Exam 25: Supply Chain Management

The growers of Vidalia onions have determined that their chief priority for choosing a transportation mode within the United States is transit time.However,this must be tempered by practical cost considerations.In light of these considerations,Vidalia onion growers should use _____ to ship their onions.

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for. Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute, a banned fish, or an endangered species. This could be the result of an honest mistake in the supply chain, or it could be a deliberate attempt to deceive buyers. However, researchers have uncovered a DNA "bar code" that can accurately identify the type of fish. While still a ways off, the scientist who developed the tuna DNA bar code envisions a small device that can provide instantaneous species identification, which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business.In the future,suppliers of fresh fish will be able to use electronic bar codes to verify the fish species for members of the supply chain.This information can be incorporated into the information technology used in the inventory management and control business process.This information technology is called:

What is an inventory control system? Discuss the objective of inventory management,and describe materials requirement planning (MRP)and distribution resource planning (DRP).

Whirlpool and Lowe's Every week, Whirlpool and Lowe's have an online conference call to discuss what appliances are selling in the stores and what capacity Whirlpool has to make product. Often, the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's. This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers. However, sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question. It then becomes a question of demand shaping for Lowe's. What promotions, in-store displays, and sales incentives can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way, Lowe's, Whirlpool, and their suppliers manage supply and also demand. -Refer to Whirlpool and Lowe's.Which business process is Whirlpool and Lowe's using when they work together to align supply and demand throughout the supply chain?

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for. Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute, a banned fish, or an endangered species. This could be the result of an honest mistake in the supply chain, or it could be a deliberate attempt to deceive buyers. However, researchers have uncovered a DNA "bar code" that can accurately identify the type of fish. While still a ways off, the scientist who developed the tuna DNA bar code envisions a small device that can provide instantaneous species identification, which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business.The way a restaurant coordinates and integrates the activities performed by its supply chain members into a collection of seamless end-to-end processes is an example of:

Distribution managers select different transportation modes based on several distinct criteria.List and briefly define these criteria,and name the best and worst transportation mode for each criterion.

By achieving _____ integration across their supply chains,firms can use hardware and software systems to gain the information needed to execute short-term and long-term planning,and thereby make better operational decisions.

In which logistical component of the supply chain will you find distribution resource planning (DRP)a common feature?

_____ integration is the ability of two or more companies to develop social connections that serve to guide their interactions when working together.

Describe the manufacturing flow management process and discuss the goals of this process.

Which of the following provides the technological link connecting all of the logistics components of the supply chain?

Nabisco has linked seamlessly with its parts manufacturers and outsourced customer call centers to provide streamlined work processes and a high-quality customer experience.This seamless linking of Nabisco's strategic business units toward a common vision is an example of _____ integration.

Managing inventory from the supplier to the manufacturer is called distribution resource planning (DRP).

Pepisco and Waste Management have developed a plan to improve the reverse supply chain for individual beverage bottles not most commonly thrown in trash cans and not recycled.Together Pepsico and Waste Management have plans to deploy thousands of "Dream Machines" in both permanent and temporary locations that will take in recycled bottles and provide rewards to consumers who participate.These companies are practicing:

ZuTech makes sensitive monitors for measuring exposure to hazardous materials.ZuTech has suffered substantial losses when moving products from the assembly line to the warehouse and shipping docks.ZuTech should consider reducing the number of times an item is moved in the warehouse by installing a(n):

Mattel,the world's biggest toymaker,ordered 18 million toys made in China to be recalled because of hazards such as the use of lead paint.Mattel's _____ process allowed it to handle the product recall efficiently.

Supply chain management is completely producer driven.

Highly integrated supply chains (those that are successful in achieving many or all of these types of integration)have been shown to be better at:

Discuss the financial implications of the returns management process.

Volvo,working with FedEx,set up a warehouse in Memphis with a complete stock of truck parts.A dealer needing a part for an emergency phones a toll-free number,and the part is delivered by FedEx within 24 hours.This is an example of how manufacturers are using: