Exam 15: Strategy Formation, Strategic Control and the Balanced Scorecard

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An increase of operating profit from one year to the next indicates a company's strategy was successful.

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Answer the following questions using the information below: Mitsufugi Company makes a kitchen appliance with model number KA450.The goal for 2018 is to reduce direct materials usage per unit.No defective units are currently produced.Manufacturing conversion costs depend on production capacity defined in terms of KA450 units that can be produced.The industry market size for appliances increased 5% from 2017 to 2018.The following additional data are available for 2017 and 2018: 2017 2018 Units of KA450 produced and sold 10000 10300 Selling price \ 150 \ 145 Direct materials (square metres) 30000 29000 Direct material costs per square metre \ 12 \ 13 Manufacturing capacity for KA450 (units) 12500 12000 Total conversion costs \ 250000 \ 240000 Conversion costs per unit of capacity \ 20 \ 20 -What is the cost effect of the growth component for conversion costs?

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Tumut Snow Equipment manufactures snow boards.The following information relates to the manufacture of boards in its Bredbo plant: 2017 2018 Units produced and sold 21500 26300 Direct manufacture labour-hours 11000 13000 Direct materials used (square metres) 65000 76000 Direct manufacture cost per hour \ 16 \ 17 Direct materials cost per metre \ 10 \ 11 Required: Prepare an analysis of change in annual costs from 2017 to 2018 including direct materials,direct manufacturing labour and total inputs. _____________________________________________________________________________________________ _____________________________________________________________________________________________

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Answer the following questions using the information below: Mitsufugi Company makes a kitchen appliance with model number KA450.The goal for 2018 is to reduce direct materials usage per unit.No defective units are currently produced.Manufacturing conversion costs depend on production capacity defined in terms of KA450 units that can be produced.The industry market size for appliances increased 5% from 2017 to 2018.The following additional data are available for 2017 and 2018: 2017 2018 Units of KA450 produced and sold 10000 10300 Selling price \ 150 \ 145 Direct materials (square metres) 30000 29000 Direct material costs per square metres \ 12 \ 13 Manufacturing capacity for KA450 (units) 12500 12000 Total manufacturing conversion costs \ 250000 \ 240000 Manufacturing conversion costs per unit of capacity \ 20 \ 20 -What is the revenue effect of the price-recovery component?

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Excluding non-financial measures when evaluating performance might reduce the significance and importance that managers give to non-financial measures reflected in the balanced scorecard.

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Parramatta Company has been aggressively developing various types of financial and non-financial measurement schemes to help with the evaluation of its eel processing facility.It appears that the decision-making processes of some of the managers are geared for their department's benefit,leading to the detriment of the organisation as a whole. Required: What changes in the evaluation system could the company make to help minimise the suboptimisation of the managers' decision-making processes? _____________________________________________________________________________________________ _____________________________________________________________________________________________

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When unused capacity is identified,what actions can management take?

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The return-on-investment ratio is an example of a balanced-scorecard measure of the:

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Some managers use statistical methods,such as regression analysis,to test the anticipated cause-and-effect relationships between various non-financial measures and financial measures.

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Discretionary costs:

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Answer the following questions using the information below: Following a strategy of product differentiation,Platypus Company makes a high-end appliance,AP15.Platypus Company presents the following data for the years 2017 and 2018: 2017 2018 Units of AP15 produced and sold 20000 21000 Selling price \ 200 \ 220 Direct materials (square metres) 60000 61500 Direct materials costs per square metre \ 20 \ 22 Manufacturing capacity in urits of AP15 25000 25000 Total conversion costs \ 1000000 \ 1110000 Conversion costs per unit of capacity \ 40 \ 44 Selling and customer-service capacity (customers) 60 58 Total selling and customer-service costs \ 360000 \ 362500 Selling and customer-service capacity cost per customer \ 6000 \ 6250 Platypus Company produces no defective units but it wants to reduce direct materials usage per unit of AP15 in 2019.Manufacturing conversion costs in each year depend on production capacity defined in terms of AP15 units that can be produced.Selling and customer-service costs depend on the number of customers that the customer and service functions are designed to support.Platypus Company has 46 customers in 2017 and 50 customers in 2018.The industry market size for high-end appliances increased 5% from 2017 to 2018. -What is operating profit for 2017?

(Multiple Choice)
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Managements of not-for-profit organisations design the cause-and-effect chain to achieve their strategic service objectives.

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Measures of the balanced scorecard's customer perspective include:

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A 'strategy map' is a diagram that shows how an organisation creates value by connecting strategic objectives in explicit cause-and-effect relationships with one another in the financial,customer,internal-business-process,and learning-and-growth perspectives.

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Answer the following questions using the information below: Following a strategy of product differentiation,Platypus Company makes a high-end appliance,AP15.Platypus Company presents the following data for the years 2017 and 2018: 2017 2018 Units of AP15 produced and sold 20000 21000 Selling price \ 200 \ 220 Direct materials (square metres) 60000 61500 Direct materials costs per square metre \ 20 \ 22 Manufacturing capacity in urits of AP15 25000 25000 Total conversion costs \ 1000000 \ 1110000 Conversion costs per unit of capacity \ 40 \ 44 Selling and customer-service capacity (customers) 60 58 Total selling and customer-service costs \ 360000 \ 362500 Selling and customer-service capacity cost per customer \ 6000 \ 6250 Platypus Company produces no defective units but it wants to reduce direct materials usage per unit of AP15 in 2019.Manufacturing conversion costs in each year depend on production capacity defined in terms of AP15 units that can be produced.Selling and customer-service costs depend on the number of customers that the customer and service functions are designed to support.Platypus Company has 46 customers in 2017 and 50 customers in 2018.The industry market size for high-end appliances increased 5% from 2017 to 2018. -What is operating profit in 2018?

(Multiple Choice)
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Survey of employee satisfaction is an example of a balanced-scorecard measure of the:

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Which of the following is NOT true of the balanced scorecard?

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One way to eliminate unused capacity is to downsize.

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Interactive control systems relate to strategic uncertainties and focus managers' attention and learning on key strategic issues.

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Research and development cost is an example of an engineered cost.

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