Exam 3: Communicating Interculturally

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What is a culture?

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When writing letters to businesspeople in other countries,you should ________________

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In general,when writing to someone in another country,Canadian businesspeople should be a bit more formal than they would be otherwise.

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Describe three simple habits that can help you avoid both the negativity of ethnocentrism and the oversimplification of stereotyping?

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Cultural context is the pattern of physical cues,environmental stimuli,and implicit understanding that conveys meaning between members of the same culture.

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If you react with ethnocentrism ,you tend to judge all other groups according to your own group's standards,behaviours,and customs.

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To be more effective in intercultural conversations,speak slowly and overenunciate your words.

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Machine translation uses computerized intelligence (such as software on websites)to translate material from one language to another.

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In a(n)low-context culture such as exists in Germany,people rely more on verbal communication and less on circumstances and implied meaning.

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People from Canada and the United Kingdom rarely misunderstand each other because they speak the same language.

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List at least three areas of nonverbal communication that can differ widely among cultures.

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Japan is an example of a country with a homogeneous population.

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Chinese and Japanese negotiators primarily focus on building relationships before entering into serious negotiations.

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Many difficulties in intercultural communication occur because people in different cultures have different __________

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Explain the difference between a high-context culture and a low-context culture,and provide at least one example of each.

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Formal rules of social etiquette are explicit and well defined,but informal rules are learned through observation and imitation.

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When communicating across cultures,keep your messages ethical by applying four basic principles: Send and receive messages without judgment,show respect for cultural differences,_________________

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Idioms are phrases that mean more than the sum of their parts and can cause misunderstandings when translated literally.

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Ethnocentrism is the tendency to judge all other groups according to your own group's standards,behaviours,and customs.

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The process of sending and receiving messages between people of different cultures is called intercultural communication .

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