Exam 25: Supply Chain Management

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for. Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute, a banned fish, or an endangered species. This could be the result of an honest mistake in the supply chain, or it could be a deliberate attempt to deceive buyers. However, researchers have uncovered a DNA "bar code" that can accurately identify the type of fish. While still a ways off, the scientist who developed the tuna DNA bar code envisions a small device that can provide instantaneous species identification, which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business.In the future,a device will allow each member of the supply chain for fresh fish to verify accountability for providing the species of fish the customer ordered.Which element of supply chain integration is this when each individual firm or business unit is accountable for meeting its own goals regarding providing the fish it says it is providing?

Management practices that reflect a highly coordinated effort between supply chain partners are said to be "integrated."

All of the following are logistics components of the supply chain EXCEPT:

Returns average as much as _____ percent of sales volume in certain cases.

All of the following are activities related to the manufacturing flow process EXCEPT:

How has the use of supply chain management resulted in a radical reformulation of traditional marketing,production,and distribution functions?

Which of the following is the inventory control system that manages the replenishment of raw materials,supplies,and components from the supplier to the manufacturer?

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Whirlpool and Lowe's Every week, Whirlpool and Lowe's have an online conference call to discuss what appliances are selling in the stores and what capacity Whirlpool has to make product. Often, the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's. This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers. However, sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question. It then becomes a question of demand shaping for Lowe's. What promotions, in-store displays, and sales incentives can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way, Lowe's, Whirlpool, and their suppliers manage supply and also demand. -Refer to Whirlpool and Lowe's.A tremendous amount of _____ exists between Lowe's and Whirlpool,which is evident by the long-lasting,value-added offerings Whirlpool provides to Lowe's.

Sobha Developers has begun to develop distinctive value-added offerings to its customers-starting with the oldest and most consistent ones.Sobha is working toward stronger _____ integration.

All of the following are types of inputs used in both materials requirement planning and distribution resource planning EXCEPT:

A large automotive after-market business wanted to improve its current situation,which is characterized by excessive inventory,incomplete information,high logistics costs,slow reactions to environmental change,and lost profits at the retail level.Would supply chain management be of any help to the business?

Peachtree Windows does not make a window until an order is received.It can promise delivery in five working days because of the excellent relationships it has established with its suppliers.The partnering relationship that Peachtree Windows has established with its suppliers indicates the use of:

For true supplier integration to occur,all of the following must occur EXCEPT:

Whirlpool and Lowe's Every week, Whirlpool and Lowe's have an online conference call to discuss what appliances are selling in the stores and what capacity Whirlpool has to make product. Often, the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's. This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers. However, sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question. It then becomes a question of demand shaping for Lowe's. What promotions, in-store displays, and sales incentives can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way, Lowe's, Whirlpool, and their suppliers manage supply and also demand. -Refer to Whirlpool and Lowe's.Whirlpool contracts with another firm to manage its order fulfillment process with Lowe's.This contracted firm is referred to as a(n):

ProLog is a firm that specializes in warehousing and fulfilling orders for firms as diverse as those supplying parts for manufacturers of complicated missile defense systems to those manufacturing pet-care products.Firms contract ProLog to manage part or all of their order fulfillment process.ProLog is an example of a:

Through the use of automatic shipping notices,Ace Hardware is effective at removing unnecessary costs from its supply chain.According to a VP of inventory for the retailer,"Information gathering that used to take three or four phone calls now is available immediately." This is an example of the use of _____ integration.

Manufacturers who require suppliers to meet certain environmental standards are implementing sustainable supply chain management.

The relative ease with which a shipment can be located and transferred is:

One-quarter of Ace's 60,000 SKUs are vendor managed through software called the "Collaboration" program.This software allows certain vendors to go online to get information to build their forecasts.The result of this application is fewer shipments,fuller pallets,increased pallets per truck,and a reduction in freight.Collaboration is part of Ace's: