Exam 16: Revenue and Customer Profitability Analysis

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24-hour customer service not traceable to an individual customer is an example of what type of cost?

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Which of the following is not a sales related variance?

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A sporting goods division sells two types of juvenile skates; Atom and Mite. The following data are from the division's August results. Actual sales were 1,600 items, and the budget was 2,200 items. A sporting goods division sells two types of juvenile skates; Atom and Mite. The following data are from the division's August results. Actual sales were 1,600 items, and the budget was 2,200 items.    Variable costs per unit (pair) were budgeted at $56 for the Atom skates, and $119,350 in total. Required: Compute the sale-mix variance by type of skate, and in total. Variable costs per unit (pair) were budgeted at $56 for the Atom skates, and $119,350 in total. Required: Compute the sale-mix variance by type of skate, and in total.

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Under the stand-alone method, which weights better capture the benefits received by customers who purchase a bundled product?

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The sales-quantity variance can be unfavourable if both the market-share and market-size variances are favourable.

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Better Printing sells hardcover and softcover books. For January the following information is available: Better Printing sells hardcover and softcover books. For January the following information is available:    Required: 1. Compute the market-share variance and market-size variance. (Round intermediate calculations to four decimal places) 2. Compute the total sales-quantity variance . Required: 1. Compute the market-share variance and market-size variance. (Round intermediate calculations to four decimal places) 2. Compute the total sales-quantity variance .

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Metal Cabinet Company manufactures two and four drawer filing cabinets. The actual units sold (5,000) equalled the expected units to be sold for both products. The four drawer cabinets constitute 66 percent of the budgeted sales mix. The selling price is $30 for four drawer cabinets and $15 for two drawer cabinets. What is the sales-quantity variance?

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The data for a paint manufacturing company for February are as follows: The data for a paint manufacturing company for February are as follows:    Price discount policy: $0.25 discount per gallon in excess of 20,000 gallons (up to 40,000) $0.35 discount per gallon in excess of 40,000 gallons Required: Prepare a report showing the customer-specific contribution. Present one column for customer-specific contribution and a second column showing customer-specific contribution as a percentage of customer revenue net of discounts (round percentages to two decimal places). Price discount policy: $0.25 discount per gallon in excess of 20,000 gallons (up to 40,000) $0.35 discount per gallon in excess of 40,000 gallons Required: Prepare a report showing the customer-specific contribution. Present one column for customer-specific contribution and a second column showing customer-specific contribution as a percentage of customer revenue net of discounts (round percentages to two decimal places).

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The incremental revenue-allocation method uses product-specific information pertaining to products in the bundle to determine the weights used to allocate the bundled revenues to those individual products.

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When the actual mix of products sold shifts in favour of the high-contribution-margin product,

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Customer-profitability analysis examines how individual customers, or groupings of customers, differ in their profitability.

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________ uses product-specific information pertaining to products in the bundle to determine the weights used to allocate the bundled revenues to those individual products.

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Revenue shedding refers to the strategy of providing price discounts on a long-term basis to specific customers.

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Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates: Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:    The company has the following information regarding Enbright Ltd. and Jackson Inc.:    Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%. Required: Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson. The company has the following information regarding Enbright Ltd. and Jackson Inc.: Lynnwood Ltd. is reviewing two of its customers using ABC analysis. It has identified the following customer related activities and their rates:    The company has the following information regarding Enbright Ltd. and Jackson Inc.:    Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%. Required: Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson. Sales for Enbright and Jackson are $280,000 and $148,000 respectively. The gross margins on these sales are the same at 52%. Required: Using Customer ABC Analysis, analyze the relative profitability of Enbright and Jackson.

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Answer the following questions using the information below: Zorro Company manufactures remote control devices for garage doors. The following information was collected during June: Answer the following questions using the information below: Zorro Company manufactures remote control devices for garage doors. The following information was collected during June:    -What is the market-size variance? -What is the market-size variance?

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Answer the following questions using the information below: Zorro Company manufactures remote control devices for garage doors. The following information was collected during June: Answer the following questions using the information below: Zorro Company manufactures remote control devices for garage doors. The following information was collected during June:    -What is the sales-quantity variance? -What is the sales-quantity variance?

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The market-share variance is caused solely by the actual market share being different than the budgeted market share.

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The sales-volume variance for revenue is the

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A bundled product is a package of two or more products or services, sold for a single price, where the individual components of the bundle may also be sold as separate items, each with their own stand-alone prices.

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Analyzing whether to add or drop a customer is an application of relevant costing analysis.

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