Question 1

Which of the following are included in the category of "visible minorities" under the Canadian law?

Accepted Answer

A) Women, Arabs, and Pacific Islanders 
B) Blacks, Asians, and Pacific Islanders 
C) People with disabilities, women, and Blacks 
D) All of the above are visible minorities 
A) Women, Arabs, and Pacific Islanders 
B) Blacks, Asians, and Pacific Islanders 
C) People with disabilities, women, and Blacks 
D) All of the above are visible minorities

Question 2

Concerning the media, which of the following reinforce stereotypes?

Accepted Answer

A) Ownership and control of most electronic media is limited to a small number of organizations 
B) There is minimal diversity within the ranks of the employees of the mass media. 
C) There is a lack of racial diversity within advertising agencies. 
D) All of these are reasons that media messages may foster stereotypes. 
A) Ownership and control of most electronic media is limited to a small number of organizations 
B) There is minimal diversity within the ranks of the employees of the mass media. 
C) There is a lack of racial diversity within advertising agencies. 
D) All of these are reasons that media messages may foster stereotypes.

Question 3

In terms of pay, which of the following statements is true?

Accepted Answer

A) Men make more money than most women. 
B) Because of the progress that women have made in the workplace, the gap between male and female salaries is starting to close. 
C) Women average seventy-eight cents to every dollar made by a male. 
D) Over the past five years there has been a huge improvement in the gap between male and female salaries in the workplace. 
A) Men make more money than most women. 
B) Because of the progress that women have made in the workplace, the gap between male and female salaries is starting to close. 
C) Women average seventy-eight cents to every dollar made by a male. 
D) Over the past five years there has been a huge improvement in the gap between male and female salaries in the workplace.

Question 4

Which of the following is not true about Include, Best Buy's Employee Business Network for people with disabilities?

Accepted Answer

A) It has clearly defined roles for its leaders. 
B) It asks each new member to make a formal commitment to the group. 
C) It checks on members progress towards their personal goals for their membership in Include. 
D) All of the above are true. 
A) It has clearly defined roles for its leaders. 
B) It asks each new member to make a formal commitment to the group. 
C) It checks on members progress towards their personal goals for their membership in Include. 
D) All of the above are true.

Question 5

Diversity in the workplace is pragmatic and ethical when

Accepted Answer

A) The decision is costly for the business but the right thing to do. 
B) The decision is both good for business and the right thing to do. 
C) The decision is based on doing what is best under the law. 
D) The decision is based on what is the kindest to the employee. 
A) The decision is costly for the business but the right thing to do. 
B) The decision is both good for business and the right thing to do. 
C) The decision is based on doing what is best under the law. 
D) The decision is based on what is the kindest to the employee.

Question 6

In general, when people think of leadership, there is a tendency to

Accepted Answer

A) Associate leadership traits with more masculine behaviors such as directness and aggressiveness. 
B) Realize that a variety of styles is the most effective leadership model. 
C) Value the ability to lead a global team regardless of gender. 
D) Ignore a person's gender. 
A) Associate leadership traits with more masculine behaviors such as directness and aggressiveness. 
B) Realize that a variety of styles is the most effective leadership model. 
C) Value the ability to lead a global team regardless of gender. 
D) Ignore a person's gender.

Question 7

According to the author, which of the following is not one of the leadership roles in terms of organizational diversity?

Accepted Answer

A) The board 
B) The corporate attorney 
C) The Chief executive officer (CEO) 
D) The Chief Diversity officer (CDO) 
A) The board 
B) The corporate attorney 
C) The Chief executive officer (CEO) 
D) The Chief Diversity officer (CDO)

Question 8

Many organizations that do not offer flexible work programs for mature workers avoid doing so because

Accepted Answer

A) The number of older people who want to work is declining rapidly. 
B) These programs are never cost effective. 
C) They fear age discrimination lawsuits. 
D) It is difficult to find experienced and qualified mature employees. 
A) The number of older people who want to work is declining rapidly. 
B) These programs are never cost effective. 
C) They fear age discrimination lawsuits. 
D) It is difficult to find experienced and qualified mature employees.

Question 9

According to the author, if differences are not acknowledged and dealt with, they usually

Accepted Answer

A) Go away 
B) Decrease 
C) Escalate 
D) Cause few problems 
A) Go away 
B) Decrease 
C) Escalate 
D) Cause few problems

Question 10

The most important reason that employers need to be careful when requiring certain standards of weight and appearance as a bona fide occupational qualification is that

Accepted Answer

A) This policy can sometimes be tied to racial, religious, age, or sexual discrimination and be grounds for a legitimate lawsuit. 
B) It is always bad for an organization's image. 
C) Unattractive employees are less expensive to hire. 
D) It will decrease the applicant pool. 
A) This policy can sometimes be tied to racial, religious, age, or sexual discrimination and be grounds for a legitimate lawsuit. 
B) It is always bad for an organization's image. 
C) Unattractive employees are less expensive to hire. 
D) It will decrease the applicant pool.

Question 11

In the media, women are often depicted

Accepted Answer

A) As having more power than men. 
B) Realistically. 
C) As being more beautiful, thin and sexy than in real life. 
D) As strong role models for young women. 
A) As having more power than men. 
B) Realistically. 
C) As being more beautiful, thin and sexy than in real life. 
D) As strong role models for young women.

Question 12

According to the author, it is more difficult for white people than people of color to understand racism and privilege because

Accepted Answer

A) There are more whites than people of color in the world 
B) White people never have close friends who are people of color 
C) Slavery no longer exists in the U.S. 
D) They are less apt to experience a lack of privilege themselves. 
A) There are more whites than people of color in the world 
B) White people never have close friends who are people of color 
C) Slavery no longer exists in the U.S. 
D) They are less apt to experience a lack of privilege themselves.

Question 13

In terms of work-life balance and flexible work schedules the "implementation gap" refers to

Accepted Answer

A) The amount of time it takes to change corporate policies. 
B) The number of employees who opt for flexible schedules. 
C) The resistance of organizational cultures to change to meet the needs of today's employees. 
D) Not allowing men time off for childcare needs. 
A) The amount of time it takes to change corporate policies. 
B) The number of employees who opt for flexible schedules. 
C) The resistance of organizational cultures to change to meet the needs of today's employees. 
D) Not allowing men time off for childcare needs.

Question 14

In Hispanic cultures important decisions tend to be made

Accepted Answer

A) Top down 
B) After consulting with others, especially family members 
C) By the oldest relative 
D) By the mother 
A) Top down 
B) After consulting with others, especially family members 
C) By the oldest relative 
D) By the mother

Question 15

It may be appropriate to avoid or repress differences when

Accepted Answer

A) It is an emergency situation 
B) There is no time to get into these discussions because one of the participants must leave for the airport 
C) Not enough is known about the situation 
D) All of the above 
A) It is an emergency situation 
B) There is no time to get into these discussions because one of the participants must leave for the airport 
C) Not enough is known about the situation 
D) All of the above

Question 16

If Wal-Mart opens a store in the Canadian province of Quebec, its managers would need to be knowledgeable about and comply with which of the following legislation?

Accepted Answer

A) Federal legislation like the Employment Equity Act. 
B) The anti-discrimination laws of the provinces of Quebec. 
C) Both the federal and provincial employment laws. 
D) Because Wal-Mart's corporate headquarters is in the United States, the corporation is obligated only to adhere to U.S. employment law. 
A) Federal legislation like the Employment Equity Act. 
B) The anti-discrimination laws of the provinces of Quebec. 
C) Both the federal and provincial employment laws. 
D) Because Wal-Mart's corporate headquarters is in the United States, the corporation is obligated only to adhere to U.S. employment law.

Question 17

According to Thomas & Ely's three stage paradigm model, an organization that values diversity because it considers it to be a competitive advantage for selling to diverse markets is operating at which level of the paradigm?

Accepted Answer

A) Discrimination and fairness 
B) Learning and effectiveness 
C) Access and legitimacy 
D) None of the above 
A) Discrimination and fairness 
B) Learning and effectiveness 
C) Access and legitimacy 
D) None of the above

Question 18

According to the author, which of the following statements is true?

Accepted Answer

A) Despite some progress on LGBT issues, many people and institutions still discriminate against the LGBT population. 
B) In the United States, new federal legislation has made it illegal to discriminate against LGBTs in the workplace. 
C) The Boy Scouts of America have rescinded their decision to exclude gay men from becoming troupe leaders. 
D) LGBT characters in the media have greatly reduced discrimination. 
A) Despite some progress on LGBT issues, many people and institutions still discriminate against the LGBT population. 
B) In the United States, new federal legislation has made it illegal to discriminate against LGBTs in the workplace. 
C) The Boy Scouts of America have rescinded their decision to exclude gay men from becoming troupe leaders. 
D) LGBT characters in the media have greatly reduced discrimination.

Question 19

A U.S. based airline that operates in Canada

Accepted Answer

A) Must obey only Canadian federal employment legislation. 
B) Must obey only Canadian provincial employment legislation. 
C) Is not bound by any Canadian employment legislation but must follow the United States employment laws even in Canada. 
D) Must comply with both Canadian federal employment legislation and that of the province(s) in which it does business. 
A) Must obey only Canadian federal employment legislation. 
B) Must obey only Canadian provincial employment legislation. 
C) Is not bound by any Canadian employment legislation but must follow the United States employment laws even in Canada. 
D) Must comply with both Canadian federal employment legislation and that of the province(s) in which it does business.

Question 20

Which of the following groups is most apt to experience being privileged?

Accepted Answer

A) People without disabilities 
B)  Muslims in the United States 
C)  Immigrants to the United States 
D) Workers over sixty-fifty years of age 
A) People without disabilities 
B)  Muslims in the United States 
C)  Immigrants to the United States 
D) Workers over sixty-fifty years of age

Introduction