best reason for giving an employee a paid decision-making leave?

Employees are correct in assuming that their rights to privacy extend to email and voice mail messages.

Mediation is a formal process resulting in compromise.

In law,negligence is the failure to honour established contracts.

Bob Parker's employer has moved him to a job that is three to four levels below his previous position; it also pays much less.He has been advised by his lawyer that he can challenge this decision in the courts.What do you think Bob will claim happened to him?

Claire is concerned that her performance evaluations were incorrectly entered into her personnel file.Which of the following pieces of legislation provides for Claire to ask her employer to see her personnel file?

It is standard practice for employers and contingent employees to utilize formal employment contracts.

Ethics can be defined as a set of standards of acceptable conduct and moral judgment.

Documentation of employee misconduct includes stating the improvement expected by the employer.

What is a common reason why dismissed employees tend to accept minimum statutory rights for notice of termination rather than better outcomes sometimes provided through implied contractual rights?

Employees are rarely successful when they attempt to sue employees for wrongful dismissal.

Which of the following is a major weakness of an open-door policy of settling grievances in the workplace?

Which of the following best describes an open-door policy?

Wrongful dismissal is a lawsuit filed in a court by an employee alleging that he or she was dismissed without proper contractual or reasonable notice.

Step-review systems involving non-union employees are very similar to grievance procedures used in union contracts.

It is not necessary that the employee be given an opportunity to explain his or her side of the issue during the investigative interview.

The step between a verbal warning and termination in progressive discipline is the disciplinary interview.

Which of the following conditions must be met for an employer to summarily dismiss an employee in a non-union environment for off-duty conduct?

After an investigation by the relevant bodies,it was found that Darren,who works in a unionized organization,was dismissed without just cause.Who can order reinstatement after an investigation?

The World of Human Resources Management

Strategy and Human Resources Planning

Equity and Diversity in Human Resources Management

Job Analysis and Work Design

Expanding the Talent Pool: Recruitment and Careers

Employee Selection

Training and Development

Performance Management

Managing Compensation

Pay for Performance: Incentive Rewards

Employee Benefits

Promoting Safety and Health

The Dynamics of Labour Relations

International Human Resources Management

Filters