Question 1

The advantages of employing people with disabilities include all but which of the following?

Accepted Answer

A) Attracting new employees 
B) Retaining current employees 
C) Increased absenteeism 
D) Increased business due to good publicity 
A) Attracting new employees 
B) Retaining current employees 
C) Increased absenteeism 
D) Increased business due to good publicity

Question 2

Which of the following statements is not true?

Accepted Answer

A) Since the passage of the Civil Rights Act of 1964, women have made progress in the workforce. 
B) In the Fortune 500 listing of corporations, there are approximately 50 female CEOs. 
C) Gender roles vary from culture to culture. 
D) According to the 2000 census, 60% of all women in America are employed outside of the home. 
A) Since the passage of the Civil Rights Act of 1964, women have made progress in the workforce. 
B) In the Fortune 500 listing of corporations, there are approximately 50 female CEOs. 
C) Gender roles vary from culture to culture. 
D) According to the 2000 census, 60% of all women in America are employed outside of the home.

Question 3

If someone identifies as being transgendered, it means that this person

Accepted Answer

A) Does not conform to traditional gender norms. 
B) Has lived a portion of his/her life as other than his/her birth gender. 
C) May dress or behave in a manner usually characterized by a different gender. 
D) All of the above 
A) Does not conform to traditional gender norms. 
B) Has lived a portion of his/her life as other than his/her birth gender. 
C) May dress or behave in a manner usually characterized by a different gender. 
D) All of the above

Question 4

In the United States, women are

Accepted Answer

A) As a group, better educated than men. 
B) Earning higher starting salaries than men. 
C) Over represented in science and engineering professions. 
D) Serve in equal numbers on corporate board with men. 
A) As a group, better educated than men. 
B) Earning higher starting salaries than men. 
C) Over represented in science and engineering professions. 
D) Serve in equal numbers on corporate board with men.

Question 5

Issues with diversity and the media include all but which of the following?

Accepted Answer

A) There has been an increase in minority media outlets 
B) Youths are underrepresented in today's media. 
C) Males are over represented in today's 
D) LGBT characters are often stereotypically portrayed 
A) There has been an increase in minority media outlets 
B) Youths are underrepresented in today's media. 
C) Males are over represented in today's 
D) LGBT characters are often stereotypically portrayed

Question 6

Religion in the workplace can cause conflict about

Accepted Answer

A) How to dress, wear one's hair, etc 
B) Which holy days to observe 
C) Trying to convert others to one's religious beliefs 
D) All of the above can cause workplace conflicts 
A) How to dress, wear one's hair, etc 
B) Which holy days to observe 
C) Trying to convert others to one's religious beliefs 
D) All of the above can cause workplace conflicts

Question 7

In the workplace, being attractive can result in all except which of the following situations?

Accepted Answer

A) Being hired more often than unattractive applicants 
B) Earning more money than unattractive people 
C) Being a disadvantaged if you are female and apply for a job usually held by a man or aspire to move up to a corporate level position 
D) Being promoted 
A) Being hired more often than unattractive applicants 
B) Earning more money than unattractive people 
C) Being a disadvantaged if you are female and apply for a job usually held by a man or aspire to move up to a corporate level position 
D) Being promoted

Question 8

Tier II suppliers are usually owned by women, minorities, veterans, people with disabilities and

Accepted Answer

A) Always offer the cheapest prices. 
B) Are known for having the best quality products. 
C) Provide goods and services to Tier I organizations. 
D) Provide second rate products and services. 
A) Always offer the cheapest prices. 
B) Are known for having the best quality products. 
C) Provide goods and services to Tier I organizations. 
D) Provide second rate products and services.

Question 9

Which of the following would be illegal under Title VII of the Civil Rights Act of 1964?

Accepted Answer

A) In a store, a customer objects to the religious dress of a Jewish employee who is earring a skull cap. So, the manager tells the man that he can no longer wear his yarmulke to work. 
B) Not allowing a Muslim employee to pray on his prayer rug in the lobby of the building. 
C) Telling an employee who is distributing religious leaflets to co-workers that he must stop doing this. 
D) Not building a chapel where workers who requested this could pray on their lunch hour. 
A) In a store, a customer objects to the religious dress of a Jewish employee who is earring a skull cap. So, the manager tells the man that he can no longer wear his yarmulke to work. 
B) Not allowing a Muslim employee to pray on his prayer rug in the lobby of the building. 
C) Telling an employee who is distributing religious leaflets to co-workers that he must stop doing this. 
D) Not building a chapel where workers who requested this could pray on their lunch hour.

Question 10

At Best Buy, the Employee Resource Groups (ERGs), are called Employee Business Networks (EBNs). Which of the following is not true for the Best Buy EBNs?

Accepted Answer

A) They are supported by senior management 
B) Members communicate only electronically 
C) EBNs are expected to have goals 
D) EBNs must submit an annual report 
A) They are supported by senior management 
B) Members communicate only electronically 
C) EBNs are expected to have goals 
D) EBNs must submit an annual report

Question 11

According to the author, to successfully implement a best practice an organization

Accepted Answer

A) Should start by hiring a consultant. 
B) Needs to consider many options to find the best program. 
C) Delegate this responsibility to the minority employees. 
D) Should just copy the most successful ones. 
A) Should start by hiring a consultant. 
B) Needs to consider many options to find the best program. 
C) Delegate this responsibility to the minority employees. 
D) Should just copy the most successful ones.

Question 12

Which of the following statements is/are true about religion in the U.S. workplace?

Accepted Answer

A) The American colonies were founded on Christian principles but the first religion was not Christianity. 
B) The pilgrims came to America for religious freedom 
C) The belief in the Protestant Ethic is often cited as the reason that the U. S. has been so financially successful. 
D) All of the above are true. 
A) The American colonies were founded on Christian principles but the first religion was not Christianity. 
B) The pilgrims came to America for religious freedom 
C) The belief in the Protestant Ethic is often cited as the reason that the U. S. has been so financially successful. 
D) All of the above are true.

Question 13

The media contribute to the perpetuation of stereotypes by

Accepted Answer

A) Treating all members of a group as though they are the same. 
B) Emphasizing negative perceptions about those groups. 
C) Emphasizing stereotypical behaviors. 
D) a, b, & c 
A) Treating all members of a group as though they are the same. 
B) Emphasizing negative perceptions about those groups. 
C) Emphasizing stereotypical behaviors. 
D) a, b, & c

Question 14

An advantage of learning about other organizations best practices is that

Accepted Answer

A) It can be a starting place to stimulate ideas for what to do in your organization. 
B)  If it worked elsewhere, it can be successfully copied because these programs cannot be protected by a copyright. 
C)  It makes you look more creative to your boss. 
D) None of the above is an advantage of best practice programs. 
A) It can be a starting place to stimulate ideas for what to do in your organization. 
B)  If it worked elsewhere, it can be successfully copied because these programs cannot be protected by a copyright. 
C)  It makes you look more creative to your boss. 
D) None of the above is an advantage of best practice programs.

Question 15

In a culture high on universalism, which of the following statements apply?

Accepted Answer

A) The rules of ethical behavior apply to all people equally. 
B) The context determines what is the right thing to do 
C) People are very uncertain of what is considered as ethical behavior and what is determined to be unethical behavior. 
D) All of the above 
A) The rules of ethical behavior apply to all people equally. 
B) The context determines what is the right thing to do 
C) People are very uncertain of what is considered as ethical behavior and what is determined to be unethical behavior. 
D) All of the above

Question 16

Both white privilege and heterosexual privilege

Accepted Answer

A) Are always visible 
B) Apply only to males 
C) Are based on unearned power and privilege. 
D) Are no longer an issue in today's workforce. 
A) Are always visible 
B) Apply only to males 
C) Are based on unearned power and privilege. 
D) Are no longer an issue in today's workforce.

Question 17

In terms of diversity, an example of a pragmatic ethical approach to hiring would be

Accepted Answer

A) Being efficient about the process. 
B) Conducting an effectively search. 
C) Hiring the candidate that meets the needs of the organization. 
D) All of the above 
A) Being efficient about the process. 
B) Conducting an effectively search. 
C) Hiring the candidate that meets the needs of the organization. 
D) All of the above

Question 18

Which of the following explains why education is important to one's ability to achieve social mobility?

Accepted Answer

A) Recent improvements in public education have contributed significantly to people's ability to move up in social class. 
B) Everybody in the U.S. has access to educational opportunities if they want to take them. 
C) Resources for public education come from property taxes, so all communities offer the same educational opportunities. 
D) None of the above 
A) Recent improvements in public education have contributed significantly to people's ability to move up in social class. 
B) Everybody in the U.S. has access to educational opportunities if they want to take them. 
C) Resources for public education come from property taxes, so all communities offer the same educational opportunities. 
D) None of the above

Question 19

An example of a person managing differences by avoidance, would be

Accepted Answer

A) Moving the offices of the two people who don't get along further from each other 
B) Talking to each one separately 
C) Bringing this problem to the attention of higher management 
D) Addressing the problem in a team meeting. 
A) Moving the offices of the two people who don't get along further from each other 
B) Talking to each one separately 
C) Bringing this problem to the attention of higher management 
D) Addressing the problem in a team meeting.

Question 20

A statement that exemplifies repressing differences would be

Accepted Answer

A) "Let's talk about this now" 
B) "We all have to get along in this department" 
C) "I am glad that this has happened. We need to be open about this." 
D) "Both of you, in my office now!" 
A) "Let's talk about this now" 
B) "We all have to get along in this department" 
C) "I am glad that this has happened. We need to be open about this." 
D) "Both of you, in my office now!"

Introduction