Question 1

The process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals is known as __________.

Accepted Answer

A)  planning 
B)  leading 
C)  commanding 
D)  controlling 
E)  organizing 
A)  planning 
B)  leading 
C)  commanding 
D)  controlling 
E)  organizing

Question 2

The controlling task helps managers evaluate how well they themselves are performing the other three tasks of management-planning,organizing,and leading-and take corrective action.

Accepted Answer

A) True 
 B)False

Question 3

High efficiency/high effectiveness situations:

Accepted Answer

A)  arise when managers choose the wrong goals to pursue and make poor use of resources. 
B)  result in the production of a low-quality product that customers do not want. 
C)  result in the production of a product that customers want at a quality and price that they can afford. 
D)  result in the production of a product that customers want,but that is too expensive for them to buy. 
E)  arise when managers choose inappropriate goals,but make good use of resources to pursue these goals. 
A)  arise when managers choose the wrong goals to pursue and make poor use of resources. 
B)  result in the production of a low-quality product that customers do not want. 
C)  result in the production of a product that customers want at a quality and price that they can afford. 
D)  result in the production of a product that customers want,but that is too expensive for them to buy. 
E)  arise when managers choose inappropriate goals,but make good use of resources to pursue these goals.

Question 4

Discuss the concept of turnaround management.

Accepted Answer

Turnaround management is the creation of

Question 5

Which of the following is true of leadership?

Accepted Answer

A)  It helps managers evaluate how well they themselves are performing. 
B)  It revolves around encouraging all employees to perform at a high level to help the organization achieve its vision and goals. 
C)  Managers evaluate how well an organization has achieved its goals and take corrective actions needed to improve performance. 
D)  It revolves around regulation of organizational efficiency and effectiveness. 
E)  Managers decide which goals to measure and then design control systems that will provide the information necessary to assess performance. 
A)  It helps managers evaluate how well they themselves are performing. 
B)  It revolves around encouraging all employees to perform at a high level to help the organization achieve its vision and goals. 
C)  Managers evaluate how well an organization has achieved its goals and take corrective actions needed to improve performance. 
D)  It revolves around regulation of organizational efficiency and effectiveness. 
E)  Managers decide which goals to measure and then design control systems that will provide the information necessary to assess performance.

Question 6

Explain effectiveness.When is an organization said to be effective?

Accepted Answer

Effectiveness is a measure of the approp

Question 7

A self-managed team refers to a group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following strategies helps an organization to obtain customers by making decisions that allow it to produce goods or services more cheaply than its competitors?

Accepted Answer

A)  Disintermediation strategy 
B)  Centralization strategy 
C)  Penetration strategy 
D)  Low-cost strategy 
E)  Differentiation strategy 
A)  Disintermediation strategy 
B)  Centralization strategy 
C)  Penetration strategy 
D)  Low-cost strategy 
E)  Differentiation strategy

Question 9

A short,succinct,and inspiring statement of what the organization intends to become is an organization's __________.

Accepted Answer

A)  goal 
B)  value 
C)  strategy 
D)  vision 
E)  mission 
A)  goal 
B)  value 
C)  strategy 
D)  vision 
E)  mission

Question 10

Define planning.What are the three steps in the planning process?

Accepted Answer

Planning is the process of identifying a

Question 11

Define competitive advantage.What are its four building blocks?

Accepted Answer

Competitive advantage is the ability of

Question 12

Turnaround management is the creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is an accurate definition of a self-managed team?

Accepted Answer

A)  It is a group of people who work interdependently and with shared purpose across space,time,and organization boundaries using technology to communicate and collaborate. 
B)  It involves several professionals who independently address various issues that an organization may have,focusing on the issues in which they specialize. 
C)  It lessens the autonomy enjoyed by the employee. 
D)  It refers to a group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities. 
E)  It refers to a team used only for a defined period of time and for a separate,concretely definable purpose. 
A)  It is a group of people who work interdependently and with shared purpose across space,time,and organization boundaries using technology to communicate and collaborate. 
B)  It involves several professionals who independently address various issues that an organization may have,focusing on the issues in which they specialize. 
C)  It lessens the autonomy enjoyed by the employee. 
D)  It refers to a group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities. 
E)  It refers to a team used only for a defined period of time and for a separate,concretely definable purpose.

Question 14

The creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper is _______________ management.

Accepted Answer

A)  performance 
B)  total quality 
C)  scientific 
D)  turnaround 
E)  impression 
A)  performance 
B)  total quality 
C)  scientific 
D)  turnaround 
E)  impression

Question 15

Simplifying,shrinking,or downsizing an organization's operations to lower operating costs is known as:

Accepted Answer

A)  restructuring. 
B)  outsourcing. 
C)  empowering. 
D)  innovating. 
E)  telecommuting. 
A)  restructuring. 
B)  outsourcing. 
C)  empowering. 
D)  innovating. 
E)  telecommuting.

Question 16

The job-specific skills required to perform a particular type of work at a high level are a part of a manager's ___________ skills.

Accepted Answer

A)  human 
B)  communication 
C)  interpersonal 
D)  technical 
E)  conceptual 
A)  human 
B)  communication 
C)  interpersonal 
D)  technical 
E)  conceptual

Question 17

A measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals is _____________.

Accepted Answer

A)  efficiency 
B)  generalizability 
C)  reliability 
D)  utility 
E)  effectiveness 
A)  efficiency 
B)  generalizability 
C)  reliability 
D)  utility 
E)  effectiveness

Question 18

Identify and briefly define the three major types of managerial skills.

Accepted Answer

The three types of managerial skills are

Question 19

In what order do managers typically perform the managerial functions?

Accepted Answer

A)  Organizing,planning,controlling,leading 
B)  Organizing,leading,planning,controlling 
C)  Planning,organizing,leading,controlling 
D)  Planning,organizing,controlling,leading 
E)  Leading,organizing,planning,controlling 
A)  Organizing,planning,controlling,leading 
B)  Organizing,leading,planning,controlling 
C)  Planning,organizing,leading,controlling 
D)  Planning,organizing,controlling,leading 
E)  Leading,organizing,planning,controlling

Question 20

The four building blocks of competitive advantage are superior efficiency,quality,innovation,and responsiveness to customers.

Accepted Answer

A) True 
 B)False

The process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals is known as __________.

The controlling task helps managers evaluate how well they themselves are performing the other three tasks of management-planning,organizing,and leading-and take corrective action.

High efficiency/high effectiveness situations:

Discuss the concept of turnaround management.

Which of the following is true of leadership?

Explain effectiveness.When is an organization said to be effective?

A self-managed team refers to a group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities.

Which of the following strategies helps an organization to obtain customers by making decisions that allow it to produce goods or services more cheaply than its competitors?

A short,succinct,and inspiring statement of what the organization intends to become is an organization's __________.

Define planning.What are the three steps in the planning process?

Define competitive advantage.What are its four building blocks?

Turnaround management is the creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper.

Which of the following is an accurate definition of a self-managed team?

The creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper is _______________ management.

Simplifying,shrinking,or downsizing an organization's operations to lower operating costs is known as:

The job-specific skills required to perform a particular type of work at a high level are a part of a manager's ___________ skills.

A measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals is _____________.

Identify and briefly define the three major types of managerial skills.

In what order do managers typically perform the managerial functions?

The four building blocks of competitive advantage are superior efficiency,quality,innovation,and responsiveness to customers.

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 1: The Management Process Today

The process of structuring working relationships so that organizational members interact and cooperate to achieve organizational goals is known as __________.

The controlling task helps managers evaluate how well they themselves are performing the other three tasks of management-planning,organizing,and leading-and take corrective action.

High efficiency/high effectiveness situations:

Discuss the concept of turnaround management.

Which of the following is true of leadership?

Explain effectiveness.When is an organization said to be effective?

A self-managed team refers to a group of employees who assume collective responsibility for organizing,controlling,and supervising their own work activities.

Which of the following strategies helps an organization to obtain customers by making decisions that allow it to produce goods or services more cheaply than its competitors?

A short,succinct,and inspiring statement of what the organization intends to become is an organization's __________.

Define planning.What are the three steps in the planning process?

Define competitive advantage.What are its four building blocks?

Turnaround management is the creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper.

Which of the following is an accurate definition of a self-managed team?

The creation of a new vision for a struggling company based on a new approach to planning and organizing to make better use of a company's resources and allow it to survive and prosper is _______________ management.

Simplifying,shrinking,or downsizing an organization's operations to lower operating costs is known as:

The job-specific skills required to perform a particular type of work at a high level are a part of a manager's ___________ skills.

A measure of the appropriateness of the goals that managers have selected for the organization to pursue and the degree to which the organization achieves those goals is _____________.

Identify and briefly define the three major types of managerial skills.

In what order do managers typically perform the managerial functions?

The four building blocks of competitive advantage are superior efficiency,quality,innovation,and responsiveness to customers.

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters